Whitepages Opiniones 122

I wish I could rate it lower to be honest. I had my card linked to my account, which I havent used in 6 months. my account was hacked and the highest subscription was purchased with my card, I called customer support for almost 30 minutes just for them to say "well have someone from the fraud department contact you in 24-48 hours, 1 week later no email from support, however, they did disable my account and did NOT refund the money, had to take it up with my bank after ordering a new card and took another 5 days to get the money back. support is useless, security is weak, even the service in general is often inaccurate.

Didn't help me find who I was looking for, then charged me repeatedly after I cancelled my account. Made it difficult to cancel my account. More of a trap or scam, than an actual service.

Signed up for 5-d, $1 trial of Whitepages Premium 5-Day Trial. "Premium" is not premium. It afforded nothing of that which was indicated it would afford. It just gave me name, address, phone and maybe email -- exactly what is provided for free. Bait and switch. I cancelled so I'm only out $1 (assuming Whitepages doesn't try to screw me more) but Whitepages Premium is a hoax designed to get you to pay more for actual info.

paid and did not receive anything. ill be filing with my bank and reporting them to the authorities

I checked about 10 numbers and NONE of them gave me any information at all. No location. No info. Typed in my own number and found everything anybody could ever want to know. Major waste of funds. Not what was advertised. Not even close.

What a rip off, I paid $12.95 to get informaiton I already knew. They wanted more money for the name and address and will charge you monthly fees.

I would give zero stars if I could. I signed up for only one time report $11.99 and this site multiple charged me and charged a premium subscription too. Almost $100.00 and the one time report I wanted is inaccurate too. Update: I contacted Whitepages and they are refunding all the money and are investigating this technical glitch. It can take a few days for the refund to show, so I’ll return and amend my stars after the refund shows at my bank.

Advertised as "free," but then charged me. Don't use it.

I'm not sure the phone numbers and email addresses they provide are accurate. Never been able to reach someone I had looked up, using the info I got from them. The info I got from them about a person was actually also available for free elsewhere. On the positive side, they refunded me when requested. However, making the request involved writing them an email, I wasn't able to just unsubscribe in PayPal.

Would give it a zero. I needed to look up a number and was told they had a detailed report. After I paid for it they told me they didn’t have a report but I had one credit. What a crock of BS. Calling the BBB too

This service is absolute garbage!!

I searched for someone on whom I needed to serve court papers. They provided me with information that's almost six years old and inaccurate. I used a prepaid card. Because I know that even though I canceled. They will continue to charge my card.

Garbage—-Inaccurate email addresses and telephone numbers. The Customer Service (Yolanda and Erlene) is HORRIBLE. They refused to give me credit for the time I had the service. I had time over this Memorial Day weekend to send emails to former classmates announcing a Class Reunion. The emails were wrong and the telephone numbers are wrong—SCAM, FRAUD

They took 131.00 out of account and was supposed to be 29.00 that's wrong I will be talking to my lawyer about this

Free look up, It is NOT FREE. No transparency, false statment and Waste of time.

The service isn’t free…..they charge $19.99 a month for limited incorrect, overpriced information. Information received is outdated by 10+ years. Nothing is up to date.

I paid the one time search fee for the following reasons.
The company listed the correct name, including his middle name (rather than just the initial)
They listed his correct age. He was shown as having at some time resided in the same city in which he lived when I last contacted him.
So, for the reasons listed above I paid the fee (using PayPal), entered the information requested, two or three minutes later I received this response: "no information found". In other words, as opposed to four or five data points provided free, the "report" didn't even list those, it simply responded that there was no information available.

Bogus addresses and phone numbers. Is totally useless “information” not worth anything.

How can you trust a search company when their search changes the name that you have entered? And also added another letter to the name? They do not have the decency, honesty to say we could not find a person with that name. They did suggest other names again with different letters. Those names were not even close to the name I typed in. These people need to do a better job. I would question any results you get from them. Do not believe what they tell you. Try Facebook.

Do not trust. It’s simple as that