We visited WoodUpp showroom at Coomera and found the staff friendly and knowledgeable about there products. Overall a good experience. Deliver for the panel we chose was from Melbourne but didn’t take... Ver más
La empresa ha respondido
RIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We visited WoodUpp showroom at Coomera and found the staff friendly and knowledgeable about there products. Overall a good experience. Deliver for the panel we chose was from Melbourne but didn’t take... Ver más
La empresa ha respondido
If you're ordering from Australia - expect a massive delay with no communication. Ordered a quite a few things, no response for over a month, you need to followup with them. I'm sure the products... Ver más
La empresa ha respondido
Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... Ver más
La empresa ha respondido
Quick delivery to the door, easy installation and looks amazing. Bonus, our bedroom smell like a forest.
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa

RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australia
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We went with WoodUpp late last year for 5 projects throughout our home!! Delivery from East coast we’re in Perth.
Absolutely beautiful product and customer service is way above and beyond!! Even hearing from the owner and delivery logistics to make sure we were happy! We would highly recommend them and their products. 5Star!!! ⭐️⭐️⭐️⭐️⭐️

Respuesta de WoodUpp - Australia

Respuesta de WoodUpp - Australia
I’ve only ordered a few samples so far but the service and communication about my selections has been professional, friendly and helpful. Hoping to make a purchase soonz

Respuesta de WoodUpp - Australia
Able to see sample of product with receiving two samples of my choice & offer of free postage. Thank You.

Respuesta de WoodUpp - Australia
I took a lot of time choosing the products, and the team assisted me. The delivery caused damage to two panels, and the support team could not have been more helpful in replacing those panels. I will have the system installed shortly and am excited about the project because the materials are outstanding. What an awesome support team. Thank you, Ben

Respuesta de WoodUpp - Australia
Very helpful when I had questions. They also got back to me quickly when I emailed or rang. They explained everything so I didn't have a problem putting these up. They really made my place look up to date and "huegge"- cosy in Danish, I also love the cookies I got. Thank you

Respuesta de WoodUpp - Australia
Ben from WoodUpp sales team was fantastic throughout, offered plenty of updates and helped out when needed. Highly recommend these super high quality panels AND accessories, way above the rest on the market. Cheers team :)

Respuesta de WoodUpp - Australia
Overall very happy with the product, love the accessories too. But if I had known the end pieces weren't available to buy I would have ordered from a different supplier, it made it difficult to get the right finish on 2 of the walls I installed as they were walls that jutted out so definitely needed end pieces, luckily I got away with the Bunnings end pieces but they're a slightly different colour and have black edges rather than timber colour like the Coastal Oak panels I ordered. I might have even gone with these ones in a different colour but the fact the website says out of stock is not right, they actually aren't even available.

Respuesta de WoodUpp - Australia
I ordered their Classic Oak beige felt during their Black Friday sale at the end of November. I was later told they ran out of the beige felt, and I agreed to swap to black felt. Almost 3 weeks, my order finally arrived, and it was missing one panel! I followed up and their comms have been very slow. It's now the new year, and my project that I was hoping to do over the Christmas break is now blocked. Very disappointment.

Respuesta de WoodUpp - Australia
Really easy to use. Shame the delivery took such a long time, I know it was stuck with the courier but there was no tracking until I followed up.

Respuesta de WoodUpp - Australia
Quality finished panels that look great and are easy to install

Respuesta de WoodUpp - Australia
The CREATE & LED sets I purchased are perfect! Beautifully packaged and presented and delivery was quick. The products are really good quality and setup was super easy.

Respuesta de WoodUpp - Australia
The product is not as good a quality as other similar products we have used.

Respuesta de WoodUpp - Australia
Outstanding service from start to finish! The wall panels are top quality and look absolutely fantastic. Delivery was fast and efficient, and the customer service was excellent throughout the entire process. Communication was clear, professional, and helpful, making everything seamless and stress-free. Highly recommend to anyone looking for premium wall panels and reliable service

Respuesta de WoodUpp - Australia
Everything - from ordering, delivery and support was exceptional: I would highly recommend this company over and over again.

Respuesta de WoodUpp - Australia
Samples supplied looks ok and arrived in reasonable time.
I was constantly updated of delivery and there were follow ups regarding the products after the delivery.

Respuesta de WoodUpp - Australia
Very helpfully and good communication.
Sent samples as promised.

Respuesta de WoodUpp - Australia
Samples received as described and they were of a decent size to allow a good personal review of the product. Happy with the quality and feel of their products so will look to order

Respuesta de WoodUpp - Australia
Fabulous customer service, and very helpful and quick with design and installation detail advice, complete with photo examples to show the different treatments. Friendly and personal approach, and the wall panels are fabulous quality.

Respuesta de WoodUpp - Australia
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.