Gateway Drive 4956, 64804 Joplin, Missouri, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It took all of 1 minute for Paul to sell me onto Wisper when he knocked on my door. Internet was less expensive than Cricket that I was using at the time, unlimited data with no slowdown, and faster s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Service request simple, the install schedule appointment set within a short time, and schedule maintained. performance good. I'll await my service after storm season to see if service is maintaine... Ver más

Valorada con 5 estrellas sobre 5

Quick and professional service technician. I love the internet connection we live in rural area and have tried multiple companies to get fast reliable internet and Wisper has finally fixed that proble... Ver más

Valorada con 1 estrellas sobre 5

I’ve had this service for the last two or three months and I’ve been very disappointed. I’m writing this from my personal hotspot dies to yet another issue with the isp. Every time we have any kind of... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de servicios de Internet
  2. Servicio de business-to-business
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet

Escrito por la empresa

At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares


Información de contacto

  • Gateway Drive 4956, 64804, Joplin, Missouri, Estados Unidos

  • 8007657772

4,2

Muy bueno

TrustScore: 4 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

We continually loose internet

We continually loose internet. It can be down for a few minutes or several hours. Service never stays at the speed we pay for. If there was another internet provider where we live, I would change in a heartbeat.

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for the feedback, bear with us while we work on it!

Valorada con 5 estrellas sobre 5

Great service

Great service, lost our speed but they were right on it. Even credited our bill.

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks, William!

Valorada con 5 estrellas sobre 5

Excellent Service

We have had excellent internet service with Wisper Internet! No issues at all!

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for your support, Pam!

Valorada con 5 estrellas sobre 5

Been a customer for several years and…

Been a customer for several years and there service is phenomenal also we had to have some service work for storm repairs and the service techs did a first job. All around they get 5stars.

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for your kind words!

Valorada con 4 estrellas sobre 5

Great Service

The best service and fastest speeds in our area.

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for supporting us!

Valorada con 4 estrellas sobre 5

Install was great. Slow speeds!

Install was great. When I called to get service, I was told I was able to receive the 25MB service. Technician said I will only get 1mb and put me in the 10mb plan. So with base store saying you will qualify for 25 and only get 1mb is ridiculous.

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Sorry for the frustration, thanks for your feedback.

Valorada con 1 estrellas sobre 5

I have to reset my router minimum of…

I have to reset my router minimum of twice a day. Every time I call the blame a network cable an refuse to fix it I’m canceling in a month once they finish running the new internet out my way.

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Hi Jonathan! Looks like we have a service visit scheduled for you, hopefully that helps!

Valorada con 5 estrellas sobre 5

Updated service equipment

Wisper representatives were friendly, courteous, & very knowledgeable about our update. We are pleased with the enhanced service. They did exactly what they said they would do & the results were exactly as they said it would be. We have been with Wisper from their start date in this area.

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for your support, Donna!

Valorada con 4 estrellas sobre 5

Great Customer Service

The issues have lessened greatly, but our Vimeo meeting still lag at times. We are considering purchasing a newer computer since your tech reported that everything on your end is working fine.

We appreciate your commitment to customer service and we are looking forward to being able to steam like we did with the old system, it just worked better for us.

But we will see!
Thank you
Robert

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for your support!

Valorada con 3 estrellas sobre 5

Install techs need to be trained better.

the tech on the install put in a new router and modem and didnt change our computers to the new address for the router and none of our printers would work. They didn't give us the wifi password until I called and ask for it. We had to have our IT guy come out and fix all of our computers. The tech just said I don't know how to do that and then left us hanging!

26 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Hi Justin! We're sorry you had this experience! If you need any additional help, please let us know.

Valorada con 5 estrellas sobre 5

Wisper internet service puts Centurylink to shame.

The Wisper installer arrived early. He was quick to explain the entire process and gave an honest timeline for what he needed to do. He got in and got the job done in a timely manner and came to check if we had any questions and, he in turn answered all of our concerns right away. We've had the service for 2 weeks now and with the exception of one short (5 minutes) outage we have had flawless internet service. We are very pleased with our choice to switch to Wisper and dump Centurylink.

25 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks, Mike! :)

Valorada con 5 estrellas sobre 5

Few outages

Few outages, low levels of buffering & customer support is accessible when needed.

20 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thank you, David!

Valorada con 4 estrellas sobre 5

For the most part everything works…

For the most part everything works good. I have been with this company before it was Wisper. When Wisper bought out Pixius our monthly bill was reduced approximately $20.00 We are able to stream what we like to watch - like Netflix, You tube , Roku , etc. There are times we have to reboot our system for some reason not sure why.
The other day we were notified by email the network would be down in our area and was given a way to track it through out the day.
We still have the original hardware that was installed when we were with Pixius.
Our location is SW Missouri.

20 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for the feedback, bear with us as we work to improve our network in your area.

Valorada con 4 estrellas sobre 5

We have had Whisper for years with no…

We have had Whisper for years with no troubles!! We had troubles about 3 months ago, they were a little slow resolving the problem, but it got resolved satisfactorily. My only small problem is the monthly price, i think it is a bit high. Recommend them 100 percent!!

20 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for your support!

Valorada con 3 estrellas sobre 5

We have always been very satisfied with…

We have always been very satisfied with our service in the past. We seem to be losing internet a lot lately and I have heard several friends mention the same. I hope it is an issue you are working on and will soon have the issue resolved.

20 de julio de 2021
Logotipo de Wisper Internet - Joplin

Respuesta de Wisper Internet - Joplin

Thanks for letting us know, we will contact you soon to see what's going on.

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