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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very efficient communication from one of the team member called Joanne. Approachable and no pressure when discussing about the products they offer. Highly recommend due to their friendly approach and... Ver más

Valorada con 2 estrellas sobre 5

I’m torn writing this because the pre-sale communication and the actual installation were great. However, the were some issues after-sales service has been nonexistent...My doors were delivered openi... Ver más

Valorada con 5 estrellas sobre 5

Absolutely chuffed with my purchase. Whole process was hassle free, communication was always top notch & at an extremely good price, especially with the quality of the product. Tomasz & Adam fitted... Ver más

Valorada con 5 estrellas sobre 5

I recommend this company. Previously I had used a well known company but these also fit Rehau windows and doors which I like. I had quite a big job for them which involved bricking up a door half way... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de instalación de ventanas
  2. Ventana de aluminio
  3. Tienda de persianas
  4. Tienda de puertas
  5. Proveedor de ventanas de PVC
  6. Proveedor de ventanas

Escrito por la empresa

Windows4you offer an incredible selection of quality uPVC, aluminium & wooden - windows, doors & blinds. We Design, We Supply, We Install. Get FREE Quote! We're based in Newcastle-under-Lyme, we cover the whole of Staffordshire, Cheshire and the surrounding areas. Our small but dedicated team has built a trusted reputation based on our commitment to quality and service. Visit our showroom for expert advice on your project and view the wide range of products we offer. Whether you want to know the difference between double and triple glazing, need advice on security options for a new front door, or can’t decide between vertical blinds or Venetian, we can guide you through every step of the process!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Fantastic job,I am so pleased.

Windows4you are are good company to work with to achieve the style you want , they came to look at my needs and suggested a different way to do what I wanted , instead of a set of small French doors, they suggested a single door with full glass, what a transformation, more light and looks fabulous.
The fitters were courteous, very clean , they put sheets down everywhere, and completed the job with no disruption to my decorating it was all completed with no fuss, they removed everything they'd taken out, it was a fantastic job, I am so pleased. Thank you to all concerned, they are lovely people to work with and a great price too.

12 de marzo de 2024
Opinión espontánea
Logotipo de Windows4you

Respuesta de Windows4you

Thank you so much for your glowing review! We're thrilled to hear that you are so pleased with the transformation of your doors and the overall service provided by Windows4you. It's wonderful to know that our team was able to offer valuable suggestions to achieve the style you desired, and we're delighted that you're enjoying the increased light and the fabulous look of your new door.

We take great pride in our courteous and meticulous fitters who aim to minimize disruption and leave your space clean and tidy. It's fantastic to hear that they exceeded your expectations and completed the job with no fuss.

Your kind words mean a lot to us, and we truly appreciate your feedback and recommendation. If you ever have any more projects in the future, please don't hesitate to reach out. Thank you once again for choosing Windows4you!

Best regards,

Valorada con 5 estrellas sobre 5

Very happy with the service and windows…

Very happy with the service and windows and doors . Guys did it quickly and efficiently, didn’t leave any mess and went extra mile by fixing one of the door handles that wasn’t even as a part of the job. Cheapest we found on the market and definitely recommend!

11 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely stunning service

Absolutely stunning service. First class workmanship, top quality product, clean and professional! I'm over the moon with my front door! I would definitely recommend these to anyone. Thanks again Windows4you, spot on experience.

6 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fantastic local company

A fantastic local company. Everything was quick and efficient - and the installers were professional. The new doors are of a great quality with top-class locks. Highly recommend.

27 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

On time and an excellent price.

A huge problem with my mums window well beyond our skills to repair so we phoned Windows4you. They came the following day and quoted an excellent price. They returned with new parts the following day and completed the repair. An absolutely fantastic service!

1 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacement windows and authentic cottage door

From initial web enquiry through to installation, I have received excellent customer service from the team at Windows4you. The installation was seamless - the installers were very respectful of the property and extremely tidy. Plus they were very efficient with getting my detail across to Certas, and I received my certificate soon after installation.

22 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I do not recommend Windows4you.

I do not recommend Windows4you.

Our windows were installed in August 2022, since then, they were here 3 times for corrections as the assembly team did the work sloppily and not entirely correctly and they cannot fix everything at the same time.

 It took almost 2 months for them to install the last ventilator to one of the windows due the incorrect size was brought in earlier in August.

Also the first ventilator/airlifts were of very poor quality and/or poorly installed, because they bend in the shape of a "banana" and even when closed let air through and drafts are made.

They were replaced only partially, because we were told there is no larger size available for the bigger windows. 

A separate team that replaced them found the first ventilators not screwed and put on the other way around.

 Some windows had to be adjusted due to gaps between the frames, resulting in airgaps and wetness.

After numerous calls/mails the windows were readjusted again, for the third time and now some silicone was added around the window frames due to the feeling of air around the windows and one even getting in rain after a big storm. 

During the last adjustment, one of the windows can still not fully closed. The gentleman from the service said that he could not tighten anything more.The gap through which you can see the metal element in the middle of the frame is 3mm, which according to Mr. Wojtek is in industrial standards.

 The glass in the fix window is not fully profiled, you can see the black glass frames which raises further questions.

 Customer service is also criminal as we have to wait a long time for an e-mail response and chasing them constantly over the phone.

The company will be reported to Certass.

11 de julio de 2023
Opinión espontánea
Logotipo de Windows4you

Respuesta de Windows4you

Dear Customer,

Thank you for taking the time to share your feedback on TrustPilot. We deeply regret to hear about the issues you’ve encountered with our service, as we strive to deliver the highest quality of products and customer satisfaction.

Our records show that our service engineer visited your site and found no significant faults with the window installations. Ventilators, by their very nature, are designed to allow air exchange, and it's their function to allow airflow even when they are closed. If you have concerns about this, we recommend reaching out to Certass for further clarification on industry standards and the functionality of ventilators.

The 3mm gap you mentioned is within the industry standard and does not compromise the performance or safety of the window. As for the visible black glass frames, this is a feature of the product design and does not affect the window's integrity or performance.

We understand your frustration and assure you that we are taking your concerns seriously. We are committed to ensuring all our customers are satisfied with our products and services. We appreciate your patience and understanding as we work through this, and please feel free to reach out if you need further clarification or assistance.

Kind Regards,

Valorada con 5 estrellas sobre 5

New front door

Had a new front door fitted by windows4you. Enquired about pricing and someone come out next day to measure everything up and answer any questions I had and supplied a quote that day for our chosen door. Replied quickly to any questions I had through email. 3 weeks from door being ordered to fitted. Fitters come round and only took about an hour and half to get the old door and frame off and new frame and door fitted. Fitters were polite and cleaned everything up once they were done. Would 100% use these again.

1 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and very careful…

Professional and very careful performance of work related to the replacement of windows and front doors. After the work is completed, the place is clean. Very good communication with company representatives in order to agree on all matters.

21 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Review

We are very happy customers! We had our windows, front door and kitchen door installed and our house looks totally different now , inside and outside! Thank you to Tom for his help and advices on choosing the colour and design! Thank you to both teams which came and did all this job! Highly recommended! Silvia D.

13 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are very happy and satisfied…

We are very happy and satisfied customers. Quality of windows and also high quality of installation is very much appreciated. Two men who came to install the windows were very professional and done an amazing job. All looks fantastic.
Many thanks.
We highly recommend this company.

5 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from start to finish. Very helpful, accomodating and friendly people. Our new door is and looks fantastic, and the two gentlemen that came to fit it were very polite and friendly. Their work was to a high standard and our premises were left clean and tidy. I would highly recommend this Company and I wouldn't hesitate to use them again.

18 de noviembre de 2022
Opinión espontánea

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