The worst shipping company you can deal…
The worst shipping company you can deal with
We paid in advance expecting a professional service — what we got was the complete opposite. They didn’t even ship the items until a full week later, and when they finally did, they chose the slowest and most unreliable shipping method imaginable. Our package took 20 days to arrive, which completely disrupted our operations.
Because of their careless delays, our payment gateways got shut down due to unmet delivery expectations and customer complaints — something that could have been avoided if they had simply fulfilled their shipping responsibilities properly and on time.
We tried reaching out multiple times, but communication was poor to nonexistent. This experience didn’t just waste our time; it harmed our business. If you're a business relying on timely delivery, stay far away from this company. They’re not just slow — they’re a liability.
Respuesta de Win Winfulfillment
Hi Ismail,
We’re very sorry to hear about your experience and understand how frustrating delays and communication issues can be for your business. This is not the standard we aim to provide.
We take shipping timelines and customer satisfaction seriously and would like to investigate exactly what happened with your order so we can make things right and prevent similar issues in the future. Please reach out to us directly at +86 180 6921 7729 with your order details so we can assist you promptly.
Thank you for your feedback — it helps us improve our services.