Wheelie Bins Opiniones 

288
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nice bins deliveries was very quick and easy. Delivery driver was very kind he called me I was at work ,and I asked him to ring my neighbour and they let him in and he left the bin in the passage for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a query evening before buying query answered early am. by 'simon' he sorted everything at the speed of light order placed same day delivered 2 days later. Very pleased with bins. Using them to ad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

2nd replacement bin lid. Bought cheapest available previously, busted in 3 years due to UV damage. This one is a proper job.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The ones I needed were not in stock and had to wait, if an item is not in stock they should let you know before paying as there are plenty of other companies selling wheelie bins. the bins themself ar... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. Proveedor de equipos para la construcción
  3. Mayorista de material de construcción
  4. Tienda de suministros de oficina
  5. Mayorista de suministros de oficina
  6. Tienda de insumos escolares

Sobre Wheelie Bins

Escrito por la empresa

www.wheeliebins.co.uk is the home of wheeliebins. We have everything from your council standard sized 240 litre wheelie bin up to the large 4 wheeled 1100 litre wheelie bin all with our best price guaranteed promise.

Smaller quantities of bins are despatched on a next working day delivery, larger quantities, 4 wheeled bins and any adaptions may take a day or two longer to get to you. However you can always use the live chat, email or give us a call to get an ETA.

Wheelie bins is part of the established Jaydee Living Ltd group which was established in 2006 and has many thousands of happy customers. We have supplied the likes SSE, Cambridge University and Apple to name just a few.

What really sets us apart though is our customer service and product experience. All of our team have been with us at least 5 years and have a great understanding of all our wheelie bin and which products would be most suitable for you.

Shop By Wheelie Bin Size

140 Litre Wheelie Bins

240 Litre Wheelie Bins

360 Litre Wheelie Bins

660 Litre Wheelie Bins

1100 Litre Wheelie Bins


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

288 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(288)

72 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

An excellent service

An excellent service. Would recommend it to anybody.
Brilliant

17 de marzo de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Valorada con 1 estrellas sobre 5

Let down on delivery

Let down on delivery, order cancelled.

13 de marzo de 2025
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Respuesta de Wheelie Bins

Hi Samantha,

Apologies for the issue regarding your order. We have been facing immense pressure with the simpler recycling legislation coming in this month and it has led to a delay in all orders being dispatched from our warehouse.

We tried our best to communicate this via pop-up messages on our website as well as e-mails being sent out to all customers to explain our lead time being up to two weeks across all orders.

Many thanks

Valorada con 5 estrellas sobre 5

Very good experience.

I ordered four wheelie bins which proved to be good quality when they arrived.
Ordering was easy and staff were helpful.
Can't really fault them.
Would just mention that the bins were delivered across two drops ( two arrived on the first day and then a couple of days later, the other two came)

11 de marzo de 2025
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Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again

Valorada con 2 estrellas sobre 5

Terrible delivery service

The wheelie bins themselves are fine, but the delivery process is not good. We are a business and are only in the office on certain days. despite telling them at least four times and two phone calls that no one is there after 5, they still kept giving us evening deliveries. When they did finally deliver (after hours) they argued that someone had to be present to receive them.

5 de marzo de 2025
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Respuesta de Wheelie Bins

Hi Debbie,

Thank you for your review, we do appreciate every review we receive as a small business it helps us to develop our service.

Once the couriers have collected the items from us we are limited in how much control we have over delivery timings unless these are booked specifically prior to the order. Often it is down to the couriers and how they plan their routes to when your delivery is likely to arrive.

Many thanks

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, good quality. Would definitely use again.

3 de marzo de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again

Valorada con 4 estrellas sobre 5

Great product

Great product. Good website and helpful staff.The reason for 4 stars and not 5 is because, having ordered two bins, they were delivered with one bin inside the other. These were impossible to separate on my own. I had to ask two very strong builders from a nextdoor building site to assist. They managed but not without an enormous amount nof effort.

14 de febrero de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,

Thank you for your review, as a small family business we appreciate every review that we receive as it helps us grow and improve our services.

We're sorry to hear that you had problems separating your bins on delivery. Where possible we send our wheelie bins together to help reduce our carbon footprint with multiple deliveries having to be made if we can combine certain orders to minimise pallet space and loading space in our couriers vans/lorries.

Combining the bins also helps us to keep delivery charges down as we are able to send them as one item with our courier and only charge our customers for one delivery.

Many thanks

Valorada con 5 estrellas sobre 5

Happy with my New Bin!

Wheelie bin arrived with lock fitted. Delivery on time and driver followed instructions.

20 de febrero de 2025
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Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again

Valorada con 4 estrellas sobre 5

Beautiful bins well made but delivery…

Beautiful bins well made but delivery was def not 24 hours after order

18 de febrero de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,

Thank you for your review, as a small family business we appreciate every review as it helps us to grow.

Apologies that you didn't receive your order within 24 hours however we do state on our website that orders placed after 1pm will be dispatched the following day. From your order details I can see you placed your order on Feb 17th at 18:23 and we dispatched your order from our warehouse on the 18th.

Where possible we will try and dispatch orders on the same day however this isn't always possible when receiving late orders.

We're glad that the bins are satisfactory and we do appreciate the feedback.
Thank you again

Valorada con 5 estrellas sobre 5

Wheelie bins

Very pleased with the quality and price of the wheelie bins.Very helpful staff.

6 de febrero de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again

Valorada con 5 estrellas sobre 5

Purchase acknowledged

Purchase acknowledged. Delivery date & time sent. A 40 minute warning of delivery arrival time to my address sent. All by email.
Bin arrived as predicted & in great condition.
Couldn’t ask for more.

11 de febrero de 2025
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Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again

Valorada con 5 estrellas sobre 5

Just wont to say thanks to Wheelis Bins…

Just wont to say thanks to Wheelis Bins for a great service and also thanks to the delivery drive for his help in delivering to exactly to the correct location on site which i did not expect.
Thanks Mr delivery driver 👍

30 de enero de 2025
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Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we really appreciate every review as it helps us to grow.

We're happy to hear how helpful our delivery driver was and everything was satisfactory for you.

Thank you again

Valorada con 5 estrellas sobre 5

Great communication

Great communication

13 de enero de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi
Thank you for your review, as a small family business we really appreciate every review as it helps us to grow.
Thank you again

Valorada con 5 estrellas sobre 5

Great service quality

Great service

15 de enero de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we really appreciate every review as it helps us to grow.
Thank you again

Valorada con 5 estrellas sobre 5

Easy quick transaction and quality…

Easy quick transaction and quality product

13 de enero de 2025
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Valorada con 3 estrellas sobre 5

Wrong bins was sent to me

Wrong bins was sent to me , delivery took over two weeks

18 de noviembre de 2024
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi Angela,

Thank you for your review, as a small business we take customer feedback extremely seriously. Constructive feedback provides us with the opportunity to make the service we deliver to customers better.

We have looked into your order details and we can see that there was an issue with the original delivery due to the courier delivering the wrong bin initially, for this we apologise. This was collected on the same day and we had your correct order resent to you. We have seen from our tracking you ordered on the 17th and the bins were dispatched on the 18th and the first (incorrect) delivery was made on the 20th. The incorrect bins were collected on the 20th and the courier attempted to arrange a delivery time with your bins on the 25th and the 27th which were both rejected. You successfully arranged the delivery with our courier on the 29th.

From our e-mails we can see that your order confirmation shows one green bin and one black bin which is what our POD shows was accepted and delivered to your house. We can only apologise on behalf of the couriers for making the mistake initially, however the delivery which followed was correct in relation to the order we received. If you made a mistake when selecting the bin colours, please get in touch with our team and we would be more than happy to assist in rectifying this so you can return the incorrect bin and have the correct one sent out.

Valorada con 5 estrellas sobre 5

was here in one day left it as asked &…

was here in one day left it as asked & helpful

26 de noviembre de 2024
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery. Great bin

20 de noviembre de 2024
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Valorada con 5 estrellas sobre 5

Prompt delivery and easy to order

19 de noviembre de 2024
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi Imran
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Valorada con 4 estrellas sobre 5

Slight issue but was rectified quickly.

Only 50% of the order was delivered initially. This was sorted out quickly and efficiently and the remainder delivered a couple of days later.

23 de octubre de 2024
Logotipo de Wheelie Bins

Respuesta de Wheelie Bins

Hi Gordon,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

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