White Market USA Opiniones 

130
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

ive been reaching out to the email provided on the website and hav not received a response, nor have i received and shipping info for my order. i emailed 4 different times and still have not received... Ver más

Valorada con 5 estrellas sobre 5

These socks are way more amazing than I expected. The artwork and design are so unique and creative. Material is incredibly soft and comfortable. Authentication certificate included which shows White... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Grabbed some Supreme accessories and everything checked out as authentic. Price match guarantee is a nice touch that other sites do not offer. Shipping was faster than most retailers. Customer service... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Falsches T-Shirt erhalten Mir wurde ein anderes T-Shirt als bestellt zugeschickt. Auf E-Mails antwortet das Unternehmen nicht und weder eine Telefonnummer noch eine Adresse sind vorhanden. Es wirkt a... Ver más

Información sobre la empresa

  1. Tienda de ropa
  2. Agencia de comercio electrónico

Información proporcionada por diversas fuentes externas

The Hidden Gem of Cyberspace (ノ◕ヮ◕)ノ*:・゚✧ New Arrivals Daily | Free Worldwide Shipping ╰(◡‿◡✿╰) Lookin Good Is The Best Revenge (▰˘◡˘▰)


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

130 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

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2,1

Todas las opiniones

(130)

17 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. This "company " is just a scam site.

9 de mayo de 2025
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Rochelle,

We are so sorry for your negative experience. Recently due to tariffs we found some of our packages have been lost in the mail due to this delay. If you did not get your package, please email us at hello@wifi.gallery and we can certainly cover it for you or try to send it again now that the tariffs are on pause!

All the best,

Valorada con 1 estrellas sobre 5

AVOID WHITE MARKET. SCAM.

Avoid this terrible company at all costs. I bought a pair of shoes from them and it cost me $165.20.. I’ve been waiting 3 months for them. When I checked the shipping it said item had been cancelled. I reached out to them and they said they’d ship another pair. I did and the same thing happened, tracking said it was cancelled. I told them this and they tried to blame Canada Post, but how would it be Canada Post if he hadn’t even left China? So I told them that I wanted a refund and then it was silent. Never got a message back from them ever. This company is just scammers and I would seriously avoid at all costs. Now I’m trying to get my money back through my bank.

18 de marzo de 2025
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Samantha, thank you so much for this awful review. It looks like your shoes were sent but unfortunately due to internal issues in Canadian post, they changed the tracking and sent us a new one. We have sent this to your email and you can track it here: https://global.cainiao.com/newDetail.htm?mailNoList=JY25CA10A000231372

Valorada con 1 estrellas sobre 5

Out of stock items still being sold only to tell you in a letter sent as your item

Avoid this company at all cause they sent out my package only to give me a letter telling me that this item was out of stock and that I could get a different item get my money sent back through PayPal horrible company

14 de marzo de 2025
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Emiliano,

Thank you for your email. I am so sorry for this experience. If an item is out of stock, you will get a email from us notifying you within 24 hrs of your purchase to the email you entered. Yes at times when refunds do not go through the traditional bank way, (due to card expiration, security etc) we may send it to your paypal!

All the best,

Valorada con 1 estrellas sobre 5

RUN RUN

RUN
I ordered a jacket for 140€ on their site. Knowing that I am in France, they entrusted it to a delivery company that only delivers to America. So I was surprised to have a picture of my package in front of a door in Utah. I sent all the evidence to customer service who told me that he would reimburse me but nothing and since no one responds .

23 de enero de 2025
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Charlotte,

It looks like you reached our multiple times and opened up multiple support tickets for this. A refund has already been issued from one of the support tickets however you are requesting another refund from another support ticket. We can only refund you once. Please take care of yourself.

Valorada con 1 estrellas sobre 5

Utroværdigt.

Utroværdigt.
Har aldrig set den vare jeg bestilte og ej heller fået penge retur.
Bestil aldrig noget hos dette firma!!!

23 de octubre de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Birgit,

Thank you for your email. It looks like your local Denmark post should have notified you about your package and you were supposed to pick it up: https://global.cainiao.com/newDetail.htm?mailNoList=00573132900318907947

It looks like it has been returned back to us. We can certainly try to send it to you again if you'd like?

All the best,

Valorada con 1 estrellas sobre 5

Do not do business (run run run away)

Do not, I mean do not purchase anything from this company.

Got a jacket for my wife for almost $100.

Delivered and it looked noting like the photo and it was damaged all over.

Reported it and even sent the item back via Canada tracking, and never received it.

26 de diciembre de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Genesis,

Thank you for your review. We are so sorry for this, if you can send us a picture of what you received, we can certainly open a dispute for you and compensate you if your package was damaged during delivery!

All the best,

Valorada con 2 estrellas sobre 5

I didn't receive any notification when…

I didn't receive any notification when the packages arrived, nor have I gotten all the items. One item came in the wrong color, the fourth one they didn't have in stock, and I haven't even received the free item. I emailed them and they did give me a 15$ coupon for the wrong colored item, which I've used now. They said they'd given a refund for the out of stock item, but I haven't seen it in my bank once I checked just now. And they've sent the products seperate, which is just utterly ridiculous for small products. They send from china, not the US, so it takes about 2 months to receive anything.

I sadly will not be buying from whitemarket again because of such unprofessional marketing. This is my first and last time ordering from them (except for the coupon I used now )

This is not an angry critic, this is just my experience.

24 de noviembre de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Lena,

We are so sorry for this experience with us, all our items are sent out separately due to them being stored in different facilities. If any items are not delivered, we check the tracking, and if it says delivered, we will have to open a dispute with the post to determine if we can cover this or not. If the tracking is set to returned, we can issue you a refund for that immediately. If you still do not get your items by this week, please email us back and we will arrange a compensation for you!

All the best,

Valorada con 1 estrellas sobre 5

my packages is for other country but…

my packages is for other country but delivered in USA
i type whitemarket no response so i get scammed

14 de septiembre de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Harbin,

We cannot support your order because it was flagged as fraudulent order. You should have been refunded in your orders.

Thank you.

Valorada con 1 estrellas sobre 5

Negative experience - Repeat - Avoid


I purchased sandals at the end of July which did not arrive and despite sending evidence of non-receival, and several polite requests for a meaningful update there has been no information since the middle of August. Through no fault of my own, I am still out of pocket with no information about when I will receive a refund. Avoid.

23 de septiembre de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Genny,

We were not able to find your order under this name. However the protocol is to first open a dispute with the USPS office. If they marked this as delivered on their system, unfortunately there is nothing we can do to dispute this.

All best,

Valorada con 5 estrellas sobre 5

Love White Market USA!

I absolutely love White Market USA! Their clothes are always on point, and I get so many compliments whenever I wear their pieces. The customer service is great, and the shipping is fast. I can't recommend them enough!

13 de agosto de 2024
Logotipo de White Market USA

Respuesta de White Market USA

Hi Emily,

Holy smokes you are an angel! We sincerely appreciate your honest review. We strive for excellence in all avenues. We look forward to your next order!

Valorada con 5 estrellas sobre 5

Top-notch Customer Service!

I had a small issue with one of my orders, and the White Market USA team handled it promptly and professionally. They made sure I was satisfied with my purchase. The clothes are fantastic and unique. I will definitely be a repeat customer.

4 de septiembre de 2024
Valorada con 2 estrellas sobre 5

Not a good experience

Definitely a dropshipping site, quality is pretty bad and unpleasant smell, but the designs are so very cool! I just wish they would advertise as a Chinese market instead of a USA market. I’m an XL most of the time regarding my clothing. I ordered 3 t shirts XXXL because I wanted them to be very oversized and very comfy for summer, but the XXXL is in Chinese measurements, which is roughly an M/L in European size. I read that this website is American so I assumed the measurements are American, a 3xl being ginormous. But no, their biggest shirts are roughly an M/L, so if you’re a bit overweight like myself, don’t bother.

11 de septiembre de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Stardust, we are so sorry for your experience. We do have certainly items made in the USA and China and Turkey. Please be sure to review all our sizing carefully as it is different for different items and some items are note standard. We do offer a full refund if you can send this item back to us if it did not fit or send you a bigger size if you need :)

Valorada con 5 estrellas sobre 5

Excellent Quality Unique Style!

White Market USA has become my go-to for unique and trendy clothing. The quality of materials is fantastic, and I always receive compliments on my outfits. Shipping is quick, and customer service is super responsive. Highly recommend!

2 de agosto de 2024
Valorada con 1 estrellas sobre 5

AVOID AT ALL COST

AVOID AT ALL COST
placed my order in March, 4 months on still not received, company refusing to give me a refund,
AVOID

9 de marzo de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Kay,

Thank you for your review. Please understand, we are molding these chairs as fast as we can and it has been shipped out to you. The tracking is: https://tools.usps.com/go/TrackConfirmAction!input.action?utm_source=click-n-ship-notification&utm_medium=email&utm_content=tracking-number-label-details&utm_campaign=cns-all-emails&tLabels=CJ152265505US

Because it is going through customs in the UK, it may take a little longer. However it is on its way. We sincerely appreciate your patience.

Valorada con 1 estrellas sobre 5

Horrible Company

I bought some sneakers and wanted to cancel the order and they wouldn’t allow me and forced me to receive my package once I received it it came completely different than in the picture

10 de julio de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Lorenzo,

Thank you for your email. We unfortunately cannot cancel any items that have already been shipped out. However if you are not happy with your sneakers, we can certainly help you exchange them or return them. Please email us at hello@wifi.gallery

Valorada con 1 estrellas sobre 5

Ignored

After numerous emails they still have not replied regarding the whereabouts of my order, (its the only way of contacting them!) been over 3 weeks now.
Do not use this company its a scam they just take your money and run.

8 de julio de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Laura,

Thank you for your review. All our orders will have a tracking number once it has been shipped. Our support team usually will respond within 1-2 business days. Please email us at hello@wifi.gallery with the order number or the email address used at checkout and we can help you track your order :)

Valorada con 1 estrellas sobre 5

DO NOT BY CLOTHES FROM THIS COMPANY

DO NOT BY CLOTHES FROM THIS COMPANY.

I at least received my tshirt which is more than a lot of people in online forums received from this company but it is the worst quality t shirt I’ve ever received.
It’s black and brand new but the fabric is so thin that you can see the tattoos on my body underneath it.

They also didn’t ship it until I chased them up a week after I had made the purchase.

BUT I REPEAT, THE QUALITY IS ABSOLUTE HOT GARBAGE. THIS T SHIRT IS WORTH ABOUT 50 CENTS AND I WAS CHARGED $50. I THINK THE T SHIRT WEIGHS MAYBE 50 GRAMS? SCAM COMPANY SHIPPING OUT OVER PRICED BAD QUALITY CLOTHING.

21 de junio de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Ernest,

We are so sorry for this experience. We ship all our orders within 24 hrs of the order however the tracking will update only when the USPS scans it in. If you are not happy with the quality, we can certainly open a dispute. Please email us at hello@wifi.gallery and we can help you get that started!

Valorada con 1 estrellas sobre 5

FAKE SCAM WEBSITE

Ordered 2 belts from them and they did not tell me they were "not in stock" instead created a FAKE shipping label which just went back to a EU address.... when I asked them about it they then told me that the belts I wanted are "out of stock"... HOWEVER their website still has the items up for sale.... which is totally ridiculous..... When I asked for a refund they said it would take 1-7 days.. it has now been 9 and still no refund in sight.... DO NOT BUY FROM THEM FAKE

29 de mayo de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Fah,

Thank you for your email. Unfortunately we did not have the translucent blue belt you wanted but we did have the blue and yellow. Our system adds a tracking due to our policy automatically. It may have not been correct because we were trying to figure out what you wanted over email. Please wait at least 7 business days for the refund and if it is past then, we can try to send it your paypal email or email address.

Valorada con 1 estrellas sobre 5

They have no return policy on cheap rip…

They have no return policy on cheap rip off items or anything

16 de mayo de 2024
Opinión espontánea
Logotipo de White Market USA

Respuesta de White Market USA

Hi Mark, You can find the exchanges and returns page here https://whitemarket.info/pages/returns-exchanges

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