Wisr Finance Opiniones 

1786
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Miles ahead of other lenders I had my application reviewed, approved, and fully settled within 24 hours, all on a Friday! Rather than pushing it off to the following week, the team got it done imme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy application process Easy to download needed documents Clear instructions for applying Assistive broker (lendlab) Michelle Gorsevski, communicates abd replies quickly via email. Resolves an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Finance made easy. The entire process was simple, quick and stress free. Communication was immediate and clear and explained every step of the way. Definitely would recommend WISR. They were hands dow... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just wanted to say how happy I am with the service I received from WISR. From the beginning, they made the whole process really easy and stress-free. They were always helpful, easy to deal with an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 42% de las opiniones negativas

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4,7

Todas las opiniones

(1786)

170 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

You dipsersed funds into the same…

You dipsersed funds into the same accounts when should have been split as per contract the you ask me to make final payment myself after admitting it’s your fault wisr
Terrible conduct and dint even offer any type of compensation for all of this undue stress

17 de agosto de 2026
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Respuesta de Wisr Finance

Hi D,

Sorry we weren't able to meet your expectations. If you’d like to chat about this further, you can get in touch with us on 1300 992 007 or email us at contact@wisr.com.au. Thank you for taking the time to provide this feedback.

Team Wisr.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Quick approval and funding. Would definitely use again.

13 de agosto de 2026
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Respuesta de Wisr Finance

Thanks for the review, Anna.

Valorada con 5 estrellas sobre 5

Great Service

I gained the loan without any complications, the customer service was really good. The agent was so helpful.

6 de agosto de 2026
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Respuesta de Wisr Finance

Music to our ears! Thanks Anna.

Valorada con 5 estrellas sobre 5

Easy

The whole process was quite easy to go through and my broker from ausloans was fantastic.

13 de agosto de 2026
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Respuesta de Wisr Finance

Thanks, Bradley. Great to hear we made it easy for you.

Valorada con 4 estrellas sobre 5

I would love a cheaper interest rate

I would love a cheaper interest rate, but I really appreciate the professionalism, patience and the quick outcome. I was happy the first time and I don't think that will change the second time around.

10 de agosto de 2026
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Respuesta de Wisr Finance

Nice one, Kenneth! Thanks for sharing you experience.

Valorada con 5 estrellas sobre 5

Helping to cover short fall.

quick to deliver on my needs. Understood the reasion I required help and the team found a quick result.

30 de julio de 2026
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Respuesta de Wisr Finance

Wow, we love to hear this feedback. Thanks for sharing your experience, Louis.

Valorada con 5 estrellas sobre 5

ease of setting up account

ease of setting up account. fast friendly efficient service.

3 de agosto de 2026
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Respuesta de Wisr Finance

Thanks for your feedback Tanya. It's great to hear about your fast and easy experience.

Valorada con 2 estrellas sobre 5

I must say I’m quite disappointed in…

I must say I’m quite disappointed in them ask them on 4 occasions now as they keep deducting money out of my wrong account, I have told them from the start which account to debit from , but they keep making it hard .
I’ve never had it this complicated when it comes to banks / personal loans . 4 penalties now as they don’t listen

5 de agosto de 2026
Opinión espontánea
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Respuesta de Wisr Finance

"Hi Neil,

Thank you for the feedback. We can understand why you may be frustrated, as we were unable to meet your expectations during your most recent experience.

Customer experience is very important to us, and we've noted your feedback.

Warm regards,
Team Wisr"

Valorada con 5 estrellas sobre 5

Helpfull support staff on calls when…

Helpfull support staff on calls when need extra information.
Great fast response on loan.
Great company to use. Have been a client for over 6 years.

27 de julio de 2026
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Respuesta de Wisr Finance

Thanks for your review, Kevin. Great to hear about your experience with our team. They love helping.

Valorada con 3 estrellas sobre 5

Wise doesn’t have the function for the…

Wise doesn’t have the function for the customers to make extra repayments on the app provided instead you have to call them to change the amount of your repayment which can be inconvenient. And if you want to make extra repayment they give you their account details which I’m an unsure of due to fraudulent that you hear on the media.

17 de junio de 2026
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Respuesta de Wisr Finance

Hi Ana,

Thank you for the feedback. We'd love to understand more about your experience, it's only through feedback like yours can we continue to improve what we do – and we're passionate about that. If you'd like to discuss this further please get in touch on 1300 992 007 or email us at contact@wisr.com.au

Valorada con 2 estrellas sobre 5

Fustrated process…

The appliction process is very strict and time lagged, despite "same day approval " slogan. Ive called multiple times for help on various issues and company policy made it difficult to come to any logical solution.

2 days ago, we had confirmation of upcoming payment to the dealership and no email has arrived confirming remittance. No communication has been passed on at all. The dealership cannot release my vehicle until these comms are given.

This has been a frustrating process and seems catered to brokers only, and not regular customers.

22 de julio de 2026
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Respuesta de Wisr Finance

Hi Matthew,

Thank you for providing this feedback.

Customer experience is very important to us, and we've noted your feedback. Once again, thank you for taking the time to provide your review.

Warm regards,
Team Wisr

Valorada con 1 estrellas sobre 5

I wish I could leave a 0 star

I wish I could leave a 0 star. Just got fiance with you. So hard to deal with. Weird hours, no one ever available.

22 de julio de 2026
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Respuesta de Wisr Finance

Hi Troy

Sorry we weren't able to meet your expectations. If you’d like to chat about this further, you can get in touch with us on 1300 992 007 or email us at contact@wisr.com.au. Thank you for taking the time to provide this feedback.

Team Wisr.

Valorada con 5 estrellas sobre 5

Exceptional service from my first…

Exceptional service from my first contact. Prompt. Transparent. Understanding. Realistic. Knowledgeable. And interested and committed to what I needed which was approved and accessible to me less than 14 days after my initial contact!! Exceptional.Thanks Tom and MV

2 de julio de 2026
Valorada con 5 estrellas sobre 5

What can I say

What can I say , amazing to deal with , fast and response times were lighting fast , great people to help with car and personal loans ... thanking you all

16 de julio de 2026

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