The shopping and ordering process were both very organized and streamlined.... I knew exactly what I needed and found them(A set of medium length Fusion Flights in orange) 🧡 very easily.... added to... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Winmau are rightfully THE name in darts. They have the best boards in the business and it’s not even close, particularly the blade 6 is so durable and nice to throw at and also incredibly cheap consid... Ver más
La empresa ha respondido
Sadly the order was incomplete. Board Mounts and two sets of darts which were part of the package didn’t arrive. No response from customer service. I’m pretty disappointed obviously.
La empresa ha respondido
From price, to delivery, to quality of product, everything was top notch, my last board lasted me 10 years, it was probably about 5 years overdue for a new one, so glad I did it. My set up has never l... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Winmau
Escrito por la empresa
For over 70 years, Winmau has been obsessed with excellence in darts through unrivalled innovation.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
Información de contacto
Winmau, South Road, Bridgend Industrial Estate,, CF31 3PT, Bridgend , Reino Unido
- +44(0) 1656 652 121
- customerservice@winmau.com
- winmau.com
3,8
Muy bueno
176 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Warte fast 3 Wochen auf meine wage
Warte fast 3 Wochen auf meine wage ! Habe immer noch nichts bekommen!!
9 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Hi winmau Team,
Hi winmau Team,
I wrote a complain Last Thursday to Your Customer Service Team.
Till now no reaction.
Quite sad about that.
Regards
Achim
9 de abril de 2026
Respuesta de Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Sadly the order was incomplete
Sadly the order was incomplete. Board
Mounts and two sets of darts which were part of the package didn’t arrive. No response from customer service.
I’m pretty disappointed obviously.
7 de abril de 2026
Respuesta de Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Sehr schnelle Bearbeitung und schneller…
Sehr schnelle Bearbeitung und schneller Versand. Lediglich bei DHL hat es aufgrund der zollabfertigung lange gedauert
8 de abril de 2026
Respuesta de Winmau
Wir freuen uns sehr zu hören, dass Sie mit unseren Produkten, der Verpackung und der Sendungsverfolgung zufrieden sind. Vielen Dank für Ihr Feedback zur Zollabfertigung — wir werden dem nachgehen.
Great job but do need to include…
Great job but do need to include instructions on how to put darts together😬
8 de abril de 2026
Respuesta de Winmau
Thank you for your feedback — we really appreciate it. We’re glad you’re happy with the product. Your comment regarding the inclusion of instructions for assembling the darts has been noted, and we will forward this to our technical team for review. Thank you for bringing this to our attention.
Respuesta de Winmau
We're happy to hear that you received super products quickly in Sweden! Thank you for your positive feedback; it means a lot to us.
Where do I begin I paid for this stand…
Where do I begin ….. I paid for this stand on Monday 26th January 2026 for my grandchild’s birthday on the 14th February. I finally received this on Thursday 9th April. When I complained I was informed that this item was out of stock and I would receive it when it came back into stock 🤦♀️ Why wasn’t this explained to me when I placed my order, not a good service at all.
8 de abril de 2026
Respuesta de Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
I haven’t received my item still
8 de abril de 2026
Respuesta de Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Respuesta de Winmau
Vielen Dank! Wir schätzen Ihr Feedback sehr und freuen uns, dass alles großartig war.
Respuesta de Winmau
We're happy to hear that you had a great experience with our fast delivery and easy-to-use site. Thank you for the positive feedback on the board!
I sent the correct address to to your…
I sent the correct address to to your company. You sent the wrong address to to the delivery company which I paid extra for next day delivery. I have screenshots of proof. Still have not received my package. And customer service is 3-4 days waiting for response
15 de abril de 2026
Respuesta de Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Ordered the blade 360 on a Thursday and…
Ordered the blade 360 on a Thursday and didn’t arrive till the following Thursday . However customer service was great
7 de abril de 2026
Respuesta de Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Respuesta de Winmau
We're happy to hear that you had a positive experience! Thank you for your kind words regarding our quality, communication, and delivery.
Best boards around
Winmau are rightfully THE name in darts. They have the best boards in the business and it’s not even close, particularly the blade 6 is so durable and nice to throw at and also incredibly cheap considering the product.
22 de mayo de 2025
Opinión espontánea
Respuesta de Winmau
We're happy to hear that you enjoy our products, especially the Blade 6 dartboard. We appreciate your positive feedback on its durability and value. Thanks for being a part of our community!
Product great and delivery spot on…
Product great and delivery spot on thanx again
14 de abril de 2026
Respuesta de Winmau
We're happy the product met your expectations and the delivery was satisfactory! We appreciate you taking the time to leave feedback.
Good products
Good products. Shipping was perhaps a little slow. Otherwise, excellent packaging and impeccable tracking.
7 de abril de 2026
Respuesta de Winmau
We're happy to hear that you are pleased with our products, packaging, and tracking. We appreciate your feedback regarding the shipping speed, and we will look into it.
Fast Delivery
Fast Delivery, had a Problem with DHL but great Customer Service, quick response
11 de abril de 2026
Respuesta de Winmau
We're happy to hear that you received fast delivery and that our customer service was helpful and responsive. We appreciate your positive feedback and time.
Great product and service
Great service, delivery as expected. Product is brilliant.
14 de abril de 2026
Respuesta de Winmau
We're glad you found our service great and the delivery met your expectations. It's fantastic to know you think the product is brilliant!
Respuesta de Winmau
Thank you! We’re glad to hear you found everything spot on.
Fast peace of mind delivery great…
Fast peace of mind delivery great service thankyou
14 de abril de 2026
Respuesta de Winmau
We appreciate your positive feedback and are so glad we could provide you with prompt and great service, giving you peace of mind.
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