easy and effective. this was our first meeting using whypay. Many of the participants were vision impaired and therefore using the phone was much easier than trying zoom or teams. We plan to use it r... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A friend introduced me to why pay few years ago and oh what a blessing you have been. We use your service to gather for prayer. It has being incredible during the lockdown as many people are able to j... Ver más
La empresa ha respondido
The facility has only been used once so far on Thursday 21st January. Access was provided to some 15 people who all managed to reach the program. It was subsequently reported on by half a dozen of... Ver más
La empresa ha respondido
I know a lot of people have moved to WiFi based video conferencing during the pandemic and I'm one of them! However our village had an internet outage that lasted for 3 days. During the middle day the... Ver más
Información sobre la empresa
Escrito por la empresa
Make genuinely free telephone conference calls in the UK using your bundled minutes. Calls to WHYPAY? are included in your available minutes under Ofcom regulations. WHYPAY? offers lots of free features, but if you need more, we have you covered with our Plus and Pro plans for just £4 and £8 per month (plus VAT) respectively.
Información de contacto
3rd Floor, Hanover House, 30-32 Charlotte Street, M1 4FD, Manchester, Reino Unido
- 033 3443 3366
- helpdesk@whypay.net
- whypay.net
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent
Just started using tge App but so far is very good without interference
22 de octubre de 2020
Respuesta de WHYPAY?
Very many thanks Kevin - greatly appreciated :-)
Really easy to use conference call
Really easy to use conference call. Worked very well and line very clear. Thank you!
22 de octubre de 2020
Respuesta de WHYPAY?
You are most welcome. Thank you so much for taking the trouble to review the service here on Trustpilot. It's greatly appreciated. :-)
Respuesta de WHYPAY?
Thank you ever so much Jeremy. Greatly appreciated :-)
Respuesta de WHYPAY?
Thank you ever so much Dee. Greatly appreciated :-)
A Valuable & Worthwhile Resource
This is an excellent service through which elderly church members who don’t own a computer can keep in touch on Sunday mornings. I have already used it twice and intend to use it every Sunday during the next few weeks/months.
It’s completely free! It’s also hastle free, computer free and easy to use. I gladly and highly recommend WhyPay.
13 de octubre de 2020
Respuesta de WHYPAY?
Thank you ever so much Gwenda - we really appreciate your feedback and five stars and we're very happy to be able to support your services. Have a lovely day.
The service is expensive for an hour…
The service is expensive for an hour usage, the charges was £26, when I thought that this was a free service.
13 de octubre de 2020
Respuesta de WHYPAY?
We're really sorry to read this Andrea.
If you have been charged by your phone company, please contact us and we will investigate for you. We have heard of a recent case of a major UK landline provider charging completely erroneously for a call to our service (and then apologising for the "glitch" to our customer).
Under Ofcom regulations, calls to our 03 number MUST be included in any bundled minutes you have available in your contract (from landline or mobile) or charged at standard rate - the same as calls to 01 or 02 numbers - if you don't have network bundled minutes.
You can reach us at helpdesk@whypay.net, by telephone on 033 3443 3366 or via live chat from 9am - 5pm, Mon - Fri.
A friend introduced me to why pay few…
A friend introduced me to why pay few years ago and oh what a blessing you have been. We use your service to gather for prayer. It has being incredible during the lockdown as many people are able to join us in prayer. Many have been comforted, build up, and connected through your free service. God bless your service and enlarge you above and beyond your expectations. My only issue is the beep when people join later, if there is any advise but other than that, you are doing fantastic job.
10 de octubre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thank you ever so much! Your very kind words and five stars are greatly appreciated :-) We really are very pleased to hear that the service has been useful to you during lockdown.
(By the way, the beeps, which most find useful if small numbers are joining the call, can be turned off in our Plus and Pro plans.)
An extraordinarily simple
An extraordinarily simple, effective and reliable technological service that even an aged technophobe can manage. Thank you.
9 de octubre de 2020
Respuesta de WHYPAY?
Thank you so much Alison. Hugely appreciated by us all and a lovely review to finish the week! Have a super weekend and many thanks again :-)
Easy to use
Easy, cost effective and excellent experience.
Strongly recommend WhyPay.
6 de octubre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Very many thanks Sheila . We really appreciate you taking time to review the service. Thank you so much for your five stars :-)
This is an excellent service
This is an excellent service - saves us a fortune and works every time!
30 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thank you very much Dr Stewart. We're very pleased to receive your five stars and kind words :-) Have a lovely afternoon.
The best free conference call platform
Been using WHYPAY for a good few years now. Such a great product. Never had an issue with them at all and the functionality even on the free version provides great value :)
30 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thank you ever so much Alex - your feedback and five stars are greatly appreciated!
Respuesta de WHYPAY?
Thank you so much Fara - that's greatly appreciated :-)
easy and effective
easy and effective. this was our first meeting using whypay. Many of the participants were vision impaired and therefore using the phone was much easier than trying zoom or teams. We plan to use it regularly during these difficult times as the VI don't have to travel and don't have to worry about social distancing!
25 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thank you ever so much Mike - we're so glad to be of assistance and really value your feedback and five stars.
We're currently working on ways to improve the dial-in process for people with visual impairments, but if you haven't already found the information on our quick dial links, this may be of help for now. If your callers are using smartphones, they will be able to join the conference call from a single tap (or perhaps add the full quick dial link to a phone contact and even use Siri or a similar voice assistant to join the call simply by saying "WHYPAY" or whatever voice command they choose).
More information here: https://helpdesk.whypay.net/en/articles/2471228-is-there-an-easy-way-to-store-my-conference-details
A very useful and functional…
A very useful and functional alternative to video conferencing, which suits us due to the fact that a significant proportion of our group is not comfortable with new audio-visual technology. The system is very easy to use, and the voice quality very good.
23 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thank you so much Martin - with so many of us remote working for the foreseeable future, your review is very helpful for those unfamiliar with the service (and greatly appreciated!). Very many thanks :-)
Good quality connection and easy to do
Good quality connection and easy to do. Although it helps if all participants have email to send the dial in codes.
22 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Very many thanks Janice. Your point about sharing the dial in details is interesting. We could add fields to capture a mobile number for your participants to share the details via text message, but there may be additional privacy concerns about providing your guests' mobile numbers to do so.
Respuesta de WHYPAY?
Thank you Edmund - your feedback is greatly appreciated, as are your five stars :-)
Good quality
Good quality, easy to use and terrific value for money. Thanks!
21 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thank you so much Joanna - hugely appreciated by the whole team. Have a lovely afternoon :-)
Worked brilliantly
Worked brilliantly! Will use again and again
16 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thank you ever so much Felix - hugely appreciated :-)
Respuesta de WHYPAY?
Thanks John. Greatly appreciated :-)
Yes as a newcomer to the system it has…
Yes as a newcomer to the system it has worked exceptionally well. Thank you. We only use it once a week and it fits the purpose.
16 de septiembre de 2020
Opinión espontánea
Respuesta de WHYPAY?
Thanks Kathleen - your review and five stars are greatly appreciated. Have a lovely week :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.