The ordering process was simple and wine is superb but your delivery partner DPD are awful. The driver doesn't speak English. When ordering on line the whole process from ordering to to delivery need... Ver más
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Consulta las opiniones de los clientes
First time using Wine Direct and we were not disappointed. Only place in the UK that we can get the Sancerre we adore. Delivery was fast and was packed extremely well. Very happy and will be or... Ver más
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This company raises the excellence bar that other companies can only dream of. I placed the order at 3/8/2026 at 2pm, the order arrived 10am the following day. Can't ask for more than this. Will be o... Ver más
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Wine direct has been taken over by professionals! After waiting 14 months for my order (which had been placed with the old company who ghosted me) it finally arrived yesterday. The company is trying r... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
UK's original online wine superstore. Now under new ownership.
Información de contacto
Unit 8M, Worton Hall Industrial Estate, Worton Road, Isleworth, TW7 6ER, Isleworth, Reino Unido
- info@winedirect.co.uk
- winedirect.co.uk
4,5
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de winedirect.co.uk
Dear Oliver,
We are glad to hear that you were satisfied with the order and service received!
Regards,
The Winedirect Team
Respuesta de winedirect.co.uk
Dear MrKenPickering,
Thank you for taking the time to leave a review, this is very much appreciated!
Best wishes,
The Winedirect Team
Respuesta de winedirect.co.uk
Dear HM,
Thank you for the review!
Cheers,
The Winedirect Team
Great selection of available wines
Great selection of available wines. Good website and easy ordering. Delivered as promised. A little pricey but some good bin end deals often available.
1 de abril de 2026
Respuesta de winedirect.co.uk
Dear Mr Slater,
Thank you for taking the time to write valuable feedback.
Kind Regards,
The Winedirect Team
Excellent service
Excellent service. My favourite wine to gift, at a very reasonable price. Speedy delivery, well packaged, and Armand dealt with an issue professionally, thank you
1 de abril de 2026
Delivery by DX is just woeful and failed 3 times.
Whilst ordering was easy delivery by DX is woeful. On 3 occasions Przemyslaw the driver has failed to deliver and said that he left a card through the door.! Not our door and n all 3 occasions we were here. On the last delivery slot I tracked him and he wasn't in the village when I got notification that DX could not deliver. I am beginning to think that wine direct.co.uk is a scam. We are easy to find right next to a primary school and the driver has lied. Everyone else finds us and now the wine has been in transit for over a week.
13 de marzo de 2026
Opinión espontánea
Respuesta de winedirect.co.uk
Dear Customer,
Thank you for taking the time to write a review. As a small family run business, all feedback is very important to us, as it helps us improve.
We are very sorry about the experience you had with the delivery. This is completely unacceptable and we have already spoken with the local depot to ensure this does not happen again.
Best wishes,
Winedirect Team
To bring a wine from California
To bring a wine from California, USA to UK, that was not readily available on their website made me want to write about my experience with Wine Direct. The Wine Direct online app was quick, professional, informative of every step and efficient.
The wine was excellent.
4 de marzo de 2026
Respuesta de winedirect.co.uk
Dear Eamonn,
Thank you for such a lovely review, this has made our day!
Best wishes,
The Winedirect Team
They had the wine I wanted in stock and…
They had the wine I wanted in stock and delivery was prompt.
4 de marzo de 2026
Art de Vivre French Wine
First time I have used Wine Direct and so pleased that I did. They have a very efficient and easy way of ordering wines and delivery was very fast. All items are very well packaged and received in excellent condition. I highly recommend this company and they continually updated me on the status of my order. Will definitely use Wine Direct again!
7 de marzo de 2026
Respuesta de winedirect.co.uk
Dear Michael,
Thank you ever so much for this lovely review. We hope to serve you again very soon!
Best wishes.
Winedirect Team
Excellent
Very good service. Quick delivery. Items lovely. Great choice!
6 de marzo de 2026
Opinión espontánea
Respuesta de winedirect.co.uk
Dear Amy,
Thank you for the 5*!
Cheers,
The Winedirect Team
Quite quick
Wine was received after 3 days or so, not of a problem with DPD but they came through in the end
5 de marzo de 2026
Respuesta de winedirect.co.uk
Dear Nigel,
Thank you for taking the time to write a review, as a small family run business, this is very important to us.
Best wishes,
The Winedirect Team
A favourite wine fast
We had drunk the last of one of our favourite wines (Greywacke pinot gris) when we spotted it on WineDirect’s website, and on offer. We ordered it on Tuesday evening and it was delivered Thursday. Excellent!
5 de marzo de 2026
Respuesta de winedirect.co.uk
Dear Greywacke fan,
We are happy we could assist with finding one of your favourite wines!
Thank you for the review and hope to serve you again soon.
Cheers,
The Winedirect Team
Respuesta de winedirect.co.uk
Dear Marcus,
Thank you for the review! This is very much appreciated.
Best wishes,
The Winedirect Team
Delivered within projected timescale
Delivered within projected timescale. Well packaged with no damage to the box
4 de marzo de 2026
Good level of communication
Not disgruntled at all!
Kept me fully updated re delivery. Wine delivered on time.
Excellent wine.
11 de febrero de 2026
Respuesta de winedirect.co.uk
Dear Customer,
Many thanks for this amazing review!
Cheers,
The Winedirect Team
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