Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Ver más

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Consulta las opiniones de los clientes
This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Ver más
The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Ver más
The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Ver más
Información sobre la empresa
Sobre Woody Oven
Escrito por la empresa
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Free Shipping Over £45 + Free Returns
FREE next day delivery (ex Saturday)
Información de contacto
Unit 27, Wharf Street, WA1 2HT, Warrington, Reino Unido
- customersupport@woodyoven.com
- woodyoven.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 42% de las opiniones negativas
Suele responder en menos de 2 semanas
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Love mine so much bought for the…
Love mine so much bought for the children as moving in presents
Quick delivery and the dough worked…
Quick delivery and the dough worked brilliantly. Super tasty!
Great company and pizza dough balls
Fast delivery and great product (Sourdough pizza dough balls). did have issue with damaged delivery but was resolved easily to full satisfaction.
The pizza dough balls were well…
The pizza dough balls were well packaged and arrived still frozen. The dough is easy to use and makes great, tasty, pizza bases
delivered exactly as ordered and on time
Woody oven pizza dough
Love the pizza dough and great taste. Ordered a few times now and last order was short. Customer service straight away sent another that arrived next day. Good service apart from not being able to talk to customer service
Fantastic dough balls and brilliant…
Fantastic dough balls and brilliant service and delivery
Delivery on time
Delivery on time, only tried one, need to practice my needing teckneak
Always a top quality and excellent…
Always a top quality and excellent product. We’re on our 3rd lot of sourdough bases.
Great Pizza
Ordered the pizza oven, wood fuel and Neapolitan dough balls all of which arrived within 48 hours of placing the order.
Used for the first time and found following the instructions and suggestions for preparing the dough together with setting up the oven to cook all pretty straight forward.
Made three different topping pizzas which were all fantastic, especially the traditional Neapolitan style. Will no doubt become more skilled as we gain more experience, but for a first attempt we’re really impressed. The pizzas cooked very quickly and had that wonderful crunch to the base and crust, also the subtle smoked flavour from the wood gave a nice authentic finish.
Would definitely recommend, great service with good quality products
We look forward to our next go at home made great pizza.
Absolutely brilliant pizza dough
Absolutely brilliant pizza dough. Not worth making your own.
Best dough I’ve eaten.
Purchased both types of dough which are equally fabulous. Fast delivery. Highly recommended, will be purchasing again and again.
Another quick delivery
Another quick delivery. The sour dough was still frozen. This dough taste amazing, I'll definitely keep ordering this. A great service.
Order for the first time and delivered…
Order for the first time and delivered when they said they would deliver it, ideal to put in the freezer ready for xmas
Delivery Request isdues
I ordered 24 dough balls during the Black Friday sale for £34.99. Immediately after placing my order, I noticed the delivery was scheduled for 1-2 days, when I wouldn’t be home. I emailed customer service straight away explaining that no one would be available to receive the frozen dough balls during that timeframe, and asked if they could deliver later in the week to ensure the product wouldn’t spoil.
Customer service initially responded saying this wouldn’t be a problem and they’d arrange it. However, I then received a text confirming delivery for the exact dates I’d said I’d be away. I emailed again asking what was happening, they did respond advising if the dough was spoiled they would replace.
I responded with a request, and sent some further e-mails which took some time to respond. The comfort e-mail to confirm the action would help create a more rounded service. But they did resolve.

Respuesta de Woody Oven
Woody Sourdough pizza dough:
Woody Sourdough pizza dough:
Tastes just like the £14 - £17 pizzas we used to buy. In fact even better as its become a family favourite to add our fave toppings (banana and red onion chutney for me!) Saved us a flippin fortune. With the price of food rising every week, this is a great way to save on your monthly food bill / weekly takeaway token. We love the taste and great ingredients. Woodys is BEST!!

Respuesta de Woody Oven
Fantastic sourdough balls and great…
Fantastic sourdough balls and great customer service. We received the wrong order, which I’m sure is very unusual but was rectified without delay. We will continue to use this company for restaurant quality dough.

Respuesta de Woody Oven
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