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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible experience so far I sent my manuscript on my first book. I received it back I have a project manager named Wendy Reis kinda rude when I asked questions. I had to send my manuscript back twice... Ver más

Valorada con 1 estrellas sobre 5

I have paid $600.00 on February 4th or 5th , 2026 and today is April 22, 2026. I haven't received my book yet. I was told by Nick Caya that it would be done today. He keeps telling me that I have no... Ver más

Valorada con 5 estrellas sobre 5

I have used Word 2 Kindle for two books and in each case they produced a quality product. They fix and correct any errors or mistakes. It’s important to review a draft and submit any changes before yo... Ver más

Valorada con 5 estrellas sobre 5

Here's how to reconcile these radically different reviews: I've done several books with Word2. If I give them a complete manuscript that looks EXACTLY the way I want it, it has always been very smoot... Ver más

Información sobre la empresa

  1. Medios de comunicación y editoriales

Información proporcionada por diversas fuentes externas

Get your ebook formatted for the Kindle for only $49!


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Word 2 kindle fantastic , thank you

Word 2 kindle, thank you for doing a great job
Of formatting my rhyming poems, I hope they make a few bob

I'm new to writing and my questions were endless
You did a great job, in fact, you were tremendous

So, if your looking for expertise and don't want time to dwindle
Then I would highly recommend you use Word 2 kindle

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless process, impressive result

Nick and the Word-to-Kindle team have converted several of my novels to EPUB for Kindle and other e-reading platforms.
The process is seamless. Assessment to invoicing is usually a day and the longest I’ve waited for conversion is four days. As any author knows, no matter how carefully they’ve edited, an error or typo always seems to get through. The Word-to-Kindle team are happy to make those go away.
The result is impressive. Great flowable layouts, immediately accepted by the e-platform.
Nick is attentive, keeps me up to date and is serious about the quality of his product. The Word-to-Kindle team should be the first stop for any author aiming for EPUB platforms. I thoroughly recommend them.

11 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

First book experience

Nick was instrumental in keeping up with communication. The editor to proof read didn't do thorough job as required for writing. Suggestion: need to hire someone who is passionate about editing and proofread manuscripts. Thankfully the job was done. Thank you.

31 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A positive, learning experience with W2K

I went with W2K because their prices were the best. I had been looking to reach a vast market that never really existed by employing a top self-publisher. I lost a lot of money. I had a lot of experience when I chose W2K, so I knew how to work with them. I've published several books with Nick and Mary. For some books it's been the works; editing, cover, formatting, uploading, marketing material. They responded to every email quickly and professionally. I've never stopped trying to teach myself how to take advantage of KDP. For my last book, I got stuck formatting a manuscript for KDP, and they were right there to help. The best was when I earned a "we believe in you and your books," something every writer struggles for.

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

For the cost

For the cost, W-2-K services are great. I’ve published four books to date with more to follow. They have been patient with my errors, helped me fix mistakes, and always been very pleasant to deal with. If you are looking for an affordable and fairly easy process to publish, I highly recommend Nick and his team. As I read through multiple reviews, I myself was a little concerned over the number of one-star ratings, however it would be my guess that the experiences were most likely a combination of misunderstandings and mutual errors. No one is perfect, mistakes get made, and self-editing is extremely difficult. I’ve worked with two project managers, and both have been great. If you want or need a higher level of interaction and service, there are other vendors who by charging more can offer that. W2K has always been upfront with me on what they can and cannot provide, and each cost involved.

9 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad Business Practice

Very responsive while trying to sell their service, then disappear after. They did not follow my request for my manuscript, failing to adjust according to an update I provided not long after submitting my initial manuscript. This resulted in me not having the correct manuscript in time to hit my desired publish date. Now, they’re refusing to refund the money for an incorrect manuscript I’ll never use because they say it’s not their fault they can’t update a manuscript request once it’s sent to their team.

21 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

For a 5 star experience, do this...

Here's how to reconcile these radically different reviews:
I've done several books with Word2. If I give them a complete manuscript that looks EXACTLY the way I want it, it has always been very smooth sailing. If I want them to help me dick around with it, it quickly gets frustrating, slow, and expensive.

4 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

My designated project manager was Thea…

My designated project manager was Thea Stevens, and my primary contact was Nick Caya. Recognizing that this may be a smaller operation with limited resources, I understand that response times and service delivery could be impacted. On 02/22, I initiated an order for the editing and publishing of an eBook. Unfortunately, the service provider failed to meet the agreed-upon deadline of 03/19, prompting me to promptly cancel the order due to their inability to deliver the eBook on time. As outlined in their policy, I am entitled to a refund under such circumstances. Despite the website's commitment to 100% customer satisfaction, I have yet to receive any communication or assistance from their customer support or call center. It is unfortunate that they do not offer customer service and have conveyed their inability to contact customers via phone. Additionally, no progress was made on the project as I canceled it shortly after receiving the project plan. Despite my repeated attempts to reach out, I have not received any response from the service provider since March 15th. Consequently, I am sharing this review to alert others to my experience. Prospective clients should be made aware of their business practices.

15 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid!

I basically ended up paying for the same project twice. After waiting over a month, the book was incorrectly formatted and then I was charged the same fee for reformatting. I also paid for an e-book that was delivered without any formatting whatsoever so it completely unusable. I started this project at the end of December and I still am not on Amazon as of February. There is no way to communicate with the people actually working on my book. Only a “project manager” who forwards my emails to the team. Save your money and time.

6 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Word-2-Kindle is easy very worth the cost!

They have been great! I previously had published on Amazon (and a long time ago with a traditional publisher), but Word-2-Kindle made the whole process much faster, more accurate, and virtually painless. Marie Myers is a wonderful project manager. My most recent book, GROWING UP TOUGH, is my fourth book to use Word-2-Kindle, turned out lovely, and has received many nice reviews. Just remember to get the manuscript as perfect as you can prior to submitting and be sure to give clear instructions so the team can have it ready without needing too many corrections.

2 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Attention

Attention! They're scammers! You will lose time, money, and nerves! Please do not believe the false 5-star reviews that they write about themselves!

7 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I gave this company a second chance

I gave this company a second chance, which was a huge mistake. My manuscript was sabotaged. It was not what I submitted to them for edits. It was full of dropped sentences, inserted words that I did not write, and pivotal chapters were deleted. This happened after I submitted edits. I got back a whole new manuscript full of insertions and deletions they swore were from their computer program. I don't have the time to chase them down. I am not beholden to them. I have enough money to take my business elsewhere. However, I recommend that you save your money and avoid the trickery and deceit. Book Baby is a lot more professional and lives up to industry standards. Happily they refunded my money.

11 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just flawless

Just flawless - support, responsiveness, every phase of preparing "The Russian Butterfly: Sex Secrets of the KGB," my first e-book, for publication. In fact, I was astounded at how constructive and pleasant every exchange was and how they "didn't judge" my ignorance through several revisions. I'll use Word 2 Kindle again without a second thought. This is an unqualified recommendation.

Thanks, especially, to Meg & Nick.

15 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Update of a prior review

I am updating my review because they did complete my project and part of the problem was what I was doing; so I take responsibility for the errors. I am only giving 3 stars because I do not think their customer service is that great. I understand customers are a dime a dozen apparently but it would be nice if they gave more customized care and listened to their clients. I also think they do their best to milk the client for money unnecessarily. They do not deliver in a reasonable amount of time....usually 14 days unless you want to pay extra.

11 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

For those who can't

I am a Canadian father of three. I recently took K2W up on their offer for assistance. They did what they said they would do, more or less.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

GRATEFUL

GRATEFUL

Word-2-Kindle formatted many books for me, now for sale on Amazon. I did not grow up in the digital age. Word-2-Kindle not only did an excellent job formatting my books, but also worked patiently with me to get the job done. I will be eternally grateful.

6 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience & great value with Word 2 Kindle

I had a great experience with Word 2 Kindle and Nick Caya. They were friendly, prompt and did a fantastic job converting my word projects to the Kindle format. They also did two exceptional book covers which was included in their $49 dollar price. Great job!

29 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Word 2 Kindle!

Though my project manager was polite, the experience was very frustrating. It took nearly 6 MONTHS to get my book published. They should of told me from the beginning an estimated time of completion.
They also should of listened to some of my suggestions, like, talk 1:1 on the phone to solicit the customer's expectations. This would of saved much time. (But they consistently stated they don't talk on the phone with customers!)
They made changes to my book WITHOUT my knowledge. One supervisor, Riz Spencer ducked most of my emails. Not customer friendly nor a willingness to rectify differences. I would not recommend Word 2 Kindle to anyone.

30 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Word-2-Kindle is awesome.

I just published a short story on KDP and needed computer help and a little bit of guidance. Thankfully, I chose to give Word-2-Kindle the shot at formatting and editing my piece. They did an amazing quality job. I especially am excited about their graphic design team. The cover they designed to go along with my simple artwork astounded me, elegant and simple with a retro feel that absolutely stuck out from all the other covers. It was exactly what I wanted. For any unpublished author wanting to get their material out to the public, I recommend Word-2-Kindle as the company that will be able to get a feel for the piece submitted, and appropriately choose the font and cover design that fits with that artist. Thanks again, Word-2-Kindle, I look forward to using your services in the future. John H. Stephenson IV

10 de mayo de 2023
Opinión espontánea

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