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4,0

Muy bueno

TrustScore: 4 sobre 5

7 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(7)

4 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Excellent until....

Very happy with the help we received from Nicola at the Arbroath showroom when choosing our new carpet. CJ came to measure up and a week later CJ and Zak came to fit the carpet. Lovely guys. Very efficient. Great job. However, only giving four stars because we were left with 3 doors into the room which we could not move because of the increased height of the carpet. The delight of a new carpet is diminished by realising that the guys don't do anything outside of fitting the carpet. The customer is left to solve any problems that the laying of the new carpet creates. We had to get a joiner in to adjust the doors. Would have been lovely if Whittons cared enough about the complete happiness of their customers to offer access to a joiner, if it is necessary, after the carpet is down.

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic ⭐⭐⭐⭐⭐

Whitton's recently fitted vinyl flooring in bathroom. Fitters did an exceptional job, fitted perfectly around pedestal and corners 100% satisfied with price and service.
Thank you ⭐⭐⭐⭐⭐

7 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

I can’t recommend Whittons Flooring highly enough! A huge thank you to Neil Whitton, who came out, surveyed our new build, and pointed out key issues with our downstairs flooring. Within just a couple of weeks from order, the team had our upstairs carpet fitted. They were professional, focused on our best interests, and Neil even sent an email stating the issues with the concrete slab, which got the developer to do the screeding at their expense,all based on his email. Outstanding service from start to finish!

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Karndeen flooring…great job

Just had Karndeen fitted to our Sunroom, this is the 3rd room using the same herringbone design.
Whittons were really helpful, Neil visited , measured up and provided a really competitive price and we made the order.
Due to building warrant delays the flooring was delayed by 6 months, which was no problem for Whittons who kept it at the same price despite recent increases.
Flooring was layed extremely professionally by Johnathan who cleaned up at the end leaving us with a perfect new fitted and clean floor.
The old adage ‘You get what you pay for rings true’ however in this case it was an excellent price for an excellent job.
I have no reservations in recommending Whittons and will happily use them again.
If having Karndeen or any hard flooring layed I would ask for Johnathan by name to fit it.

30 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer service skills

Van parking in my space allocated to my home I asked the man to move and was told no. Said he will be getting blocked in as I need it for disabled access for my home, he eventually moved before him and his other two colleagues sat in their van for 45 minutes before even starting work. Smoking in the company van which is also illegal. Reported the drivers behaviour online to Whittons and three weeks on still haven't heard anything - clearly lack in customer service skills all around.

2 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seriously fantastic service at Whittons…

Seriously fantastic service at Whittons Flooring.

I don’t usually leave reviews but I had to share my experience on this one. Neil and the team (Alan and CJ) were amazing from start to finish. They couldn’t do more for you. It’s very apparent that they really care about their customer, quality of materials and their service. Alan the fitter, was super informative about how to take care of the carpets with spills or accidents and providing generally helpful tips on aftercare.

The staff were super professional throughout and extremely courteous when in the house, particularly with my 5 year old running about.

I think because it’s a family run business that they put in the extra effort and attention to detail. I find that some bigger carpeting retailers don’t give you the same extra touch. Great value for money too! Would 100% use this company again and highly recommend.

24 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great people to Deal With

All staff from the ladies in the warehouse to the chaps was laid our carpet were so kind and professional . The price for the entire job was very reasonable too . We were delighted with the job.

2 de noviembre de 2023
Opinión espontánea

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