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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very poor quality of fabric, lining not covering all jacket, only parts of it (?) sizing didn't make any sense. Returned, but the package got stuck in Chinese customs. Asked the seller to intervene,... Ver más

Valorada con 1 estrellas sobre 5

They are scam artists that lie about everything!! And PayPal won’t even protect you. You will never be able to return anything. They are located in China, not CA. They give you fake tracking numbers,... Ver más

Valorada con 4 estrellas sobre 5

I’ve seen so many bad reviews but I ordered from sumchic the other week because I found a skirt I liked that’s for £50 but on sum chic was £15 and I thought ok let’s risk it and see how it comes out a... Ver más

Valorada con 1 estrellas sobre 5

I wish I would’ve read these reviews before me and my boyfriend purchased our jackets last week. I keep checking the tracking for my package and it keeps saying it’s not found and it has been saying t... Ver más


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Buyer Beware

Ordered a purse - didn't receive it; contacted them by email - assured me they would send another. Nope - and no willingness to refund my money other than 5%! Buyer beware!!!

18 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a purse

Ordered a purse, payed by PayPal. They took the money, never shipped the product and won't even reply to my emails. THIS IS WHY FK CHINA IS A THING. FKN CON ARTISTS.

30 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stupidly ordered some shoes

Stupidly ordered some shoes. Additional £7.99 was taken via my PayPal payment. Emailed to cancel the order as website advises you can cancel within 12 hours of placing the order. They told me the order was already shipped. Will wait a week and see what happens. I also think all the 5 star reviews here are fake - take a look, all look very odd. It's now 6 weeks later. Have sent numerous emails asking when my items will arrive, all I receive is an out of office message and a tracking email that advised my items have arrived in Birmingham and have been there since 27 March. Have now reported to PayPal to try and get my money back. Please learn from my experience and stay well clear - this is a massive scam. Money now refunded from PayPal. Ordered 27 Feb, refunded 7 May. Please learn from my stupidity

28 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered shoes on and money was taken…

I ordered shoes and money was taken on January 6th. Have not received them. I am in contact by email and they say the shoes were despatched on 19th February, they havd not arrived. DO NOT USE this company, the emails are coming from a private email account not a company. I am going to report them as a fraudulent operation.

26 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Its a scam DO NOT waste your money to…

Its a scam DO NOT waste your money to this company. All contact numbers which is been provided here are switched off. I haven't received my order and you can't contact anybody to get your refund. I have been trying since the 2nd of January 2k22 and i have received nothing. No refund no items.

24 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS

Absolutely mortified, not only did I not receive my items I could not get in contact with no one but they have happily taken the money out of my account.

Contact details are blagg.

Please, do not use this website!!

7 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor quality of fabric

Very poor quality of fabric, lining not covering all jacket, only parts of it (?) sizing didn't make any sense. Returned, but the package got stuck in Chinese customs. Asked the seller to intervene, but she said she couldn't. Strongly advise against any purchase, I'm probably never going to see any refund.

24 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could a zero I would

If I could a zero I would. Absolute nightmare of a company to deal with. I ordered a jacket in a large and it came. My friend who is a size 8 found it far too small too. The quality was disgraceful and only fit for the bin. I doubt that a charity ship would even take it.
But anyway, I went through the return route to find that I receive NO reply do resent and I finally got an email asking which item which was bizarre as I only ordered one!
Next I resent an email detailing everything number etc to receive one back asking if I could keep it and sell it on and they’d give me a per centage if a refund as it would cost me more to return! I replied saying no thank you, please give me a returns label. I’ve requested to return 3 times now,
I resent an email this week to find 3 days later another email saying my time has ran out and I’m too late to return the item!
Garment going in the bin and if you read this anyone...,,,don’t buy their rubbish

1 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

This has turned into a nightmare

This has turned into a nightmare. I ordered 3 items from Withchic. Nothing looked like the designer photo, the colors were wrong, the fabric description was wrong, length was off by 12 inches or more and nothing fit! The mediums were really XS. So I attempted to return within 1 day and of course the cost to China was $25 and I had paid $55 for 2 dresses and a skirt. I insisted on the CA warehouse location and they emailed me saying their employees would destroy the product and I would get no REFUND! They said unfortunately it just wasn't profitable to them! Even though their website mentions no return address of China and stipulates a 100% customer satisfaction or return policy. "Excellent customer service is our policy"! Not! You'll end up with garbage hooker clothing and never see a penny of a refund! Don't do it!

11 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

She was very pleased with the…

She was very pleased with the sweatshirt. The quality of the material was very good. Customer service was excellent! It was exactly what was in the picture. Price was very good. Every easy to order. Would definitely order through you again.

12 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered an outfit according to the…DON’T DO IT!

I ordered an outfit according to the size chart and when it came in, it looked like a cheap imposter of the picture offered on the website. It was also not even close to fitting! The bottom was too big and the top was like a child size! It didn’t even come half way down my breasts! They offer 30 day return refund but what they don’t tell you is you have to pay for your own shipping to send it back, which costs as much as the initial purchase!!!! Why would I pay double for them to get the outfit back and resell it?!?!?! $40 lesson learned. DO NOT ORDER FROM WITHCHIC!!!!! Unless you enjoy giving your money away. In that case, send it to me!

10 de febrero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible

Horrible. Want to return a package and they are telling me I have to ship back to China when the package came from New Jersey. Then they wanted me to keep the two skirts that did not fit and were of poor quality and get a $8.00 refund on a $65.00 purchase!!! Please do not order anything from them.

18 de enero de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

I’ve seen so many bad reviews but...

I’ve seen so many bad reviews but I ordered from sumchic the other week because I found a skirt I liked that’s for £50 but on sum chic was £15 and I thought ok let’s risk it and see how it comes out and tbh I’m so very happy it looks just like photo , material is what you expect for £15 and it came early. I’m very happy with sumchic

14 de enero de 2019
Opinión espontánea

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