Dr Grahame (FUE transplant, April 2025) and Marzena (SMP, summer 2026) were both fantastic throughout. Attentive, professional, quick to respond and their work speaks for itself. My case was challeng... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Dr Grahame (FUE transplant, April 2025) and Marzena (SMP, summer 2026) were both fantastic throughout. Attentive, professional, quick to respond and their work speaks for itself. My case was challeng... Ver más
La empresa ha respondido
My experience with Dr. Deme and the Westminster Medical Group team has truly exceeded my expectations. I intentionally waited a full year after my procedure to write this so I could evaluate the lon... Ver más
La empresa ha respondido
The staff is wonderfully down-to-earth and genuinely caring. They take the time to explain everything clearly and set realistic expectations, which makes the whole process feel much less stressful. Th... Ver más
La empresa ha respondido
I had a FUE transplant with Westminster Medical Group earlier this month and the team have been fantastic. Dr Graeme Shaw undertook the transplant and the rest of the medical team who supported the tr... Ver más
La empresa ha respondido
Westminster Medical Group® is a leading UK hair transplant clinic situated in the Harley Street medical district of central London. We specialise in hair, beard and eyebrow transplant surgery, including Scalp Micropigmentation treatment and non-surgical hair loss solutions. Contact us today to book your free consultation with one of our hair transplant surgeons directly to discover how we can help you. Our hair restoration experts have vast experience in FUE & FUT hair transplant surgery, and are registered with the General Medical Council, Care Quality Commission, The International Society of Hair Restoration Surgery and the World FUE Institute. During your free consultation you will personally consult with our surgeons at our Harley Street hair transplant clinic in London to discuss all the options available for your specific case of hair loss.
134, Harley Street, W1G 7JY, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have to say Dr Sebastian and the whole team at WMG are First Class.
From my initial phone enquiry 8 weeks ago with Debra to having an FUE transplant last week with Dr Sebastian.
The Client Coordinators (Theresa & Debra) & Patient Advisor (Barbara) have all been exceptional, explaining the process, uploading photo's, to organising a Consultation with Dr Sebastian, and at no point was there any pressure to commit.
The day of the procedure could not have gone any better - from the moment I arrived at 09.30am, I was introduced to the team and they put me at ease straight away.
The room is well lit on the second floor with a lot of natural daylight and very modern, having background music helped greatly and by 10.00am they all got to work - with-in a few hours the grafts had been extracted and after a 20-30 minute lunch break, Dr Sebastian completed the procedure with the help of his team / technicians to implement the grafts on the top of my head.
The whole process was smooth, professional, friendly and relaxed.
The pre & post care instructions are very clear and concise and Dr Sebastian verbally went through it with me after the procedure.
I cannot fault the experience and fully understand why they consistently get top reviews.
Finally, a special thank you to Barbara - as I emailed WMG 5 days post op - regarding a query and she responded with-in an hour (evening hours) sorry !!!

Respuesta de Westminster Medical Group
Excellent service throughout. Surgeon Dr Sebastian - Professional, knowledgeable and patient with questions. Well looked after during day and great results so far. Would recommend to anyone and would go back to them in the future if further recession. Good ongoing and post op care also.
Competitive pricing.
Great team

Respuesta de Westminster Medical Group
Scalp Micropigmentation
Marzena is friendly and effective at her job, results are great, had my crown tattooed which was perfect as I shave my head anyway and that affected area looks a lot denser.
Process isn't painful but not pain free, would describe it as uncomfortable for 1.5hr - 2hr per session over 3-4 sessions. Marzena lets you take breaks and watch TV whilst its happening which helps.
Overall great experience, lovely service from Marzena and effective results.

Respuesta de Westminster Medical Group
I came to WMG in 2020 for my first FUE for 1,500 grafts. I was exceptionally well looked after and Dr Richard Rogers was professional and helpful, as were his team. They only operate on one person at a time in a day so I felt really valued. During the recovery/growth/shedding and the regrowth phase, I was anxious throughout but a former team member, James, were quick to alleviate any concerns I had - being on hand with quick responses and tips for maintenance.
Roughly a year or so in, the hairs regrew with full force but I was a bit disappointed that the hairline was not entirely symmetrical around the temples... I don't think it was easily noticeable but I knew it for sure and as did my hairdresser. Didn't think much of it initially but it began to bug me more over time.
Another two years later, my original hairs continued thinning (probably due to dipping in and out of finasteride inconsistently) and I wanted to lower the hairline slightly anyway, so I got in touch with WMG in 2023 to express my concerns around the symmetry issue and to schedule in a corrective & additional procedure.
Barbara, Theresa and Dr Sebastian were both all over it and understood my dissatisfaction, giving me a preferential price on the second op for December 2023. Again, a phenomenal experience and so comfortable throughout. I'm now 13 months in and couldn't be happier with the new result! I'd wholeheartedly recommend WMG to anyone :)

Respuesta de Westminster Medical Group
I have had a great experience with Marzena whilst having SMP into an old scar which is now undetectable even with relatively short hair. I would highly recommend.

Respuesta de Westminster Medical Group
I had a brilliant experience at WMG, and would highly recommend the clinic to others. From my first interaction with WMG via their website, to the speed and quality of interaction from Barbara and Theresa, and my initial Zoom consultation with Dr Shaw. It was clear this was a professional and high quality clinic.
This was actually my second hair transplant after initially having one 6 years ago, so I was of course very conscious of making the right decision - and I definitely did with WMG.
I was immediately at ease on the day of the procedure after spending time talking through the process and my situation (due to my previous transplant) with Dr Shaw and Marzena. They took the time to explain everything in detail, and answer any questions I had. Their professionalism and genuine care was abundantly evident throughout the day. It was also great that we managed to get quite a few more grafts than originally expected!! I ended up with 2,560.
The technicians Thurya, Andrea, and Milena were great too. I did fall asleep during the afternoon so apologise if I was snoring!!
The post op instructions were clear, and the kit provided was helpful. Dr Shaw made sure to check up on me during this time.
Overall, really pleased with my experience and would highly recommend Dr Shaw, and WMG to others.

Respuesta de Westminster Medical Group
Dr Shaw and WMG
I recently had a hair transplant With Dr Grahame at Westminster Medical Group on 5th Nov 2024, and I am now in the second day post op recovery.
Although it is too early to comment on the final results, the process itself from the initial consultation to the procedure was entirely smooth, professional, and exceeded my expectations.
Dr Shaw stood out to me as an incredibly kind and enthusiastic surgeon. He geniunely listenned to my concerns/ ideas when it came to designing a natural looking hairline. And what appealed to me about WMG was that I never felt pressured into making a decision - the entire process was done at my speed.
Dr Shaw and the team were incredibly knowledgeable, taking the time to explain the procedure in detail and answer all of my questions. They gave me realistic expectations about the process, including the recovery timeline and the final results. I felt confident from the start that I was in good hands.
The procedure itself was virtually pain-free, I actually fell asleep while the extraction was happening! and although you are sat/ laying in a chair for a long period of time, I felt very comfortable and could watch TV. The team made sure I was never in any pain and always topped up the local anaesthic when I needed
The technicians Thurya, Julie, Andrea and Ridha were also very attentive and kind, checking in on me throughout the procedure to ensure I was doing well.
I was provided clear instructions for achieving the best results post op, and received contact the day after from Dr Shaw to check in on things, which made me feel very reassured that my treatment didn't end once I left the clinic and it would continue throughout the healing process.
If you're considering a hair transplant, I highly recommend Dr Shaw and WMG. I was considering it for many years before I finally set up a consultation, and I am glad I done so! Their expertise, professionalism, and dedication to patient care made all the difference. I’m so happy I chose them.

Respuesta de Westminster Medical Group
Thankyou for the excellent SMP via Marzena. Completed 3 sessions following informative conversations . Painless, superb technician and really pleased with the final result. Can’t recommend Marzena enough who makes you feel relaxed throughout and is clearly an expert at what she does.

Respuesta de Westminster Medical Group
The initial consultation was very useful, the doctor discussed my motivations, current hair loss drug usage, what to expect, etc and it felt like he had my best interests at heart rather than trying to push me to go forward with the surgery.
The surgery itself took pretty much an entire day but was fairly straightforward. All of the staff were very friendly and professional. The surgery theatre is clean and well maintained. The initial anaesthetic injections on the back of my head (donor area) were very painful, but after that the entire procedure was completely painless. I was on the larger end for total grafts with approx 2650 new follicles implanted.
Post surgery you’re sent home with a booklet containing care instructions for the next few weeks and what to expect as well as the necessary drugs & products.
My recovery in the 2 weeks post procedure has gone well. I had significant swelling that started a few days after the procedure that started on my forehead and travelled as far down as my cheeks so fair warning you will possibly need to around a week to recover. Since then I’ve returned to normal and the scabs have started to shed. Both the donor and recipient areas are healing well and there doesn’t look to be any scarring.
I would definitely recommend WMG to anyone looking to get a transplant and advise to book a consultation to discuss your options.

Respuesta de Westminster Medical Group
Flawless experience. True experts in their field (and lovely people too!).

Respuesta de Westminster Medical Group
Highly recommended. My dealings with Westminster Medical have been superb throughout my treatment. Thank you to all the team. Dom

Respuesta de Westminster Medical Group
I recently had a hair transplant with Westminster Medical Group. Throughout the process Dr Sebastian and his team were incredibly helpful and professional and now, just 4 months later, the transplanted hair is already starting to come through. I would have no hesitation recommending Dr Sebastian to anyone thinking of having the same procedure. JC

Respuesta de Westminster Medical Group
Dr. Sebastian and his team are extremely knowledgeable. So far my hair graft has complimented heavy by people, and I'm still only in the 4month. I will highly recommend!

Respuesta de Westminster Medical Group
This has been such a great experience overall. I had a hair transplant in April this year and already can see a HUGE improvement to my hairline. Dr Sebastian and the whole crew at Westminster Medical Group are fantastic! Thanks all

Respuesta de Westminster Medical Group
Incredible professionalism during the procedure. Clear expertise and experience present across all technicians and surgeon, did not feel uncomfortable for a second. WMG followed up right on the 6 month mark and have been very helpful in assuring any assistance that may be needed.

Respuesta de Westminster Medical Group
I recently had a hair transplant procedure at Westminster Medical Group with Dr. Grahame and his exceptional team, and I couldn't be more pleased with the entire experience. From the moment I walked in, I felt welcomed and well cared for. Dr. Grahame is incredibly knowledgeable and took the time to explain every step of the procedure, making sure I was comfortable and informed.
The team's professionalism and attention to detail were outstanding. They made sure I was at ease throughout the process, and their dedication to achieving the best results was evident. The procedure itself was smooth and the aftercare has been fantastic.
Thank you so much.

Respuesta de Westminster Medical Group
The entire process from initial prospecting, through to after care has been completely reassuring and top notch. It was a totally 2 way process, all staff listened to my wants, needs and expectations, made me feel completely at ease. I would whole heartedly recommend to others (I already have some friends keen). 5*

Respuesta de Westminster Medical Group
After extensive research and visits to numerous clinics, I chose Dr. Ted Miln and his team for my FUE transplant, and I knew I was making the right decision. Their professionalism shone through from the very first consultation. Having curly afro hair, I was particularly concerned about finding a specialist with the right expertise. Dr. Miln's experience and confidence in handling my hair type were significant factors in my decision.
On the day of the procedure, everything went smoothly. The team ensured I was comfortable from start to finish. I was provided with lunch, painkillers, and clear explanations about each step of the process. This level of care and attention to detail was truly reassuring.
The procedure exceeded my expectations in every way. Dr. Miln went above and beyond at no extra cost, giving me a fuller hairline than I had anticipated. Now, just one week post-surgery, I am feeling confident that I will have fantastic results.
Barbara has been incredibly responsive, answering all my questions promptly and thoroughly. The technicians were equally wonderful, making me feel comfortable and well-cared for throughout the process. Every step of the way, I was guided with clear instructions, which made the entire experience smooth and reassuring.
Overall, my experience with Dr. Ted Miln and his team has been outstanding. I am excited about the healing process and looking forward to seeing the final results. Highly recommended!!!!

Respuesta de Westminster Medical Group
You will be looking for professionalism and artistry!
Marzena poses both and makes for a painless and rewarding experience.
Never in doubt and so happy with my results.

Respuesta de Westminster Medical Group
This review is specifically for Marzena and SMP and Westminster Medical Group. I was interested in SMP after having FUE elsewhere, but didn't know where to start and looked to google for help.
A number of places I spoke to were not particularly helpful or informative and I had a number of basic questions. Then I found Marzena! She was very generous with her time and answered all of my questions. She was cheerful and made me feel very comfortable and valued. In addition to her lovely nature, I was particularly impressed to learn that Marzena teaches other SMP practitioners.
I have since had 3 treatments with Marzena. She is an absolute delight and I am so happy that I did my research and found someone so skilled and personable for this treatment. Thank you Marzena!

Respuesta de Westminster Medical Group
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.