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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful and friendly company. The toy subscription has been perfect for my little one’s exploring phase as he goes from baby to toddler and wants to explore endless items but gets bored of most... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have used Whirli for 3 years and really love the concept. The range of toys is excellent, always clean and in great condition. It really helps when the little ones lose interest fast and also gives... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Lovely idea in principle, impractical and expensive in practice. We weren't allowed to use the full value of our "tokens" for the first 2 months (something to do with loss prevention), so you're pay... Ver más

Valorada con 5 estrellas sobre 5

Our latest swap helped console my 3yr old grandson who’s Mummy & Daddy we’re in hospital with their newly born baby. We were unable to visit on the maternity ward and choosing some new toys was a grea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Juguetería

Escrito por la empresa

Whirli, The Smart, Sustainable Way to Enjoy Toys - At Whirli, we believe in making playtime exciting, affordable, and waste-free. With our flexible toy subscription service, families can choose from over 1,000 of the latest toys, books, bikes, puzzles and games, musical instruments, outdoors and travel, and baby equipment, all carefully selected from trusted brands. The best part? Everything is delivered straight to your door – and when you're ready for something new, simply swap your items, and we’ll collect them from your home. No hassle, no clutter, just endless fun for your little ones. Why buy toys that only get used for a short time when you can enjoy a constantly refreshed toy box? At Whirli, you’re in control – pick the toys your child loves, let them play for as long as they like, then swap them whenever they’re ready for a change. Whether it’s a baby bouncer for a newborn, a balance bike for a toddler, or the latest educational games, we have something for every stage of childhood. Not only does Whirli help parents save money, but it also reduces plastic waste and supports a circular economy, making playtime more sustainable. Loved by thousands of families across the UK, Whirli is the smarter, greener way to keep kids entertained. Join our growing community today at www.whirli.com and experience a better way to play!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

960 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Sustainable and minimalist toy rotation

I like and support the overall vision of Whirli. It is nice to be able to test out toys and rotate them when my little one doesn't really play with them because that avoids for us to own them. New toys are added regularly too. The cost is probably not accessible for everyone especially if comparing second hand toys.

18 de abril de 2024
Valorada con 5 estrellas sobre 5

Really easy returns

Really easy returns, toys come in good condition with no issues after 3 months of swapping about 1x per month. I like the idea of giving my daughter toys that we wouldn't consider buying because we don't know if she likes it and it makes me feel better about avoiding unnecessary waste and clutter

28 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Never reply emails…

I have been using Whirli for a year now and they have never reply my emails. Sends broken/ missing items twice. They are always clean nonetheless. Unfortunately I will not be renewing my subscription.

Edit: They have replied to my emails after I told them I was cancelling my subscription.

7 de marzo de 2024
Valorada con 5 estrellas sobre 5

LOVE Whirli!

We've been using Whirli since our baby was only a couple of weeks old, and it's been amazing! The ability to swap toys for every stage of development (or boredom!) is brilliant, it reduces so much waste and gives us more space to be able to have the right toys around without accumulating things you don't need. It's an excellent service and so easy to use!

14 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service! You receive toys quickly and there has been a great range to help me discover what my daughter enjoys playing with. The customer service is excellent and they are always happy to help. Would definitely recommend to parents

9 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had requested the subscription to be…

I had requested the subscription to be cancelled for 4 months but each time i checked my account there was a subscription charge. Customer service is poor as there are no responses each time i sent an email. I would highly suggest not to subscribe with whirly as it be impossible to cancel your subscription. I am still paying each month and they still have not canceled my subscription which should be refunded as i had emailed them of the cancellation..

10 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Customer service needs improvement

Rejoined after went into administration. New customer service is poor, took over two weeks to respond to my email and had to send them three emails to get a response. Rejoining offer was not clear as I had never experienced a ‘token restriction’ previously.
Toy selection is still good and orders are sent in a reasonable timeframe which are the positives.

29 de febrero de 2024
Valorada con 5 estrellas sobre 5

A great idea and service

We love getting new toys and not having to store the old ones that our son isn’t playing with anymore. There are lots of different toys and books to choose from and that he’s really enjoyed. The delivery and collection service is so quick and easy.

3 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is great company make the world a…

This is great company make the world a greener place. Since my twins were little we have always done whirli ever 6 weeks and my twins love it and they understand that given they toys back for the other kids it good to share and they get more too. Make Christmas clear out great. Thank you whirli 💛

16 de febrero de 2024
Valorada con 1 estrellas sobre 5

nobody has responded to my emails for…

nobody has responded to my emails for over a month (after initially responding and suggesting they were going to help). I want to cancel because I cannot actually borrow any toys. I was previously a Whirli customer before they went into administration. I thought I would give them another chance, especially because they enticed me back with an offer. When i've reactivated my account it has my toy box showing full even though i returned all my toys when they went into administration. I'm so frustrated - i can't understand why they are not returning my emails. i'm going to have to contact my credit card company for assistance.

23 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Whirli

Great to have new toys every so often without having to purchase. Nice team managing the business. Some teething issues as they grow, but overall am satisfied and my Lil one is the happiest on the days the toys come home! They offer lot of flexibility on how long you can keep the toys etc. so that's perfect.

16 de febrero de 2024
Valorada con 5 estrellas sobre 5

We love Whirli

We are really happy using Whirli. It is very easy to use and there is a great variety to choose from. I really recommend it!

7 de febrero de 2024
Valorada con 5 estrellas sobre 5

Whirli box excitement

We enjoy being able to access toys that we wouldn't have bought, try different toys out and having variety by changing over every so often (we tend to keep for longer than a month). We have used Whirli for a number of years and are always excited when the new Whirli box arrives.

2 de febrero de 2024
Valorada con 5 estrellas sobre 5

Highly recommend Whirli

Whirli is a great option for parents of young children who want to explore lots of different toys. So much better than buying things they might not like and then being stuck with them! We would fully recommend it to new parents. The toys are in good condition and the customer service is friendly and responsive.

16 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant-beyond-brilliant idea

Brilliant-beyond-brilliant idea. Even my friends without kids agree!

I love the opportunity using Whirli gives my child to try loads of different toys; keeps play fresh and interesting; reduces landfill and keeps amount of stuff in my flat under control.

14 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a great service

Such a great service. Access to a great selection of toys without cluttering your house and helping the environment. Win win all round! Highly recommend.

12 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company, our daughter loved the toys and delivery always prompt. So glad to have discovered this. Thank you!

11 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

I'm a huge fan of the service - it's great to be able to rent not buy when children get bored of toys so quickly. The quality of toys we've received has always been pristine, and there's a great range available.

31 de enero de 2024
Opinión espontánea

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