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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, huge selection of products and quick postage. Ordered a bunch of liquids, of which Royal Mail only delivered two. Called WizVape with the issue and without question they posted... Ver más

Valorada con 5 estrellas sobre 5

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

this company,s customer service is excellent. I ordered some vapes without ( stupidly ) checking if they were zero nicotine..i contacted WizVape and asked them if it wasnt too late and my ordered vape... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Very good and quick service/delivery. Products accurately described and very good value for money. Only slight fault was they were out of stock on my preferred colour of vape machine and had to send a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. también en la categoría
  3. Tabaquería
  4. Tienda de baterías
  5. Tienda de vaporizadores

Sobre WizVape

Escrito por la empresa

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 35% de las opiniones negativas

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4,5

Todas las opiniones

(1081)

254 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

The products I received didn't work

The products I received didn't work. I had a few messages with VizVape but after several weeks I still have no refund and no replacements.

30 de abril de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Marie,

We’re really sorry to hear about your experience and for the delay in resolving this for you. This is certainly not the level of service we aim to provide.

Please rest assured that we take this matter seriously. Kindly contact us again with your order details, and we will prioritise your case to arrange either a replacement or a full refund as soon as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Great service yet again

Great service yet again

2 de junio de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Christopher,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service once again. Your continued support means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Good quality of product ,I find staff…

Good quality of product ,I find staff very helpful, delivery very quick ,definitely I will used that website and I will recommend to friends

18 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Bryan,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with the product quality, found our staff helpful, and were pleased with the quick delivery. Your recommendation truly means a lot to us.

We look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5
Logotipo de WizVape

Respuesta de WizVape

Dear James,

Thank you for your kind feedback. We’re delighted to hear that you had a great experience with our service from start to finish. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 1 estrellas sobre 5

I haven’t received it yet

31 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Milly,

We’re sorry to hear that you hadn’t received your order. We can confirm that your parcel was dispatched on time from our end; however, there was a delay with the courier which was unfortunately outside of our control.

I can see that the order has now been delivered. Apologies again for the inconvenience caused, and we appreciate your patience.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 1 estrellas sobre 5

Advertising stock they dont have

Placed order. No stock. Offered completely different product. Refunded two days later.

28 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Tony,

Apologies for the inconvenience caused. We experienced a stock issue which led to the delay, and we understand the frustration caused by being offered an alternative product.

We can confirm that your order has now been fully refunded. We’re very sorry for the experience and appreciate your understanding.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Easy website.Good offers.Next day…

Easy website.Good offers.Next day delivery.No mistakes.Highly recommended.Thank you WizVape!

26 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Susan,

Thank you for your fantastic feedback. We’re delighted to hear that you found our website easy to use, enjoyed our offers, and received your order with next-day delivery and no issues. Your recommendation truly means a lot to us.

Thank you for choosing WizVape, we look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Excellent as always delivered in…

Excellent as always delivered in promised time frame!

27 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Sharon,

Thank you for your continued support and kind feedback. We’re delighted to hear that everything was delivered within the promised timeframe once again. Your loyalty truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Clear and easy to use website

Clear and easy to use website; very good prices and prompt delivery 👍
Email updates about order progress & delivery.

25 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Michael,

Thank you for your wonderful feedback. We’re delighted to hear that you found our website clear and easy to use, and that you were happy with our prices, prompt delivery, and email updates throughout the process. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Great prices

Great prices. Free delivery. Bang on!

21 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Simon,

Thank you for your great feedback. We’re delighted to hear that you were happy with our prices and free delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 1 estrellas sobre 5

Avoid...

Avoid.... purchased blaize no ice. Had to chase them after a week. Finally got through and told it was arriving by the end of the week.
Then out the blue the next day get a refund with no communication.
Very poor

21 de mayo de 2026
Opinión espontánea
Logotipo de WizVape

Respuesta de WizVape

Dear James,

We’re really sorry for the inconvenience you experienced. Unfortunately, we had a brief stock issue with the Blaize No Ice, and despite personally trying to source it, none of our suppliers had it available at the time.

As a result, a refund was issued to avoid any further delay, but we completely understand how frustrating it must have been.

We are expecting to restock this item next week. Please feel free to place an order again, and we will make sure it is processed promptly, along with some complimentary items as a gesture of goodwill.

Thank you for your understanding, and we truly hope to serve you better next time.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

After ordering my vapes

After ordering my vapes, I had a call from them stating one of the vapes was out of stock and I told her just to add one of the ones I ordered. Came today quick service. Thank you

20 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Donna,

Thank you for your kind feedback. We’re glad we could quickly resolve the stock issue for you and that you were happy with the alternative and fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Excellent value for money

Excellent value for money, safe and secure with next day delivery.

6 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear John,

Thank you for your wonderful feedback. We’re delighted to hear that you found our service great value for money and felt safe and secure, along with enjoying our next-day delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Prompt and efficient.

18 de mayo de 2026
Logotipo de WizVape

Respuesta de WizVape

Dear Jill,

Thank you for your kind feedback. We’re delighted to hear that you found our service prompt and efficient. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Valorada con 5 estrellas sobre 5
Logotipo de WizVape

Respuesta de WizVape

Dear Stephen,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our prompt service and product. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

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