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Westminster Outdoor Living Opiniones 

1056
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Justyna and the team are super helpful, and very knowledgable. We purchased a beautiful corner sofa set, the process was very well managed, delivery was prompt, everything was assembled on site and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service - all completed in a couple of calls and a scheduled visit to the distribution centre. All efficient and friendly. No hassles. More importantly, the construction of the product, a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were dealt with by Sue Houlton at East Grinstead. What a positive experience, didn’t think service like this was around anymore. So helpful and really knows her product. Nothing was too much tro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service at their East Grinstead showroom from Fiona & Sue. Nothing was too much trouble, even with our multiple visits to narrow down our search for the perfect product.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles de exterior
  2. también en la categoría
  3. Tienda de mobiliario para jardín
  4. Tienda de muebles
  5. Tienda de parrillas
  6. Vivero

Escrito por la empresa

Quality, Style, Value, Service: These are the very foundations of our company philosophy. They are the basis for every decision we make. The guiding force that has determined the company and its products has been a commitment to these core values. We have achieved success through consistency and investment, both in products and people. Growth, change and innovation are the qualities that define Westminster. We have a showroom located in East Grinstead. We, as a company, are consistently inspired to embrace new ideas whilst we are always looking forward, our past of over 35 years is firmly rooted in tradition. We will never forget the value of simply, functional and comfortable furniture.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1056)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Service

Just taken delivery of our new garden furniture and I am thrilled with it all. Stewart and Sam were first class, they kept me informed of delivery time and assembled it with care and answered all my questions. The sales team in the East Grinstead branch were also very helpful (and patient), as my purchase involved a few visits to the showroom! Everyone I spoke to was knowledgeable and a credit to the company. Wouldn't hesitate to recommend.

28 de marzo de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review! we are thrilled to hear of your fantastic experience from start to finish! Sam, Stewart and the ladies from East Grinstead will be very happy to hear your kind words
Kind regards - Westminster

Valorada con 5 estrellas sobre 5

Delighted!

We have just taken delivery of our Zone Sofa’s and tables, they look fantastic and we are very happy. The delivery team of Stewart & Sam were super polite, helpful and assembled our tables with extreme care. Thank you also to Justyna in the Guildford branch.

26 de marzo de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you for your review Mark! We are so pleased that you love the Zone Sofa's! So versatile. We will be sure to pass on your kind words about Stewart, Sam & Justyna.

Regards - Westminster

Valorada con 5 estrellas sobre 5

Helpful service and very knowledgeable about the product range.

My wife and I were interested in purchasing an outdoor table, chairs and sofas from Barlow Tyrie and popped into the Westminster Outdoor Living showroom in Guildford, which was our closest dealer. When we arrived we were met by the store manager Sam, who was most helpful and very knowledgeable about the Barlow Tyrie outdoor furniture range, also helping us choose the products and colours. After nearly an hour of her time, we were happy to reward her with a sizeable order.

21 de marzo de 2025
Opinión espontánea
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Respuesta de Westminster Outdoor Living

Thank you so much for your review. We are so happy Sam at our Guildford Showroom was able to help you with her knowledge and time. Barlow Tyrie is a fabulous collection of furniture, and we are certain you will be happy for many years to come!
Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

From purchase to delivery Great service

From purchase to delivery and installation, an all-round great service. Very impressed with Stewart and Sam, who had to navigate parking up the hill (joys of on-street parking), moving the EXTREMELY heavy base up 8 steps, down a side alley and set up. We even have amazing weather to test it out and it's only March!

18 de marzo de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sam & Stewart will be delighted to hear your kind words. Our guys will go above and beyond to get the furniture where it needs to be! Lets hope this weather lasts
Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Delivered on time and helped with assembly as promised. Sean & Paul were great.

11 de marzo de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your kind words. Sean & Paul will be thrilled to hear your feedback.
Westminster

Valorada con 5 estrellas sobre 5

Sue in the East Grinstead branch was…

Sue in the East Grinstead branch was very helpful and gave us time to decide on our purchase.

Very impressed with the excellent delivery service from Sean and Paul, they assembled the furniture and spent time explaining how to change the size of the table which was very useful.
Thank you so much.

5 de marzo de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sue, Paul and Sean will be delighted to hear your kind words. We are so glad you had an excellent experience from choosing your furniture to delivery of it.
Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Fantastic experience from both the…

Fantastic experience from both the Guildford Westminster branch and Sean and Paul in the delivery team. Sam and Justyna were extremely helpful and accommodating when we needed to rethink colours after placing the order. Delighted with our outdoor sofa and accessories - thanks to the whole team!! Great service.

25 de febrero de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sam, Justyna, Paul and Sean will be delighted to hear your kind words. We are so glad the ladies at Guildford were able to offer some excellent advise.
Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Great service from Sean and Paul

Great service from Sean and Paul. Professional and friendly. Full clear demonstration given and all packing taken away. Very positive encounter and Westminster - highly recommended.

25 de febrero de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Paul and Sean will be delighted to hear your kind words. So glad they were helpful in demonstrating your purchase.
Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Excellent service from Sean and Paul as…

Excellent service from Sean and Paul as always from this outstanding company. Would not buy furniture from anyone else .

3 de enero de 2025
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sean and Paul will be delighted to hear your kind words. Thank you for choosing us for your outdoor furniture. Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Excellent service from Sean and Paul

Excellent service from Sean and Paul, very helpful and diligent in sorting out my garden furntiure

24 de octubre de 2024
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sean and Paul will be delighted to hear your kind words. Thank you for choosing us for your outdoor furniture. Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Great service,Excellent service provided by Sean last…

Excellent service provided by Sean last Friday! Called before arrival, arrived on time, unpacked and assembled furniture quickly and efficiently.

6 de septiembre de 2024
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sean will be delighted to hear your kind words. Thank you for choosing us for your outdoor furniture. Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Thank you Sean

Great service from Sean replacing the flame guard on our fire pit. Thanks

5 de septiembre de 2024
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sean will be delighted to hear your kind words. We are glad he was able to resolve the issue - Westminster

Valorada con 5 estrellas sobre 5

Great Service..

Sean, Paul and Stuart installed our new pergola - blinds and panels. They did a great job.. Professional, tidy and extremely helpful. Thank you!

4 de septiembre de 2024
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sean, Paul and Stewart will be delighted to hear your kind words. Thank you for choosing us for your outdoor furniture. Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Pergola delivery and assembly service

Sean and Paul did a fantastic job of setting up my pergola. It took around half a day to get it unpacked, fully assembled, and bolted to my porcelain with the additional pull down screen attached. They made sure everything was left in perfect condition, and took all the packaging away with them. They also gave me a demonstration on how to use the pergola and open and close the louvres. patio all the packaging. Highly recommend Westminster! Thanks guys - no doubt see you again soon!

27 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible post-sale customer service.

I purchased an outdoor sofa set costing several thousand pounds. The fabric was Sunbrella which comes with a 5 year warranty.
The sofa set was under a pergola in Spain protected from direct sunlight and rain. However, the fabric discoloured, the seams came apart and holes appeared in the fabric within just 18 months.
I contacted Westminster Outdoor Living but they refused to do anything stating my purchase was discounted and therefore the 5 year Sunbrella warranty was not valid and was replaced by Westminster’s 1 year warranty.

However, Sunbrella stood by their 5 year warranty, but required proof of purchase. Westminster Outdoor Living ignored my emails.

Terrible post-sale customer service.

31 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Summer Discount help

I showed great interest in some screens with Sam@Guildford Westminster store the other month. I couldn't quite afford to get them. Sam kindly let me know that the Summer Sale had started and let me know they were discounted. So kind to let me know. I ordered soon as I saw the email. Excellent help Sam. And amazing as I ordered and 2-3days later they were delivered. Excellent service.

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* furniture and delivery

My third purchase of Westminster outdoor furniture in 13 years from a rural setting to harbour living and now in a medieval town. Each move has necessitated new furniture as the house purchasers fell in love with the style and quality. The service and delivery is always 5*.

2 de agosto de 2024
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much Wendy for your brilliant review. The whole team at Westminster will be delighted to hear your kind words. Kind Regards - Westminster

Valorada con 5 estrellas sobre 5

Sean and Stuart went above and beyond…

Sean and Stuart went above and beyond to deliver and my new Sun umbrella. Couldn’t be happier! Thanks, guys.

13 de agosto de 2024
Opinión espontánea
Logotipo de Westminster Outdoor Living

Respuesta de Westminster Outdoor Living

Thank you so much for your review. Sean and Stewart will be delighted to hear your kind words. Kind Regards - Westminster

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