I just received my wiper blades in the mail, which by the way arrived in 3 days which was 1 full day earlier than originally scheduled, and the installation was so easy. The rear window wiper was a l... Ver más
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Consulta las opiniones de los clientes
I received great service and always kept me updated by email. MOST OF ALL.. I am getting the right wipers for my car, making me feel safe.
During the wiper instillation process I broke a needed part. I left a phone message asking if the broken part could be replaced. The next business day I received an email from an actual person askin... Ver más
Wow I feel like such a doofus I bought the wrong wiper blades ... thanks for responding so quickly I didn’t even know there was a thing called just a “cherokee” as opposed to a grand Cherokee 🤦🏼♀️... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de repuestos para automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
We make it easy for you to Drive Clear with fresh wiper blades on your vehicle every 12-18 months. - Great brand wipers - Great pricing - Easy to find the exact wipers for your vehicle - Step-by-step instructions for your vehicle with videos - Guaranteed to work on your car or you money back
Información de contacto
2050 E 5th St, 27101, Winston-salem, Estados Unidos
- 888-880-8031
- info@wiperbladesusa.com
- wiperbladesusa.com
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First Impression, Gave Them A Shot
I honestly was very apprehensive about buying from this merchant. This business has 2 stars and hundreds of reviews! So why did I give them a shot? Well they seemed to reply to almost all the negative reviews telling them to email their customer service. I did more research and decided I'll try it. I bought replacement wiper blades for my 2013 Jeep and the process was very easy on their website. Once I purchased, the shipping was very fast. It got delivered in 4 days! The prices were very fair too. They provided specific installation instructions because they believe the instructions on the wiper blades are too vague, which they are, but I still needed to watch a few more Youtube videos to understand how to replace them. All in All, this was my only experience with them so far, so that's why my review is 5 stars. 5 stars for fast shipping, fair prices, easy installation, and seemingly good quality wiper blades. I hope my experience stays 5 stars when I purchase from them again.
Giving 1 star because I have to..
Giving 1 star because I have to... I ordered from this company because of the “refund” policy because you never know if it will work for my car. Their refund policy:
Returns
If your wiper blades or products do not meet your expectations or do not fit your vehicle please contact us and we'll correct the issue as quickly as possible GUARANTEED!
Knowing this I ordered. Received the blades and although they fit as far as the blades goes, the part that goes over my blades does not!!! Which changes the look of my car! They REFUSE to refund because I do not like how it looks without the cover..... period
The owner now says he will only refund me if I purchase a brand nee pair from a BMW dealer, which he smugly says it will cost you a lot more money; send him the receipt and the blades back and then he issue a refund to me !!!! SERIOUSLY, what kind of business is this ?? Yes it’s as he says it’s “cosmetic” having the cap on it but it’s my car and I want it to look the way I bought it!!
What a ASS!!!
DON’T BUY FROM THEM !!! Customer service is awful and rude!🤬
Id post pictures but it seems I can’t

Respuesta de WiperBladesUSA
DO NOT BUY from here
DO NOT BUY from here! They send wipers that do NOT fit and will not refund you. TERRIBLE customer service. I sent photos showing the wiper I received was not the correct wiper, went to AutoZone and they said it's not the correct wiper. They still would not refund me. I don't usually write reviews but these guys should not be in business. BUYER BEWARE!!

Respuesta de WiperBladesUSA
Bad customer service
Ordered blades but need to return. Have sent numerous emails, left voicemails, have been trying to call…to no avail. Zero customer service

Respuesta de WiperBladesUSA
Terrible customer service and responsiveness
Wipers did not fit, tried calling to get help, no one available to answer questions, you are directed to leave a message. Nothing. Sent email. No response. Tried calling again and am awaiting a response. Also emailed again. Terrible customer service. Better hope what they send works, because if it doesn't, there is not much there in the way of support.

Respuesta de WiperBladesUSA
LOUSY
Had Wiper blades ordered last week and were supposed to come a number of days ago. the USPS tracking just says "in transit, will arrive late" I'd understand if it was a day late fine but a whole week late, that's unacceptable. When I contact WBUSA all they give you is some stupid 3 option path which all lead to you leaving them a message that they will not return. when I sent an email out, i got some generic response that they'll look into the matter and contact me back which (surprise surprise) they never did, and now if i want to cancel/return my order i must wait 30 days so I can get my money back. 100% will not order ANYTHING from there again. 100% do not recommended unless you take delight in being scammed and taken for a loop

Respuesta de WiperBladesUSA
2019 Ford Transit install tip
I received blades for a 2019 Ford Transit 150. I followed the warning to go to the website for install info. The info was generic and after a half hour of trying to mount the blades, I discovered that "part C" which I was instructed to remove and discard is actually the piece that allows the blades to mount to the arm. Once I figured that out and got the blades on the arm, there seems to be some slop in the attachment, but I think thats the way they are designed. Not real confidence inspiring.

Respuesta de WiperBladesUSA
No Customer Service
No Customer Service. Ordered a pair of windshield wiper blades. Received blades on November 3rd. I went to install driver side first to find the plastic attach, and locking piece was not attached. Looked at the other one and pressed it into place. Only to find the piece was defective, and wouldn’t lock on. The passenger went on no problem. Went in attempted to contact for a replacement. I have been calling every day since. Phone is answered by a recording stating all are busy leave information someone will get back to you. It is now the 12th and no response. I bought them because I needed them, so I have had to order from someone else. Now I am out the cost of the first set I have purchased from this company do to no customer service support. Be aware.

Respuesta de WiperBladesUSA
great product fits perfectly …
great product fits perfectly delivered at my door in a couple of days. Great service and value!!
Scammers
ordered a blade on May 5th and its now the 22nd. Emailed the company wondering why I havent received in almost 3 weeks and Bill the owner offers some lame excuse that blade is in transit when the tracking says its been sitting in the post office for all the time. I needed this blade and luckily was able to drive since weather has been ok and not raining when I'm on the road. I ordered one on Amazon and it arrived in two days. Shipping was not an issue. This is a scam type of company and I would avoid.

Respuesta de WiperBladesUSA
They fixed my mistake 👍👍
Wow I feel like such a doofus I bought the wrong wiper blades ... thanks for responding so quickly I didn’t even know there was a thing called just a “cherokee” as opposed to a grand Cherokee 🤦🏼♀️ Thanks for being understanding ... I would love to return to get the correct ones thanks you guys!

Respuesta de WiperBladesUSA
Ordered 2 front and 2 rear blades
Ordered 2 front and 2 rear blades, Received order, bag was open and 1 blade was missing and one wiper blade looked used . It was missing the blade cover we installed it . Are mistake . The first rain storm the blade fell apart. We have complained about it. Poor customer service
Not willing to resolve this issue, They said they sent us a wiper blade ???

Respuesta de WiperBladesUSA
Item fit perfectly and super fast…
Item fit perfectly and super fast shipping ! Will order from again
easy to deal with
easy to deal with, easy to fit new replacements, arrived so quickly hardly had time to write the email. Great deal, great company, deserves all the very best.
Alan Dale
CA
good product,wipers fit perfectly and…
good product,wipers fit perfectly and easy install
The website provided accurate…
The website provided accurate information along with instructions for installation. What I ordered is what was received and in acceptable time.
Second time to order wiper blades from…
Second time to order wiper blades from them -- and I love the quality and fast shipping of them.
fast shipping!!!
fast shipping!!!! I like that they email instructions on how to install. great company!!!
I am very happy with my wiper blades…
I am very happy with my wiper blades for the price my order came quickly I do recomend this company
easy to purchase and very fast shipping
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