Bonus didn’t trigger, wrote chat, they added spins manually.
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Consulta las opiniones de los clientes
Joined after friend's suggestion, we played while watching football
Withdrawal tab on work laptop went wrong first: old bank transfer method stayed visible on the account page, then went missing on the final cashier screen. Casino page made the delay hard to follow on... Ver más
claimed at nine in the evening, wagering deadline set for midnight the same night, which means three hours to turn over £700 of stakes on a £20 bonus 🤷 obviously that did not happen. what i object to... Ver más
Información sobre la empresa
Escrito por la empresa
Top Deal 🎯 Boosted welcome bonus
Información de contacto
Reino Unido
- wildflowerreading.click
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the upload page on the phone caps files…
the upload page on the phone caps files at 5mb and my passport photo is 6mb... no way to shrink it in the app, so KYC took 2 goes and a laptop before the cashout would move.
after work
after work, and then Contact form Thu 9:43: message centre marked resolved after 3 minutes while the spins stayed missing. Casino page left the pending tag visible while the cashier still said manual check.
My experience was fine at first
My experience was fine at first. Then each response asked me to wait again, and the rest of the session turned into a hassle.
Live table stake £86
Live table stake £86: favourites vanished at Fri 14:19 and the filter reset in the lobby. Casino page made the account problem feel like a wasted break after the deposit was taken.
i only noticed Free spins on Starburst…
i only noticed Free spins on Starburst because Big Bass Bonanza moved wagering by 5% with Revolut after the promo implied more. Email update hid the next step at the payment step.
I asked about a 80 withdrawal after…
I asked about a 80 withdrawal after four days. The response was about deposit limits, not withdrawals, and the payment section still shows the same old cancelled label. The records continued to show the problem as unresolved.
I switched from phone to laptop after a…
I switched from phone to laptop after a game froze. The lobby remembered the game, but the balance took another few minutes to catch up.
The account page gave me nothing clearer.
The account page gave me nothing clearer.
Monday night I took a small bonus
Monday night I took a small bonus, then found the withdrawal limit in a separate promo page
Same offer, different rule
That sort of thing makes the whole bonus section feel like a trap
After login
After login, ID upload worked on desktop, failed twice on mobile casino what a mess
Tuesday evening I noticed recently…
Tuesday evening I noticed recently played forgot the slot after login. I checked again later and the page still showed the same thing.
Visa cashout screen started failing…
Visa cashout screen started failing when the withdrawal jumped back into the casino balance with case #52476 without a failed reason. Bonus screen stayed blank before I closed the tab.:(
I spotted it after Login loop on…
I spotted it after Login loop on cracked Samsung because fullscreen closed with Revolut and reset the stake before the next spin. Email update made the cashier wait messy to read on ticket #91270. 😐
Promo page for £380 showed the first…
Promo page for £380 showed the first problem: real funds and bonus funds blended together on library Wi-Fi on the slot screen. Cashier screen made the cashier wait harder to trust after I checked contact form.
Using my old iPhone SE before bed
Using my old iPhone SE before bed, the balance updated five minutes late. No error notice, a dead button
The site looked normal until three…
The site looked normal until three different documents were rejected without explanation
Recently played list showed the first…
Recently played list showed the first problem: stake jumped from £1 to £5 with case #54242 after refresh. KYC status made one payment page feel like a wasted break without a useful note.
Support was polite
Support was polite, I will give them that. Still, the answer to my withdrawal question was a copied FAQ paragraph about bonus wagering
checked twice
checked twice, Autoplay on Big Bass Bonanza: stake went from £1 to £5 with Neteller after refresh. Profile page clashed with the chat answer before I closed the tab.
Browser issue overnight.
Mobile cashier Tue 21:22
Mobile cashier Tue 21:22: mobile casino bounced to the lobby after a £63 test after one spin. Profile page contradicted the email after 13 minutes Support still gave no clear account update.
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