Sent the wrong computer. It was a 14 instead of 15". They didn't have the right one in stock, so I opted for a discount. In the time elapse in dialog between myself and Wisetek, Ebay closed the opport... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Sent the wrong computer. It was a 14 instead of 15". They didn't have the right one in stock, so I opted for a discount. In the time elapse in dialog between myself and Wisetek, Ebay closed the opport... Ver más
La empresa ha respondido
Unreserved Recommendation. I bought a rerfurb Dell Laptop from Wisetek. The product was immaculate, the service and customer communication was flawless.. and choice of DHL as carriers perfect .. w... Ver más
Stumbled across an unbelievable offer on a MacBook that I just couldn’t refuse. Laptop arrived securely packed via DHL the next day. Had been looking for a 2nd MacBook Pro to get back into DJing, but... Ver más
Super fast shipping, product arrived the next day! And is in top condition, thank you. Will definitely buy here again in the future.
We provide our customers with high quality, reliable and affordable refurbished devices, to an “as new” standard. Refurbished devices are 100% more sustainable than buying a brand-new device. Because we are confident in our brand and in the quality of the products sold, we provide a free 12-month warranty on all refurbished devices. Based on a scale from New to Good, our devices suit all individuals and budgets.
Kilbarry Business Park Dublin Hill, Co. Cork Ireland, T23 RX03, Cork, Irlanda
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bought an iPhone 12 for an unreal price in July. Sadly it became defective, however I emailed Simon, who was incredibly helpful and I returned it and got a replacement in 5 days. Really happy with this, will definitely use Wisetek Store again
Thanks lads
Fast delivery, perfect product and prompt response. What more can I say, really pleased with my purchase!
I bought a refurbed Wisetek MacBook last month for an extremely competitive price, but received a model with the wrong keyboard and slightly used battery. The Wisetek support was super supportive about this issue and I got a partial refund for my purchase, which I decided to keep. I can highly recommend this company, they clearly care about sustainability and I will almost definitely buy from them again :)
Poor service Wisetek
I bought a desktop last year from here. Was initially pleased. It was bought for an 11 year old for Christmas. It crashed early autumn. Followed as much help as I could find on google didn’t fix. Full restore then done but wouldn’t connect to the internet, no drives it said. 27th Nov this year emailed company. It was purchased on line 20 Nov 22. Not sure when delivered. I got an email back to say out of warranty. Emailed again on 5 th Dec no response. The logs will show it stopped working months ago. Bad form to get 9 months only out of a device. I have reconditioned iPad bought off Apple working for years. Poor form Wisetek. Wanted to support a Cork company . After posting in trustpilot the non Irish version of the site I was emailed by Wisetek out of context with my original contact to them they said the original staff member who responded left the company. So again no resolution or satisfactory response from Wisetek
Thanks. Perfect as always. Goods and delivery at the highest level. I recommend.
Very happy with the refurbished dell latitude that I bought. Great specs, very quick delivery and super price compared to other refurbed places I was looking at. So far so good! If the laptop continues to work as I expect I will definitely purchase again when I’m in the market.
Value, quality, lightening fast delivery, sometimes here the next day. You won't find anything like the value you get here on any sales site like market place etc, plus you have a 12 month warranty.
I spotted that Wisetek were local to me in Milton Keynes. I saw a PC that was ideal for me. I emailed them and received a prompt reply, after a succession of emails I arranged purchase and local collection. The PC was excellent and fits my needs perfectly. I would recommend Wisetek if you need to source any Computer equipment.
Had used them before on eBay but even better prices direct with their store as well as longer warranty - though the items were in such good condition with light use (some with manufacturer warranty), it’s unlikely that will be a concern. One order needed a slight amendment but they proactively advised beforehand. I only have good things to say about this company and nothing of concern. Very pleased with the service and quality, will definitely be buying here again.
Ordered laptop late on a Tuesday evening, arrived on the Thursday morning. Laptop looks like new and also functioning as new. Great price, 32G ram, 1/2TB storage & i7 10th gen processor for less than €500. Will purchase from this company again in the near future
I received a laptop that is not the one I bought - it has a different serial number than the one I ordered, it is visually in worse condition than the one I bought and it is broken (one speaker does not work and it overheats). I received information from Wisetek that the laptop I bought was sold to someone else, and without my knowledge they gave me another one. This is how Wisetek treats its customers
This is not the end of my problems with Wisetek:
the bill I received from this company for the purchased laptop does not match the serial number of the laptop I received
So how can I complain about the laptop if I do not have an invoice for it?
I do not recommend Wisetek - contact with Costumer Service is impossible, no one responds to my e-mails.
I ordered a refurbished laptop on Sunday for my daughter who started college. Received it Tuesday. Top quality product at a reasonable price. Like new. She is thrilled .
I bought a Dell laptop like new! I will definitely buy again from wisetek!
Great value, fast delivery, the laptop is exactly as described, pretty much as-new.
Purchased a Dell Latitude computer from Wisetek, computer was in even better condition than described. Fantastic price and delivered to the door. Will definitely be a repeat customer, highly recommended.
Got a Dell laptop for my son that is starting college for an amazing price. It has arrived I'm 48 hours safely packed and is exactly how it was described. Great bargain and works perfectly. Thank you and we will definitely buy from them again.
Superb service, amazing price, Laptop exactly as described, well packaged arrive in 2 days, unbelievable. Definitely recommended....will certainly buy again.
Amazing value. Great communication. Will recommend to everyone.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.