Banner for Woody Oven

Woody OvenOpiniones 

702
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Ver más

Valorada con 5 estrellas sobre 5

This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Ver más

Valorada con 5 estrellas sobre 5

The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Ver más

Valorada con 4 estrellas sobre 5

The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Ver más

Información sobre la empresa

  1. Zona BBQ
  2. Fabricante de alimentos
  3. Jardín
  4. Servicio de pedidos de comida online

Sobre Woody Oven

Escrito por la empresa

Great pizza. Made simple. All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.

Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls

Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.

If you have any queries or complaints please email: customersupport@woodyoven.com

Free Shipping Over £45 + Free Returns

FREE next day delivery (ex Saturday)

Get Free Next Day Shipping on all orders exceeding £45

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

702 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 42% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(702)

177 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

First time orderer, amazing service

First time orderer, and the product was incredible. Best dough around!! We had a slight hiccup with the order (11 arrived instead of 12), but the team sent a whole new order out, next day delivery. Top tier customer service, will definitely order again!!

30 de julio de 2025
Opinión espontánea
Logotipo de Woody Oven

Respuesta de Woody Oven

Glad we could assist you and rectify the mistake, these things happen - but our customers deserve the best!

Thank you!

Valorada con 5 estrellas sobre 5

We used this company for the first time…

We used this company for the first time today as we were a bit too busy to prepare our own dough, we all decided it was better than ours! The dough arrived promptly and was well pack with clear instructions on how to store and use the dough. We had to get in contact with the company to ask a question and the online chat tool was really useful as was their prompt response to our email. We would definitely use this company again.

29 de julio de 2025
Logotipo de Woody Oven

Respuesta de Woody Oven

Thank you for the review, glad you loved the dough and we're glad we could be helpful.

Thank you

Valorada con 5 estrellas sobre 5

We had a very slight problem with our…

We had a very slight problem with our Woody having used it several times, a replacement part sent out swiftly & effectively. Thank you for the great communication.

29 de julio de 2025
Logotipo de Woody Oven

Respuesta de Woody Oven

Glad we could assist it, thank you for the review.

Valorada con 5 estrellas sobre 5

Just good

Just good, easy to work with, tasty, consistent Dough, buy some

28 de julio de 2025
Logotipo de Woody Oven

Respuesta de Woody Oven

Thank you for the review, glad you enjoyed it!

Valorada con 4 estrellas sobre 5

The doughs are great,easy to defrost…

The doughs are great,easy to defrost and tastes great,my only gripe would be trying to get them out the plastic they are stored in comes away in small pieces and to pick a few bits out the dough otherwise would be 5⭐️

21 de julio de 2025
Valorada con 5 estrellas sobre 5

Like eating in Italy

We are a Italian family living in UK so we know the Italian way where it’s one entire pizza per person no sharing because it’s so light.
The dough was very easy to handle and stretching.
was our first time true Neapolitan pizza home night and it was really great we did 8 amazing pizzas many flavours, the pizzas was excellent no less than any renowned pizzerias.

Pleasant experience, thank you!

16 de julio de 2025
Logotipo de Woody Oven

Respuesta de Woody Oven

This is quite possibly the best review we have ever received! Thank you for the kind words, glad you enjoyed them!

Valorada con 5 estrellas sobre 5

Arrived promptly

Arrived promptly, haven’t tasted em yet , had these for tea a few nights ago, best dough I’ve worked with by a country mile, dough is so easy to work with and so light they virtually float into the oven, crispy base light crust absolutely bang on, , if ye haven’t bought these then get on them now, highly recommend

16 de julio de 2025
Valorada con 5 estrellas sobre 5

Great customer sevice

The costumer service, particularly James, took particular interest in our experience with the gluten free dough we ordered. We may need to buy a wooden oven to master this special kind of pizza. They arrived perfectly individually packed and frozen.

We wanted the best Neapolitan pizza out of this gluten free dough, James contacted us with details about it for our best experience.

We really appreciate and will not hesitate to purchase more in the future.
Also gifted us some neapolitan pizza dough which we are so looking forward to cook and taste how they come out.

Much appreciated when business look after and value their customer's experience. It tells a lot from the company's values.

7 de julio de 2025
Valorada con 5 estrellas sobre 5

So quick!

So quick! Ordered on Thursday and delivered on Friday by DPD. Worked like a dream, which is rare!

10 de julio de 2025
Valorada con 4 estrellas sobre 5

Rapid delivery, great stand

Rapid delivery and the stand is really great product.
Good finish, is a decent size compared to many that are just too small really.
The door hook/fitting is very handy too

Lost 1 star as removable shelf and one of panels arrived slightly bent

10 de julio de 2025
Valorada con 4 estrellas sobre 5

This pizza oven is great

This pizza oven is great. Easy to use considering it was our 1st time using a pizza oven. Only gave 4 stars as the gas attachment is currently out of stock, but will get one when they are back in stock

8 de julio de 2025
Valorada con 1 estrellas sobre 5

Absolutely horrendous level of customer…

Absolutely horrendous level of customer service. Don’t get me wrong the oven is fab however the gas attachment has broken after 3 uses. I have emailed 6 times with no resolution. Firstly I got a response asking for my address and that they would send out a new one. Great customer service on first thoughts. However 2 weeks went by and no replacement. I emailed 3 times, to which the reply was now send it back and we will fix it. Not ideal when promised something else. Now radio silence. Not sure what to do.

Ps I don’t typically review things bad but this is appalling service.

10 de julio de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más