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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The quality of the pants I ordered was very disappointing. I was expecting nice soft material. The main material was hard and stiff cotton (or a mix). The inner lining was super uncomfortable polyeste... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer service is very good. My only concern is that the replacement order has not arrived yet the company said it was delivered. I’m in the process of contacting the shipping company now. I’ll... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Five - loved the boots. They matched the picture in color and size. They are a true fit for feet, ankles, calves. Not the type of boot you’d wear frequently. They are more of a statement item. Shipp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently ordered the Émere Vest and Lunna Vest from Weston Milan as gifts for my wife, and we are both extremely happy with the purchase. The delivery was fast, and the items arrived beautifully... Ver más

La empresa ha respondido

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3,3

Medio

TrustScore: 3.5 sobre 5

65 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 81% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 1 estrellas sobre 5

Scam purchasing experience

I bought shoes and a jacket since September 2025 and paid 157$ and since then they keep sending me false information and fraudulent tracking information including delivery which never happened and I didn’t get my orders to date, so please be careful and don’t deal with them I accepted the fact that I lost my money but I don’t want my loss to be someone else’s loss.

17 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stealing my money.

This company claims easy 30 day returns. It has been 4 months, and I still have not received my money back. They made me send it all the way back to China which cost me around $170. I spent over $850 on complete junk. The clothing is super cheap there was not one piece worth keeping. This is false advertising. I have had to hound them every two weeks and still the same response, that they wont refund me until they get it. It is clear from tracking that it made it to China Customs. I want my money back! Complete SCAM !

26 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased two pair of jeans

I purchased two pair of jeans Feb 18, but not delivered yet. Poor customer service. No money refund!

18 de febrero de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Hello, I’m sorry to hear about the delay and the trouble with your order.

For assistance with your purchase (including delivery status or refund concerns), please reach out directly to support at support@westonmilan.com. They’ll be able to check your order details and help resolve the issue as quickly as possible.

If you can, include your order number and purchase date (Feb 18) when you email them so they can assist you faster.

Valorada con 5 estrellas sobre 5

Thank you Weston Millan.I absolutely…

Thank you Weston Millan.I absolutely love my sunglasses.excellent service.

3 de abril de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Thank you, Weston Millan. I absolutely love my sunglasses—excellent service. I really appreciate it!

Valorada con 1 estrellas sobre 5

Retour produit quasi impossible

Retour produit quasi impossible.
Délais de 1 mois, affiché de 4 jours.

14 de marzo de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Merci pour votre retour. Nous sommes désolés d’apprendre que vous avez rencontré des difficultés avec le processus de retour ainsi que pour l’écart concernant les délais. Nous comprenons que cela puisse être frustrant.

Veuillez nous contacter par email à support@westonmilan.com
afin que notre équipe puisse examiner votre situation et vous aider.”

Valorada con 5 estrellas sobre 5

weston denim

just bought the weston denim and really like the quality and it arrived fast!!, just like the pictures!
I'm definitely going to buy again.

10 de marzo de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Thank you for your feedback on Weston Denim! We’re glad you love the quality and that your order arrived quickly and matched the pictures. We appreciate your support and look forward to serving you again!

Valorada con 1 estrellas sobre 5

I was scammed for $80 on a pair of…

I was scammed for $80 on a pair of sunglasses that were NOTHING compared to what was advertised! They are cheap and cheap looking and took forever and a day to arrive. I wish I had read these reviews before I bought this dollar store brand pair of sunglasses that will be a constant reminder of the money I lost, I wouldn't be surprised if they break tomorrow!!! Shame on you scammer company! I hope your karma gets you when you least expect it! ******* BUYERS BEWARE THIS COMPANY IS A SCAM****

25 de marzo de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

We’re really sorry to hear about your experience this is absolutely not the standard we aim to provide. We understand how disappointing this must feel, and we’d like the opportunity to make things right. Please reach out to us at support@westonmilan.com
with your order details so we can review your case and work toward a resolution as quickly as possible.

Valorada con 5 estrellas sobre 5

Five

Five - loved the boots. They matched the picture in color and size. They are a true fit for feet, ankles, calves. Not the type of boot you’d wear frequently. They are more of a statement item. Shipping is longer than expected. Took a month to receive however customer service was helpful. Ordered Feb 28. Recvd Mar 21.

22 de marzo de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Thank you for your detailed feedback! We’re glad you loved the boots and that they fit perfectly. We appreciate your patience with the shipping and your kind words about our customer service.

Valorada con 1 estrellas sobre 5

I ordered a pair of glasses from them…

I ordered a pair of glasses from them and they were the wrong frame and they are just extremely cheap. Probably a five dollar sunglass in the mall here I paid $80. Don’t waste your money.

18 de marzo de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Hi there, we’re really sorry to hear about your experience with your order. That’s not the quality or service we aim to provide, especially if the frames you received weren’t what you expected.

We’ve also sent you a message asking for your order details so we can look into this properly. Please reply when you can so we can sort this out and make it right for you as quickly as possible.

Thank you for bringing this to our attention, and we appreciate the chance to fix it.

Valorada con 5 estrellas sobre 5

the watch is unique in design and…

the watch is unique in design and elegant in appearance. thank you. I only have one question why the item logo is not westonmilan?

12 de marzo de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Thank you for your kind words! We’re glad you find the watch unique in design and elegant in appearance. Often, we intentionally make our items distinctive, which is why the logo may differ.

Valorada con 5 estrellas sobre 5

The customer service is very good

The customer service is very good. My only concern is that the replacement order has not arrived yet the company said it was delivered. I’m in the process of contacting the shipping company now. I’ll update you as soon as I hear.

6 de marzo de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Thank you for your feedback! We’re glad to hear that you’re satisfied with our customer service. We understand your concern regarding the replacement order and appreciate you reaching out to the shipping company. Please keep us updated once you have more information.

Valorada con 1 estrellas sobre 5

Return/Refund Policy HORIBLE !

Purchased an item early January. It arrived January 18th, 2026. From the date of arrival I've been trying to get return authorization as indicated on the website. They are constantly sending emails with options (i.e discount 30%, 40%, 50%) to avoid return. Although I've keep replying no "send return authorization". They refuse to send. DO NOT ORDER FROM THIS COMPANY. You will never get your money back. FAKE RETURN POLICY !!

18 de enero de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

We’re sorry to hear about your experience and appreciate you reaching out.

Please email us directly at support@westonmilan.com with your order number so we can review your request and assist you with the return authorization.

Valorada con 5 estrellas sobre 5

easy to shop on line quick delivery…

easy to shop on line quick delivery good price for quality jeans

22 de enero de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Thank you for your feedback! We’re thrilled to hear you’re enjoying the exceptional quality of our product.

Valorada con 4 estrellas sobre 5

I like the Cap design

I like the Cap design. I’m an avid fisher. Not so much with the pants. Did not prefer the type of material used. Got to iron it after dry.

24 de enero de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

Thank you for your feedback! We’re glad to hear you like the cap design and that it suits your fishing adventures. We appreciate your honest thoughts on the pants and material—we’ll take your input into consideration as we continue improving our products.

Valorada con 2 estrellas sobre 5

The quality of the pants I ordered was…

The quality of the pants I ordered was very disappointing. I was expecting nice soft material. The main material was hard and stiff cotton (or a mix). The inner lining was super uncomfortable polyester like material. I sized up one size, but it was still too tight and the length was too short. As the shipment came from China I did not return but directly discarded it.

27 de enero de 2026
Opinión espontánea
Logotipo de Westonmilan

Respuesta de Westonmilan

We’re sorry to hear about your experience and appreciate you reaching out.

Please email us directly at support@westonmilan.com with your order number so we can review your request and assist you with the return authorization.

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