Horrible people. They have started well years ago, with a great app that gives drivers very accurate locations. However now, it is full of adverts, and anything you do now, they charge. Plus they forc... Ver más
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Consulta las opiniones de los clientes
This is a brilliant idea. The issue which led to losing a star is that, since it’s release I have promoted this to anyone who will listen…how am I rewarded? By yet another paywall, my navigation optio... Ver más
What3Words was revolutionary. Such an incredible concept that people could use to help them with directions, pinpoint exact location in emergencies. Now, everything is stuck behind the "pro" payw... Ver más
A little terraced cottage, up a small lane, in a remote hamlet, in rural Cornwall and our kids found us with ease. Takes all of the uncertainty out of the equation when visiting somewhere new. Ps w... Ver más
Información sobre la empresa
- Compañía de software
- también en la categoría
- Servicio de cartografía
Escrito por la empresa
what3words provides a simple way to talk about precise locations by labelling every 3m square on earth with a simple address made of 3 words e.g. ///filled.count.soap. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and tools such as ride-hailing apps or e-commerce checkouts and car navigation systems. The what3words app, available for iOS and Android, and online map enables people to find, share and navigate to what3words addresses in more than 60 languages. Businesses and services can integrate what3words using the public API or SDK.
Información de contacto
301 Great Western Studios, W2 5EU, London, Reino Unido
- support@what3words.com
- what3words.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 6% de las opiniones negativas
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I swopped phones and lost all saved…
I swopped phones and lost all saved locations but all were saved on the server thanks to what three words
So grateful
Jon
Really helpful and swift response to a…
Really helpful and swift response to a query I had on ordering saved location by alphabetic letter
Precise
Precise location when I need it most for our business deliviries.
Highly recommended app
w3w - an excellent app and almost all of my phonebook entries include the w3w locator. I also use it to map my garden and record exactly where certain plants are located. The support service is exemplary, and a minor issue that I encountered with the new widget feature was addressed within minutes. Highly recommended app.
App closing issue fixed
I had a problem with the What 3 Words app on my iPhone. Every time I opened the app, it would immediately shut down. I had previously used it without any problems. I emailed customer support at What 3 Words, explaining my problem. I received a timely reply, detailing simple to follow instructions. I carried out the procedure without any difficulty, and the problem was fixed. Great support.
I love using What3Words
I love using What3Words, it can be comical some of the words used to identify a location but for being specific and spot on, it is unbeatable! My daughters house appears difficult to find for some couriers, so I’ve told her to use What3Word to the front door and it hasn’t let her down. My specific reason for writing this review, was to find an exact W3W location for a satellite image, that didn’t have any identifying locations close by. W3W responded with ///smile.extending.routs, which lies at the coordinates (40.935290,38.455769). Off the coast of Turkey in the Black Sea.
Lunch at a ski lodge.
Meeting with friends for lunch at a ski lodge was so much easier with W3W app. This place has three lodge buildings and our friends were in the main lodge which has 3 levels plus a bar area. W3W brought us right to their table!
Brilliant
it's a great feeling when you come across something that really works.. I'm a Recovery driver, and have to pick up in some very off track places... What 3 words makes it so easy...
I had an issue with the app on my
I had an issue with the app on my
iPhone. I thought I’d lost all of my customers addresses, I contacted the support team and Sarah sorted my issue strait away
First class service
Great System.
I’ve been very pleased with What 3 Words, using it in conjunction with my motorcycle navigation system. Questions to What 3 Words are answered promptly and helpfully.
What 3 Words is 'Simply the Best'
What 3 Words is 'Simply the Best
The accuracy of the locations and the ease to use the mapping app of your choice to direct you make the whole process great and so easy.
what3words is a great invention.
I think what3words is a great invention. I use fairly regularly. Their support is great as well. Nothing seems too much trouble for them. Very helpful
Not interested in your business...
We enquired about using their service for our business a couple of times. On both occasions, we asked for a real human from customer services to follow up.
I've yet to hear from them.

Respuesta de what3words
What went wrong... everything. Completely useless
What went wrong.... Where do I start?! I tried to search for an address- it was searching... and searching.... and searching. Tried to use the map, could find the street but no idea on what house I was wanting. The idea of finding an exact location is great- it just needs to actually work for it to be successful. In an emergency it would be useless l, actually a chocolate teapot is more useful. I have wasted precious time with this.

Respuesta de what3words
Useless waste of time.
This has been thought up by morons it is NEVER accurate. It is not acceptable by institutions because of it inaccuracies.

Respuesta de what3words
Developers, don't bother.
UPDATE: I have now been contacted by w3w. I didn't want to leave a 1 star review, but when a problem has rumbled on for weeks I felt I had no choice. Nobody had responded to multiple support request emails regarding bugs. Hopefully this might've made them more focused on fixing their software and support procedures. I have upped the rating to 3 stars after their apology and promise of ironing out these problems for other users.
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Developers, don’t waste your time with this sub-standard software on your website. I reported problems with it breaking functionality on our e-commerce site. They sent me a screencast showing there wasn’t a problem. They obviously didn’t think I would check GitHub where I saw they had fixed the problem after I had reported it, they are very disingenuous. There is also another problem where after the address goes through a payment gateway the w3w address is lost even though the variables are in the templates.
They don’t reply to support emails. I currently have 4 unanswered email which were addressed to 3 people and their generic support included a tech manager. Uninstalling the software was a headache and kept hanging, so it left behind entries in the database which I’ve had to manually remove 1 by 1. If I hadn’t done that then their w3w input field was still left in the checkout even though the module had been deleted. They are absolutely shambolic. W3W, don’t bother telling me to clear this up by contacting support because if you have any common sense you’ll see that is exactly what I have done numerous times and got no answer. I’ve a feeling that is exactly what you’ll do just to prove my point that you are useless!

Respuesta de what3words
I don't understand the need
I don't understand the need. Why not simply use latitude and longitude from any standard GPS app?

Respuesta de what3words
An ill thought out idea
A good idea, but not really well constructed. Using 3 words is unweildy and can easily be mis-said or spelt. Too many similar words. 3 numbers would be much simpler. Also, it doesn't work indoors.
A nice, fun gimmick, but I would warn emergency services from depending on it 100%.

Respuesta de what3words
Die Idee mit 3 Worten weltweit kleine…
Die Idee mit 3 Worten weltweit kleine Quadrate zu beschreiben, finde ich eigentlich genial.
Schade das viele das nicht verstehen und die Akzeptanz so gering ist. Das ist eigentlich das einzige Problem.
Advert
I am complaining about the advert showing the old couple stealing the young boys parcels. Not a good choice for an advert promoting stealing parcels. My son said I thought it was against the law to steal parcels will they be arrested . That’s from a 10 year old
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