Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Is it possible to give this casino a ZERO star?! This is along with every other casino in the world the worst casino ever to exist possible! NO casino pays their players the only time any casino pays... Ver más

Valorada con 1 estrellas sobre 5

Absolute joke of a company. Been a customer for over 20 years and all of a sudden I'm unable.to access the account - zero explanation from WH. The help and support which is supposed to be 24 hours is... Ver más

Valorada con 1 estrellas sobre 5

GIVE THIS LOT A MISS! THEY OFFER THESE SO CALLED PROMOTIONS WHICH ARE A JOKE. EITHER PAYOUT PENNIES OR NOTHING. SEE A WHILE AGO THEY STOPPED GUARANTEED ODDS!! WHAT IVE DISCOVERED IS SEVERAL ONLI... Ver más

Valorada con 1 estrellas sobre 5

William Hill are a disgrace! Upon a minor withdrawal, I was requested by them to provide every possible piece of documentation only a few months into me being their customer. Which I duly did. Follo... Ver más

1,1

Muy malo

TrustScore: 1 sobre 5

452 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,1

Todas las opiniones

(452)

42 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Absolute con artists

Absolute con artists. I updated my account with new bank details. The old one I used isn't valid or active. I try to cash out and only option is the expired card. Live chat is useless. I'm instructing abas and getting a solistor involved. See you lot at court

19 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

My account has been under review for 13…

My account has been under review for 13 months, and still no issue has been resolved.
When I contact live chat, they say they cannot do anything and that the relevant team will contact me — but I have no idea when, even after 13 months.
I have sent hundreds of emails.
I am always told the same thing: that my account is under review.
And even then, I only get a reply after sending three emails; otherwise, it seems they have no concern or interest in my problem.

6 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOUD AVOUD !!! COWBOYS ! Will USE EVERY EXCUSE PISSIBLE TO WITHOLD YOUR WINNINGS

If I could mark 0 stars I would . Absolutely abysmal service. So had £129 in my William hill account which I had one in 1 win. When I tried to withdraw the money I was declined and the reason being was that the bank card that I had used to make deposit had expired. I also had Apple Pay & another card linked to my account. Every time I tried to withdraw to any of these other dates again declined , I did eventually manage to draw bits and bobs of it out using separate withdrawals of £5 . The customer service chat is terrible and make it extremely difficult to actually chat to a human & then when you do finally get through to a human youre looking at up to an hour between messsge replies coming back and they just repeat what you have already been told. There is no option to physically speak a person on the phone . I’ve now been trying to withdraw my money for over 4 weeks and hours & hours of chat & at time of writing this I still haven’t got all of my money. I have sent multiple copies of my bank card , proof of address, contacted my own bank . The list is endless . I genuinely do not know how William Hill is still functioning as a business as it has become very clear that it is run by fraudsters .my issue was only surrounding a small amount of money fortunately but I’m sure there others having the same issues involving larger sums of money .

15 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid.

Having lost my debit card.i registered my new one and deposited £20.happy to accept my money no questions asked..totally different when you then try and withdraw money..very unhelpful ppl on live chat.a pathetic response to my email complaint.they want me to send in copies of household bills,photo of driving licence or passport.but as said previosy no questions asked taking money.al lother online sites there was no problem what so ever.changing card details.william hill are obstructive.confusing,impolite and most definitely devoid of customer service.actualy feels like theft.avoid this company.

7 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worse ever site going stay away somone…

Worse ever site going stay away somone needs to take this site to court how bad it is very poor withdraws and very poor wining spins mainly dead spins u need to put thousands in to withdraw a little amount this site def needs closing down for good I would of taken it to court but I cant afford to so hopefully somone else will stay away very very bad site if I cud I would gave it 0 stars infact I would gave it minus 10 stars thats how bad this site is stay away from it very little bonuses also wen u do its rubbish I was on dog house multihold rubbish site ever

11 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The most horrible costumer service at…

The most horrible costumer service at all. I never ever had bad experience with the gambling customer service before but today the guy from the WH pushed it over the limit. It wasn’t bad, it was more than horrible. He asked questions but cannot wait till I giving the answers. His response was ugly and rude… I just asked some questions about my account as I had a glitch in the app but he just doesn’t want to help so He simply closed the chat. I guess the Bet365 will be happy as they will getting a new customer now.

10 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This site has become very poor

This site has become very poor online , no free spins unless you stake , always x on bonus drop. I have never won anything, not lost much either, maybe thats why they are stopping these freebies. It makes you wonder, what else is fixed here !

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Use to be ok don't west your money.

Use to be ok. I got an offer play 30 and get 60 spins. I played and got my free spins. I still had about 28. Then won on the free spins but nothing was added. Got pics off the money going In and and the wins. But nothing added it was just 28 still I should have had 50. The only good think is fast withdrawal. As I withdrawal what I add and it went in right away. But I still lost really i will keep

4 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is a joke

Customer service is a joke. Attempted to open a selection in the App, which took me to somewhere else.
Contacted customer support, who said log out and back in (turn it off and on again).
Wanted screen shots, but then cancelled the conversation as they had no clue.
Do they employ idiots to waste your time, so you then just give in.
Spent over an hour in chat, achieving nothing.
Passed from pillar to post, each one having no idea what to do or say. Is it a scripted reply, and if it doesn't fall within the script, they have no idea.

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

One star rating because u can't give…

One star rating because u can't give zero .
Total rip off on golf bet .
Staff couldn't explain it
Rang help line which is charged at premium rates .so cost me about 15 quid to complain .
Do not use william hill total rip off

5 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

in my local shop,mill hill…

in my local shop,mill hill blackburn..3/4 yrs ago..some guy was on a roll..he won 5k or so on a horse bet..did 2 2.5k canadians..won 19k..the manageress said if he carries on we will have to bar him..the toilets are an absolute disgrace..and to cap this off..they are allowing a guy arrested for nonciness in.

15 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

So far my experience with WilliamHill…

So far my experience with WilliamHill is terrible.. i never see any other betting sites this dogy. I borrow money from a friend to play so i win good amount of money. Then they ask me to verify my acc after more than a 1 month 20 different pictures of me with my passport, over 8 bank statements , bank statement from my friend the one i borrowed the money. I keep receiving exact same email saying to send them the documents for verification. I submitted those documents already 15 times i have proof of it! I finally received email saying that they NOT gonna pay me the money i win because i borrowed the money im playing with. And if this is not robbery i don’t know what else could be. Please try to avoid at any cost

3 de agosto de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más