Overall, it was a satisfactory experience. The firm is #1 for a reason The sales pitch was intense. The salesman, a Ukranian fellow, knew his business, much better than the eight other bidders whom I... Ver más
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Overall, it was a satisfactory experience. The firm is #1 for a reason The sales pitch was intense. The salesman, a Ukranian fellow, knew his business, much better than the eight other bidders whom I... Ver más
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It was an easy process and Scott who came to our home was personable and outgoing with little or no pressure applied and willing to negotiate what we considered a fair price. Vinnie and his helper w... Ver más
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Everything went as promised. Your associates arrived as stated they came between 7&8 started working ,stopped for lunch then continued until finished one day install cleaned up everything and left ver... Ver más
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Very professional staff members and on-site workers. The Installer (Kyle) worked very quickly and neatly. Your company took care of all the logistic details, such as interacting with the Town of Ch... Ver más
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Escrito por la empresa
Solve problems by installing solutions.
575 University Ave, 02062, Norwood, MA, Estados Unidos

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The technician was great but the wait was too long

Respuesta de Window Nation - Boston
Too many defect in Manufacturing: Warped window slider, warped windows etc.... Communication is the worst that I have ever seen in a company. finance is disconnected from corporate who is disconnected from the field who is disconnected from the world.
One positive note: The installers were very good.

Respuesta de Window Nation - Boston
Service Tech was fantastic, High attention to detail and was more concerned with me being happy with it than he was to get it done and get out. Made sure it was what I wanted. Speaks volumes these days to have such good service work after the sale. Thank you !

Respuesta de Window Nation - Boston
The technician was excellent, timely, professional, and knowledgeable.

Respuesta de Window Nation - Boston
Window nation proved to be an honest company from the sales host Jeremy to the installers Corey and Brian.
They new the work and the way to get it done.

Respuesta de Window Nation - Boston
Very professional staff members and on-site workers. The Installer (Kyle) worked very quickly and neatly. Your company took care of all the logistic details, such as interacting with the Town of Chelmsford building department and inspectors.
The window looks exactly as we expected. I'd recommend your company to friends and neighbors.
Thank you to everyone involved with our order.

Respuesta de Window Nation - Boston
Diego came out on Monday to install a new handle with an external locking mechanism. He called a half-hour before arriving to let me know his status. Went to work right away and had me test the door and lock to be sure it was all set.

Respuesta de Window Nation - Boston
great service on every part of the project,from the sales person to the installers.

Respuesta de Window Nation - Boston
I purchased windows from WN in 2016 and have had a recurring issue with one casement window. The window will not close and lock completely after the heat of summer. WN has replaced the sash a few times, but this has made no difference; a tech has to come out annually to ensure that the window closes completely. Unfortunately, this is just a temporary solution, as the problem has been ongoing for 9 years. Because WN personnel turns over so frequently, every year it's the same ineffective approach to the problem without addressing the real cause. It's impossible to get a manager or supervisor to address the issue.

Respuesta de Window Nation - Boston
Jeremy Roussel was excellent in explaining quality of windows, the manufacturing procedures, and the timeline for installation.

Respuesta de Window Nation - Boston
Installation was great. Installers did a really nice job and cleaned up after. The windows look great. There were issues with the scheduling and wrong windows sent. Job is still not complete as we are still missing a screen and are still awaiting for that screen to be installed.

Respuesta de Window Nation - Boston

Respuesta de Window Nation - Boston
They were very professional, and they cleaned up everything very well. My wife and I were very satisfied with the work performed and how the installers handled replacing our entry door. I would use their services again if I I have another job like this.

Respuesta de Window Nation - Boston
The windows are absolutely wonderful. The quality is the best I've ever seen.

Respuesta de Window Nation - Boston
I love the windows and the installation.

Respuesta de Window Nation - Boston
I am so happy I closed Window Nation ,my new windows make my home look brand new.My home is so warm now.And The workers take pride and skill in their work.

Respuesta de Window Nation - Boston
Vladimir was just wonderful. Very personable and informative about how to use the windows. I think I may be getting more windows from you in the future.

Respuesta de Window Nation - Boston
The installation is smooth in general.
I would like to hear from them by email or text one week earlier instead of me contact them.
The workers are helpful, pointing out issues with house and made suggestions.

Respuesta de Window Nation - Boston
The crew was professional and respectful. They showed up on time, and stayed until the job was completed ( 14 windows installed). The two issues I have are screen related. One came with a hole in it, and one widow came with the screens too big. We'll see how long they take to rectify these issues.

Respuesta de Window Nation - Boston
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