White & Company PLC - Dunfermline Opiniones 

204
TrustScore: 4.5 sobre 5

4,6

Pitreavie Crescent, Pitreavie Business park, Queenferry Road, KY11 8UT Dunfermline, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Three good guys worked very hard to get everything out in time. Very grateful to Alan who packed the storage very effectively. Only negative was booking team were very optimistic about the amount... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

White & co. Took over our delivery from Transworld International NZ at their London depot. They kept us informed of progress via customs etc. Later shipping our goods to Scotland, listened to us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your removal guys were an absolute delight, even though a couple of vehicles were used it all worked out well and timeously. My daughter was also helped with some of her belongings which had been... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So glad we went with Whites, Dunfermline. They made what could have been a stressful experience go extremely smoothly. All the guys worked hard all day, and were friendly, helpful and profession... Ver más


Información sobre la empresa

  1. Empresa de mudanzas
  2. Instalación de almacenamiento de archivos
  3. Servicio de envíos
  4. Planta de almacenamiento

Escrito por la empresa

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Información de contacto

  • Pitreavie Crescent, Pitreavie Business park, Queenferry Road, KY11 8UT, Dunfermline, Reino Unido

  • 01383 721697

4,6

Excelente

TrustScore: 4.5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(204)

765 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful removal people

Removal people very pleasant and helpful.
The furniture and household items were all packed and unpacked carefully.

Admin staff also very helpful with answering queries before the move.
One adverse point is that at the time of the online survey I was not told that my preferred dates were unavailable, so had to change my preferred moving date.

22 de agosto de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Good Afternoon,

Thank your very much for your kind review.

Kind regards,
Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

MOVING DAY MADE SO MUCH BETTER.

Your removal guys were an absolute delight, even though a couple of vehicles were used it all worked out well and timeously. My daughter was also helped with some of her belongings which had been moved separately, very much appreciated.
We were impressed that you offer packaging material disposal if needed too.
All in all, everything was handled with humour and professionalism which alleviated alot of stress.
Thank you 😊

9 de agosto de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Angel,

Many thanks for your kind review. It's good to hear your move went smoothly.

Your thanks will be passed on to the branch and the crew involved.

Kind regards,
Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

A great experience from start to finish

We had a great experience with White and Co. from start to finish. Their correspondence was prompt, and the video survey was really helpful. We felt well prepared for the move.

Throughout the move itself, John and Chris were exceptionally efficient and thorough whilst remaining cheery and engaging. They packed all our items with care and were very helpful in unpacking.

We were completely satisfied and would recommend White and Co. Dunfermline to anyone.

5 de agosto de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Mr Ingram,

Many thanks for your kind review.

Your thanks for will be passed on to John and Chris and all the staff involved in Dunfermline.

Kind regards,
Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

Great service

The team arrived to collect our possessions on time and were extremely professional and happy to be doing the job.

On delivery there was a slight delay due to traffic however great care was shown when placing our possessions in our new house.

Over all a very good service with no issues during both phases of the move.

29 de julio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Robert,

Many thanks for your kind review. Your thanks will be passed onto the crew involved.

Kind regards,
Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

White & Co did a fantastic job moving…

White & Co did a fantastic job moving us from Scotland to the south of England. The team were hard working and polite, which was impressive considering the sheer amount of stuff we've accumulated over the years! Special thanks to Craig, Mike and Connor; their professionalism really helped make the move so much less stressful. Well recommended!

26 de julio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Mr Spencer

Thank you for your kind review

Kind regards
Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

Professional and Helpful Service

Well planned, carried out with care and attention to detail.
Very responsive at placing furniture at new flat.
Simon,the supervisor is very professional but personable and very helpful.

23 de julio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Good Morning,

Many thanks for your kind review.

Louis Spies
Sales Manager

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Both ends of the removal went really smoothly and there was no issues at all. Even when it looked like the collection was going to take longer than expected, some of the other boys came to help which was ideal. I'd definitely recommend White & Co and will use them again if I happen to move house again.

8 de febrero de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Good Afternoon,

Thank you very much for your kind review.

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

Timely and hard working crew, packed with care and humour.

Timely and hard working crew, packed with care and humour. Looked after the house with carpet protectors and treated us with respect too. No breakages of any fragile items (we have lots of glasses and crockery) although as ever a bump or two of the bigger bits of furniture is inevitable. They did their best to avoid this with blankets and cardboard protection. A few books dog eared but nothing drastic and no damage to any of our pictures/frames which is more than can be said for previous moves. The crew even helped us get the majority of items unpacked and in place at our new house too which gave us a great start to making the house a home. Thank you Whites!

11 de julio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Good Afternoon,

Thank you very much for your kind review.

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

John and Kevin worked so hard

John and Kevin worked so hard and with such good humour. They were knowledgable, thoughtful and helpful. This is the best move we’ve ever done (8 moves in 14 years) largely thanks to the reassuring office team and the diligence and flexibility of John and Kevin. Many, many thanks.

8 de julio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Mrs Jefford,

Thank you for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

The lads were great at their jobs

The lads were great at their jobs, nothing was too much trouble.
Second time we have used whites and I would recommend

5 de julio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Diane,

Thank you for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

Fabulous experience

Fabulous experience, right from the first call with Carol, through the very polite and professional survey from Scott, to the actual move with Ryan, Kev, Alex and the rest of their team. Our moving experience was made smooth and efficient and stress free by White & Company. Not a single thing was damaged. Not even my eight foot cheese plant. It didn't lose a single leaf.
I would definitely recommend the Dunfermline branch. Lovely people and great customer service. Thanks again to the boys who lifted and shifted. Particularly Ryan and Kev.

28 de junio de 2024
Opinión espontánea
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Good morning,

Thank you for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

Efficient and professional staff

Efficient and professional staff. Helped take the stress out of moving day.

3 de julio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Ms Murrie,

Thank you for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

White and Company are a very good…

White and Company are a very good removals firm they did everything i ask them to do.

14 de junio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Mr Hall,

Thank you very much for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

Great experience

Efficient and pleasant office staff. Great guys on the van. Helpful, cheerful, very hard working and nothing was too much trouble. I would highly recommend White & Company, Dunfermline

20 de junio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Catherine,

Thank you very much for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

White & Company Dunfermline Depot

White & Company from Dunfermline depot were so professional and made my house move stress free. I would use them again and recommend them.
Both guys were a credit to their company
Thank you

24 de junio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Fiona,

Thank you very much for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

A Professional Company…

We have moved a number of times and right from the start it was clear that this was a professional organisation. On arrival Craig and his team worked tirelessly. They were polite, knowledgeable and efficient. The delivery was on time and offloaded speedily. Ryan and Michael worked very hard and ensured that the offload was carried out in accordance with our wishes. The quote was very competitive, value for money and the overall service excellent. I have no hesitations in recommending White & Coy.

13 de junio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Roy,

Thank you for your kind review

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

My move was seamless

My move was seamless thanks to the great work of Alan Fordham and Jamie Stratton. They are efficient, quick workers. I recommend White and Company, Dunfermline to anyone who needs a first class moving experience.

25 de junio de 2024
Opinión espontánea
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Eric

I am pleased all went well.

Louis Spies
Sales Director

Valorada con 3 estrellas sobre 5

General overall experience

Hi - I was really disappointed that I got charged an extra £400 for cancelling my date for removal of our furniture from storage - I was told the fee had to be charged to pay for the men as they would not have any work but still required to be paid - I get this - but within 24 hours I reinstated the same date and was told - no men available so they were all on other jobs ?
I still feel strongly about this and would settle for 50% back - the delay cost me £560 in hotel costs ?
So after such a good service this last bit left a bad feeling as hopefully you can understand
Your men were all so polite and helpful and I could not fault their service .

26 de junio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Keith,

Thank you for your review. I am sorry that you have been left with a bad feeling after this delivery from store. Your delivery was scheduled for delivery on Monday the 3rd of June. You called in on the afternoon of Friday he 31st of May to cancel the delivery. This left us with no opportunity to re allocate your removal slot to another move. In fact we would have turned away business to accommodate your delivery. Our terms and conditions clearly stipulate what our cancellation charges are. You then called on Monday the 3rd to let us know that you now can accept delivery on the same day, but by then we have allocated your delivery team to other moves already in progress. I am really sorry that this has upset you and be assured it was not our intention to upset you.

Kind regards

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

Amazing Experiences Moving Home for start to Finnish

White and Company are a fantastic removals team absolutely brilliant from start to finish.

Amazing administration and removals team.

Carol's administrating was first class always
answered the phone calls and responded to emails.
Customer service is top class.

The guys that did the pack and move were brilliant very professional and easy to communicate with.

14 de junio de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Gary,

Thank you for your kind words. We will share your review with the team

Louis Spies
Sales Director

Valorada con 5 estrellas sobre 5

White&Company provided an excellent…

White&Company provided an excellent removals service! Always reachable and available to help, by answering questions, helping to navigate through customs' issues, etc. I was kept properly informed and up to date at every step of the way (and there were many steps indeed, because of demanding customs, loads of red tape, etc).

9 de febrero de 2024
Logotipo de White & Company PLC - Dunfermline

Respuesta de White & Company PLC - Dunfermline

Dear Mr Martins,

Thank you for your kind review

Louis Spies
Sales Director

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