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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beautiful wig, exceptional quality. Arrived quickly and packaged so well. The fibres are so soft and natural looking. The price is incredible for what you get. Communication from the company is brilli... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Wig arrived matted and in poor condition yes it was a closing down sale but I wouldn’t have given someone a wig in this condition for free let alone charge them and because the company is now defunct... Ver más

Valorada con 5 estrellas sobre 5

I ordered my wig from wigs by Frankie after seeing them advertised and I was instantly drawn to the all the diverse styles. I am so pleased with my wig it doesn’t feel synthetic at all and is great qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I buy quite a lot of wigs due to hair loss and I can honestly say the posh spice ash blonde wig is by far the best I’ve purchased the hair is lovely and soft and not too thick and the colour is stunni... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pelucas
  2. también en la categoría
  3. Tienda de productos capilares

Escrito por la empresa

We're a Southampton based wig company, priding ourselves on being affordable whilst also offering high-quality, gorgeous synthetic wigs and human hair wigs. Our customers are at the heart of our business and we just love knowing that our wigs have got you looking and feeling FABULOUS.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(23)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Wig arrived matted

Wig arrived matted and in poor condition yes it was a closing down sale but I wouldn’t have given someone a wig in this condition for free let alone charge them and because the company is now defunct I can’t return it so in the bin she goes!

6 de junio de 2025
Valorada con 1 estrellas sobre 5

Awful

I can't believe the state of this wig it was nothing like the photo's it was shorter and hardly any curls I'm totally gutted as i can not wear this wig it's dreadful so i have wasted over sixty pounds for nothing because i just binned the wig.

18 de febrero de 2025
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Hi Maria,

We’re really sorry to hear that you weren’t happy with your wig. Customer satisfaction is at the heart of what we do, and we always aim to provide the best experience possible. It’s unfortunate that we didn’t have the chance to assist you before you left this review, as we would have loved the opportunity to find a solution for you.

Even though the wig has already been discarded, we’d still love to discuss this with you and see how we can make things right. Please feel free to reach out to us at hello@wigsbyfrankie.com

Best,
Wigs By Frankie

Valorada con 5 estrellas sobre 5

Amazing quality amazing customer service

This is my 4th human hair wig ordered from wigs by Frankie excellent quality amazing customer service if you have any questions or queries they get back to you pretty quick i would highly recommend any one who is After top quality wigs at affordable prices to get them from wigs by frankie

6 de diciembre de 2024
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Hey Johnny!

Thank you for such a lovely review! And for being such a loyal customer! Sending all the love! X

Valorada con 5 estrellas sobre 5

In love ❤️

Recieved my first order and it won't be my last amazing quality and love my wig so much it gives me bags of confidence when I wear it... Thank you Frankie x

17 de octubre de 2024
Opinión espontánea
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Thank you so much for supporting our brand! And so glad its given you bags of confidence! X

Valorada con 5 estrellas sobre 5

Bought a wig due to extreme hair loss…

Bought a wig due to extreme hair loss from gastric surgery....Great product.... quick delivery......friendly company....looks amazing... will definitely order another..

18 de octubre de 2024
Opinión espontánea
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Thank you Sandra! :) so glad you love our brand

Valorada con 5 estrellas sobre 5

This purchase has changed my life

This purchase has changed my life. The service was fantastic. My wig was made in the size i needed(i have a small head)so no need to cut and sew to make it fit. The unit itself is top quality and feels beautiful. I will definately order more. Thanks frankue for giving a bald woman back her vava voom 👌🥰😊

27 de septiembre de 2024
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Hey Yvonne,

Thank you so much for this stunning review! I am so happy you love it and gave you back your vava voom! - frankie x

Valorada con 5 estrellas sobre 5

I buy quite a lot of wigs due to hair…

I buy quite a lot of wigs due to hair loss and I can honestly say the posh spice ash blonde wig is by far the best I’ve purchased the hair is lovely and soft and not too thick and the colour is stunning! Will definitely be purchasing more in the future.

30 de septiembre de 2024
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Hey Nicola!

Thank you for such a gorgeous review! We are really happy you love your wig and it means alot

Best wishes
Frankie

Valorada con 5 estrellas sobre 5

Beautiful quality hair.

I ordered my wig from wigs by Frankie after seeing them advertised and I was instantly drawn to the all the diverse styles. I am so pleased with my wig it doesn’t feel synthetic at all and is great quality. It is so easy to put on and the lace blends in effortlessly opposed to other wigs I have tried from other brands. My hair is damaged from years of tape extensions but thanks to wigs by Frankie I can now feel confident and beautiful again. I cannot wait to put another order in and build my collection ! Xxx

5 de octubre de 2024
Opinión espontánea
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Thank you for such a gorgeous review! Xx

Valorada con 5 estrellas sobre 5

Amazing quality

Amazing quality ! , fast shipping , lots of choice and have ordered many times .

So helpful and versatile as a business , everything you would expect and more !!

27 de septiembre de 2024
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Thank you so much! Means alot getting such a lovely reviews! :)

Valorada con 1 estrellas sobre 5

The wig looks false too big not natural…

The wig looks false too big not natural does not look like it does in the videos or pictures I won't be paying for this ,! I want a return or I will put bad reviews

27 de septiembre de 2024
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Hi Jane

We are sorry to hear this! We have already have spoken to you regarding your return prior to your review and getting your order back to us. Thank you for your feedback

Valorada con 5 estrellas sobre 5

Beautiful wig

Beautiful wig, exceptional quality. Arrived quickly and packaged so well. The fibres are so soft and natural looking. The price is incredible for what you get. Communication from the company is brilliant. Discount code helped with the price and flexible options to pay. Highly recommend. As a cancer patient who has lost all their hair this wig has made me feel better about my self image and looks so realistic on.

25 de septiembre de 2024
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Thank you sarah for such a lovely review! We are happy you love your wig! Sending all the love x - wigs by frankie

Valorada con 5 estrellas sobre 5

Dispatched quickly

Dispatched quickly. Arrived in black pouch. Hair quality beautiful.

12 de agosto de 2024
Logotipo de Wigs By Frankie

Respuesta de Wigs By Frankie

Thank you so much karen! - frankie x

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