We were very impressed with the service we received from this tour company from beginning to end. I’d seen an example itinerary for Norway which, following discussion, was tweaked to suit us. We had a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We were very impressed with the service we received from this tour company from beginning to end. I’d seen an example itinerary for Norway which, following discussion, was tweaked to suit us. We had a... Ver más
La empresa ha respondido
To review our recent Faroe Islands holiday….. Firstly – the Islands. We were (mostly) lucky with good weather which showed off the unbelievable scenery. Cliffs & fiords, small, isolated villages,... Ver más
La empresa ha respondido
Our second trip with Emma and again curated with the utmost care and attention to detail. Great use of Vamoos app.
Suzel and Emma clearly listened to our hopes and expectations for a winter holiday in the north of Scandinavia and put together a plan that delivered above and beyond. Original flight plans were dis... Ver más
Where The Wild Is, is a UK tour operator offering incredible year-round, travel experiences in Finland, Sweden, Norway, Lapland, Faroe Islands, Iceland and Scotland. We are a small, privately owned, Bristol-based company with a dedicated team of passionate holiday designers. Together we have over 40+ years experience of working in the travel industry focusing on the destinations we offer in Northern Europe. Specialising in destinations where it is possible to experience incredible natural wonders and great wilderness areas, we are experts in taking people to witness Mother Nature’s most greatest light show: the northern lights, and stand proud in our efforts to balance tourism with environmental protection.
Penstraze Business Centre, TR4 8PN, Truro, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Such a great holiday. Surpassed all of my expectations! Really smooth booking process and Emma really listened to what we wanted. The holiday was amazing and really thought out well. We also got some really sweet touches such as a personalised app and tour books. 100% recommend the company from start to finish!

Respuesta de Where The Wild Is
We had a great holiday in Norway, our first trip there. Emma was brilliant from the start, with a great knowledge of the area and expert recommendations on where we should stay and what we might see and visit. She listened carefully to our ideas on what we wanted to do and tailored the perfect trip.
All of Emma's suggestions for our itinerary turned out to be first rate and we could not have had a better trip.
Emma continued to advise even as we were travelling, and provided a level of support that I have not experienced with a travel agency before.
This is a small agency which prides itself on personal service and I could not recommend it highly enough.

Respuesta de Where The Wild Is
Fantastic holiday superbly organised by Emma. The use of the Vamoos app is a great idea with all your holiday information on one handy app which was continually updated by Emma whilst we were away ensuring we had all the latest information regarding organised tours. Iceland was a bucket list destination and Emma ensured it did not disappoint. Highly recommend using Where The Wild Is

Respuesta de Where The Wild Is
We had a fantastic trip to Norway in January, arranged by Suzel. Suzel provided great customer service from my first call with her, to when I had a question for her during the trip. Everything was arranged perfectly, and the accommodation and activities recommended were fab ! Hoping to book another trip soon!

Respuesta de Where The Wild Is
We had a fabulous time on a trip to Tromso and Svalbard, arranged for us by Where The Wild Is. The holiday really couldn't have been better. Where the Wild Is tailor holidays to suit the holidaymaker, rather than pushing certain trips or tours, and as a result the customer gets exactly the holiday they want. Customer service is excellent with people on hand to answer queries big or small and it is clear that the employees have first hand experience of the countries they arrange holidays to. We will definitely be using Where the Wild Is again and would recommend this travel company to anyone who is looking to have a special holiday.

Respuesta de Where The Wild Is
Fantastic experience from beginning to end. Emma was so helpful and gave a really personal service and built the perfect trip. Everything went to plan. We loved the hotel. The staff were all so friendly and helpful. Our experience of being in the Arctic was such a special one. Definitely a bucket list trip that did not disappoint in any way. Seeing a spectacular Aurora display on New Year’s Day, on the middle of a frozen lake, was the icing on the cake.

Respuesta de Where The Wild Is
The team at Where the Wild Is planned the most incredible trip for me and my family. They listened to what we wanted and curated a fabulous itinerary that really showed off the country in the very short amount of time that we had!

Respuesta de Where The Wild Is
Right from the initial enquiry Emma was so helpful and she put together an itinerary that worked seamlessly. She was extremely knowledgeable about the Faroe Islands and her ideas for additional tours whilst exploring the islands definitely enhanced our experience. The travel app was useful and consistently updated with helpful information. Overall it was a 5* holiday and I would thoroughly recommend Where the Wild Is and wouldn’t hesitate to use them again.
Excellent service from start to finish. This team really care about your holiday and meticulously help you plan and execute it. Couldn’t have asked for a better experience.

Respuesta de Where The Wild Is
Emma was very helpful with arranging our trip which went very well. She provided very good advice on the islands as well as a very useful map and book. And the app was brilliant.

Respuesta de Where The Wild Is
We had a brilliant time on our Northern Lights Trip, I can thoroughly recommend Where The Wild Is. Everything ran smoothly from initial booking to our returning home at the end of our holiday.
From the first phone call to touch down at Heathrow, our experience was first class.
Emma was professional, friendly and had the experience to give us the advice we needed for a magical experience to celebrate a special birthday! The hotels she recommended and the excursions she suggested were top notch!
A wonderful time was had by all of us!

Respuesta de Where The Wild Is
Emma was outstanding from initial contact through to delivery of an exceptional honeymoon. It was a surprise for my husband and she even packaged up a lovely gift box with tour books, key-rings, mugs, chocolate etc. Amazing !!

Respuesta de Where The Wild Is
We were delighted by the knowledge and degree of service that the owner delivered to us during and enquiry on the Faroe Islands ...

Respuesta de Where The Wild Is
Suzel made my experience with where the wild is very easy and hassle free. I booked the most wonderful trip at fairly short notice and she organised it all with no hassle. Communication was professional and fast making the whole experience easier. I cannot recommend the company more highly.

Respuesta de Where The Wild Is
Emma was absolutely incredible! From the first touch point to the back and forth via WhatsApp during our trip, she was very helpful in offering up tips while being very flexible and listening to what we wanted out of the trip. The organisation was impecable, everything went off flawlessly. The use of the app was an added bonus which helped to organise everything so easily. I highly recommend Emma and Where the Wild Is, A++ service and an incredible experience to Iceland for our 10yr Anniversary :)

Respuesta de Where The Wild Is
Ordered a about 10 days ago, didn’t quite work on me as the scent and my sweatiness didn’t combine well. Excellent customer service ! They replied to my concern within 5min, never happens with any other companies. Great work guys, wish you prosperity!

Respuesta de Where The Wild Is
Emma's service is beyond, she is outstanding!
Her dedication for providing a service from initial booking to the end was nothing short of total professionalism. If I needed any help during the trip the response was immediate. The trip to Faroe Islands was magical and her itinerary was well organised and exemplary. The use of her app provided guidance for every day activities and gave confidence as a single traveller. It goes without saying I would use Emma and her fantastic company, Where The Wild Is, every time!
We wanted to go to the Faroe Islands for a long time and they did not disappoint.
Emma compiled a perfectly balanced holiday for us. The itinerary allowed us flexibility to explore the islands at a comfortable pace and the accommodation was ideal.
The tours that Emma arranged for us were enjoyable and informative. She is so enthusiastic about the Faroes and she did everything that she could to make our holiday special and was there for us if we needed her.
We are already thinking about our next holiday with "Where the Wild Is".

Respuesta de Where The Wild Is
Suzel planned a beautiful Norwegian holiday for my family. She took dietary restrictions and mobility challenges into account, which was helpful. Every step of the planning process was carefully thought out and made our trip very memorable. I would highly recommend Where the Wild Is for your next vacation.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.