Wilderness did a fantastic job of guiding us through a spectacular safari in Southern Africa. From the start at Toka Leya in Zambia where we had two highly qualified guides to introduce us to the Zam... Ver más
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Consulta las opiniones de los clientes
I wanted to the Wilderness team for helping us plan and go on this amazing trip. We couldn’t have asked for anything more! From our tours of Cape Town to our end at Victoria Falls it was amaz... Ver más
Amazing experience with Wilderness in Botswana and Zimbabwe. Totally recommend it. The camps, Little Vumbura and Little DumaTau, and our guides Onx and Ron were remarkable, we had one of our best holi... Ver más
La empresa ha respondido
Highly professional, passionate, organized group. We did three countries in 2 weeks and everyone was flawless. They helped us book the camps, organize the transfers and everything in between. I was al... Ver más
Información sobre la empresa
Escrito por la empresa
As a world leading conservation and hospitality company, we are the proud custodians of our planet's most significant wild places, each chosen to be part of our Collection for a specific purpose and all linked to protecting the land and life that exists there. Our destinations are vast, remote and untamed, and represent true wilderness. With access to over 6 million acres of private land, we offer intimate wildlife encounters and experiences that will leave you changed forever #WeAreWilderness
Información de contacto
Estados Unidos
- wildernessdestinations.com
4,9
Excelente
112 opiniones
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Magical
Fast, efficient and with a magical illustration of our upcoming itinerary.
31 de enero de 2023
Respuesta de Wilderness
Thanks for your review Jacques! We’re really glad to hear you feel you’ve been well looked after. It’s a great trip you’ve got lined up there…time to start looking forward to it!
The Wilderness Team
Davison Camp Review
The service received from initial enquiry to the safari itself was exceptional. It was friendly, helpful and efficient. A superb level of communication and I especially liked the 'checking in' emails/communications along the way to ensure we did not have any questions/queries.
Highly recommend this company.
5 de enero de 2023
Respuesta de Wilderness
Dear Tracey,
Thank you for taking the time to write this review. We’re thrilled to hear that you had an exceptional experience on safari. It’s also great to hear that you felt the pre-trip communication was helpful in ensuring all your questions were answered and you were fully prepared.
We hope to be able to take you on another safari soon!
The Wilderness Team
Our trip to Botswana, Cape Town and Rwanda
Our trip to Botswana, Cape Town, and Rwanda
Oct. 30 to November 18, 2022
Summary
Our 20 day trip from the USA to Africa included six days in Botswana at Vumbura Plains Camp, operated by Wilderness Destinations and Zarafa Camp, operated by Great Plains. In Cape Town, we stayed four days at Coventry Bantry Bay and in Rwanda, we stayed two days at Serena Kigali, and three days at Bisate Lodge, operated by Wilderness Destinations. Every place where we stayed provided us with beautiful accommodations and impactful experiences.
The entire trip was meticulously organized by our contact in London, James Shortt, who, throughout the lengthy planning, was very accessible and always provided detailed answers to my questions. He was very, very helpful. We highly recommend James as a contact for any Africa trip.
The itinerary itself, along with supporting material, was thorough, succinct, and answered any questions we may have had. Every detail was included in the itinerary. A representative from Wilderness met and either escorted us or drove us to our next destination. We never had to worry about how to maneuver the airport or how to get to the sights we wanted to see. The representatives were always prompt, helpful and pleasant.
Each camp in Botswana and Rwanda was amazing. Not only were they beautiful and luxurious, but you felt as if they blended into the local landscape harmoniously, The hotels were also very elegant with amenities and restaurants that exceeded our expectations.
You can be very assured that all the staff, guides, drivers, etc., you encounter an your trip are extremely knowledgeable, professional and accommodating.
Our trip was an experience that has provided us with memories that are priceless. I would most definitely recommend James Shortt and Wilderness Destinations for anyone considering a trip to Africa. You will be pleased.
1 de noviembre de 2022
Respuesta de Wilderness
Dear Patricia,
Thank you very much for taking the time to tell us about your recent safari - we really appreciate it. It’s great to hear that James thoroughly understood what you wanted from your trip and that his meticulous planning and expert knowledge meant everything went to plan while you were there.
As you are already in the process of planning your next trip with Wilderness, we are so glad you've chosen to travel with us again. We can't wait to hear how Namibia compares as a destination.
The Wilderness Team
Namibian safari with Wilderness
Malcolm from Wilderness was very quick, knowledgable and professional. We told him what we would like to do in Namibia and he put together a fabulous itinerary for us to review with suggestions for accommodation and recommended times to be spent in each location. This was all completed and confirmed within a couple of days. Excellent service!
9 de enero de 2023
Respuesta de Wilderness
Hi There,
We’re glad to hear that you found dealing with Malcolm such a great experience and that your safari was designed and booked in just a couple of days. We pride ourselves on the knowledge and responsiveness of our travel experts, so it is great to hear you felt you received ‘excellent service’ in this respect.
Safe travels and have a wonderful time!
The Wilderness Team
Anneli is the best
Just wanted to take a minute and share some kind words about Anneli. I filled out an interest form on the Wilderness website inquiring about planning a trip for my wife and I to Southern Africa for April-May. Anneli contacted me within 24 hours and scheduled a call to gauge our interests and get the ball rolling on scheduling an itinerary that fit our interests. From start to finish with planning our trip she was extremely responsive and helpful. She took a genuine interest in what we wanted to do and see. She is extremely knowledgeable about the Wilderness camps, the different areas in Africa, and the places to visit during the time we wanted to travel. She crafted several itineraries for us and was always happy to make changes for us as we saw fit.
At the same time, we were talking with a planner from &beyond, but it was a no brainer for us to go with Wilderness because of her attentiveness, knowledge, and customer service. She went out of her way to carefully craft a trip just the way we wanted and offered infinite advice about timing, location, and which camp to choose.
We’ve paid our deposit and are fully booked to stay at all Wilderness camps (other than a hotel at Victoria falls) during our stays in Namibia, Botswana, and Victoria Falls and it’s all thanks to her.
In a world where all people do is complain and write negative reviews, I wanted to take a minute to make you aware of how excellent she was and how excited we are to have Wilderness host us on a trip we know will be one to remember. She really blew &beyond out of the water and we couldn’t be more excited for our trip in April.
1 de diciembre de 2022
Respuesta de Wilderness
Dear Zach,
Thank you for taking the time to write this review for us - it is very much appreciated. It's great to hear that you felt Anneli really understood what you were looking for in a trip and that her expert knowledge could give you several itineraries to choose from. We are very proud of our team's responsiveness to queries and safari experience, so it's great to hear that you have appreciated these aspects in particular!
We hope that your actual safari in April is just as enjoyable as the planning process and further exceeds your expectations.
The Wilderness team
Highly professional agency
Wilderness Safaris is highly professional in terms of consulting, presenting the journey (online tool with video and music), communication, invoicing.
1 de diciembre de 2022
Respuesta de Wilderness
Dear Tina,
Thank you very much for taking the time to write this very kind review and for choosing to travel with Wilderness Safaris.
It's great to hear that you have had a pleasant planning experience and have enjoyed working with our team to put together your perfect safari adventure. We hope that your trip is just as enjoyable and we’d love to hear how it all goes on your return.
Kindest regards,
The Wilderness Team
Respuesta de Wilderness
Dear Clemence,
Thank you very much for your review – we really appreciate it!
It's great to hear that you have had a positive planning experience and enjoyed working with the team. We hope your trip lives up to your expectations and look forward to hearing all about it!
Safe travels,
The Wilderness Team
Well the first hotel in Kigali was okay…
Well the first hotel in Kigali was okay except we didn’t realise the cheaper rooms were very small. ( but booked by Chris)
Bishops House had only one guest staying so we were the only ones when he left. But excellent place and service.
The driver was excellent.
Overall an amazing trip but we felt it would have been even better seeing Gorillas in uganda as there is more there.
16 de noviembre de 2022
Respuesta de Wilderness
Dear Grace,
Thank you very much for taking the time to tell us about your recent safari trip - we really appreciate it!
We are sorry to hear about the small room size at your first hotel. We are pleased that you enjoyed your stay at Bishops House and that everything went according to plan. We hope it was a wonderful and memorable adventure.
If you are even interested in a return trip, please don’t hesitate to contact us again – and until then, we wish you all the best.
Kindest regards,
The Wilderness Team
Amazing experience! High recommend!
Amazing experience! A first-class operation across all levels. Helpful, friendly staff and luxury accommodations. Tobu Tree allowed us to get close to the staff and learn about their lives. Qworke was nicer but there is less time with the staff. Both were special. It is a once-in-a-lifetime trip that I would gladly take again!
5 de noviembre de 2022
Respuesta de Wilderness
Dear Laurie,
Thank you very much for taking the time to write this very kind review, we really appreciate it!
We are thrilled to hear you had a wonderful experience with Wilderness and felt taken care of every step of the way. Your trip sounds fantastic, and it certainly seems that you have been bitten by the safari bug!
We do hope we can take you back again one day and show you even more! Enjoy all the lovely memories you made!
Kindest regards,
The Wilderness Safaris Team
Your people in London were helpful in…
Your people in London were helpful in creating a good agenda.
We do think that the total price is very high. Price went up too much lately.
19 de octubre de 2022
Respuesta de Wilderness
Dear Meir,
We are glad that you’ve found dealing with our travel designers in London worthwhile, they’re an experienced team!
Prices are always difficult to get right. We put a lot of thought to value each year, making sure we sense check our rates across the industry as a whole and focus on offering the best experience for our clients. Protecting our destinations - the habitats and ecosystems we manage - is a wonderful challenge. We put a significant amount of our earnings back into the areas we protect, into the land we manage and the animals that live in and migrate through our regions. We support so many communities through what we do as a company.
We look forward to hosting you and showing you how it all fits together. Every year we do our best to improve our products and service.
Kindest regards,
The Wilderness Safaris Team
excellent customer service
Commitment to customer service. knowledgable guides.
particularly enjoyed Potato Bush.
29 de octubre de 2022
Respuesta de Wilderness
Dear Helen,
Thank you so much for your very kind words and for taking the time to write this very helpful review of your recent safari trip with us. We are very pleased to hear you were happy with our services and that you had a wonderful time.
We look forward to taking you back to explore more of Africa in the future.
Kindest regards,
The Wilderness Team
The perfect Safari
Our trip was absolutely amazing and fantastic, we couldn’t have been happier. Everything ran very smoothly and the experiences were wonderful!
10 de noviembre de 2022
Respuesta de Wilderness
Dear Peter,
Thank you so much for taking the time to write this lovely review for us!
It is fantastic to hear that everything went according to plan while you were away and that you had a fantastic trip!
We hope we can help you plan a return trip to explore more of Africa in the future.
Kindest regards,
The Wilderness Team
Great Operation
This is our third experience with Wilderness Safaris, and they exceed our expectations every time. Our contact took the time to listen to the kind of experience we want to have, and I have great confidence that that is what we’re going to have. The company is also focused on quality and safety, which feels good. Planning this trip was easy and pleasant from start to finish!
1 de septiembre de 2022
Respuesta de Wilderness
Dear Andrea,
Thank you so much for choosing to travel with Wilderness again and for taking the time to write this lovely review.
We are delighted to hear that you were so happy with our services, and that Malcolm was able to help plan your next adventure.
Safe travels and have a wonderful time!
Kindest regards,
The Wilderness Team
So far we have been organizing together…
So far we have been organizing together with James from Wiilderness, our upcoming Safari tour coming September 2023.
The way James thought of every detail, make proposals etc, is just superb.
We did several safaris at a Wilderness lodge in the years before Covid, they were all 👍👌👍
13 de septiembre de 2022
Respuesta de Wilderness
Dear Cornelia,
Thanks you very much for taking the time to tell is about your recent booking experience with Wilderness.
It is great to hear you had a pleasant planning experience and enjoyed working with James to put together your safari trip. Although your trip is a little while away, we hope that you have a wonderful time, and it lives up to your expectations.
We hope to hear all about it on your return!
Kind regards,
The Wilderness Safaris Team.
Respuesta de Wilderness
Dear Francois,
Thank you very much for your review – we really appreciate it!
It's great to hear that you have had a positive planning experience and enjoyed working with the team.
We hope your trip lives up to your expectations and look forward to hearing all about it!
Safe travels,
The Wilderness Team
Safari to Botswana
I found Wilderness Safari by searching for "best safari operators". I left a message on their website and was contacted by Angela who was truly a safari expert. The camp in Botswana that I initially asked about turned out to be far more expensive than we had budgeted. Angela asked all the right questions and we ended up, within budget, with an itinerary that included visits to Cape Town, Okavango Delta and Victoria Falls.
Communication has been easy and the Wilderness Safari trip documentation is very comprehensive. We could not be happier with our booking experience, itinerary and recommended accommodations.
25 de octubre de 2022
Respuesta de Wilderness
Dear Jay,
Thank you very much for taking the time to write this very helpful review of your booking experience with Wilderness.
We are thrilled to hear you had a pleasant planning experience and enjoyed working with Angela to put together your perfect safari adventure. We are very proud of our team's expert knowledge and our responsiveness to queries, so it's great to hear that you have appreciated these aspects in particular!
Although your trip is still a little while away, we hope that your actual safari is just as enjoyable as the planning process and further exceeds your expectations. We can't wait to hear all about it!
Kindest regards,
The Wilderness Team
Everything was more then exellent
Everything was exellent - frpm the help Anneli gave me as well as Marion, the full itenerary package with all the info I could ask for. Quick replys when I had a question or wanted to change something. Exellent hotel choise (the Kataza House in Rwanda) and amazing staff, cook, service!
Only one mistake and that was the hotel Heaven who- in spite of a personal call the day before arrival still mixed up our arrival time. But thanks to Thousand Hills, our driver Sherif, showed up quickest possible and performed outstanding all week thru!
15 de octubre de 2022
Respuesta de Wilderness
Dear Leni,
Thank you so much for taking the time to write this review of your recent trip with us, it is very much appreciated.
We are pleased you had a pleasant planning experience. We are very proud of our team's expert knowledge and responsiveness to queries. We are sorry to hear about the mix-up with your arrival time. We are glad that overall, you had a wonderful trip and hope we can take you back to explore more of Africa in the future, but in the meantime, we wish you all the best.
Kindest regards,
The Wilderness Team
Dream vacation crafted thoughtfully & professionally
Everyone at Wilderness Safaris is extremely thoughtful, personable, and detail oriented. They took into account our budget and the experience we were looking for, and tailored it to our family. They provided flexible options, offered examples of personal experiences, and communicated promptly with all the details necessary for us to decide on booking our dream vacation. We highly recommend Wilderness Safaris!
2 de septiembre de 2022
Respuesta de Wilderness
Dear Christina,
Thank you so much for taking the time to write this review about your experience booking a holiday with Wilderness Safaris.
It is great to hear that you have enjoyed working with the team to create your perfect safari and that you feel you have been well looked-after. We hope your actual safari is just as good and lives up to all your expectations - we can't wait to hear all about it!
Safe travels,
The Wilderness Team
Our vacation with Wilderness Safaris in Namibia
Our vacation with Wilderness Safaris was exceptional. We loved every minute of it and are looking forward to book with them again! From the transportation, the food, hotels to game drives and guides we could not have had a better vacation.
20 de septiembre de 2022
Respuesta de Wilderness
Dear Vivian,
Thank you so much for your very kind words and for taking the time to write this very helpful review of your recent safari trip with us.
We are delighted to hear that everything went according to plan and that you had a wonderful time. It certainly seems that you have been bitten by the safari bug!
We look forward to taking you back to explore more of Africa in the future.
Kindest regards,
The Wilderness Team
Respuesta de Wilderness
Dear Diana,
Thank you very much for taking the time to write this positive review for us. It is great to hear you had a pleasant planning experience and enjoyed working with Angela to put together your safari trip.
We hope your trip lives up to your expectations and look forward to hearing all about it!
Safe travels,
The Wilderness Team
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