Worksome Opiniones 95

TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Was placed with a client through Worksome and only discovered after the fact that Employer's NI gets deducted from your pay, not absorbed by Worksome or the client, but passed directly to you. On... Ver más

Valorada con 1 estrellas sobre 5

I started a new job, and the platform I had to use was worksome. In order for me to be paid, I had to fill out a right to work. Only to find out ON PAY DAY that my money hasnt been paid, and the email... Ver más

Valorada con 1 estrellas sobre 5

Always seems to be some sort of problem every time it comes to needing to invoice. If that's not annoying enough, they often ask for extra verification via sms which takes on average about 2 hours to... Ver más

Valorada con 3 estrellas sobre 5

Virkelig ringe service efter indgået kontrakt. Hvis du vil leve af at arbejde via Worksome - så bruge hellere tiden på at finde dine egne kunder via andre sites eller netværk. Worksome, har... Ver más

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Información sobre la empresa

  1. Servicio de nóminas
  2. Sistema de seguimiento de candidatos
  3. Servicios de reclutamiento

Escrito por la empresa

THE MOST INTELLIGENT WAY TO HIRE AND MANAGE YOUR EXTERNAL WORKFORCE. Worksome is the AI-enabled Freelance Management System (FMS) that automates the friction of talent operations. We help modern enterprises hire, pay, and stay compliant with every freelancer and contractor globally. Our intelligent engine is designed to eliminate the heavy administrative layer of global talent operations. By replacing fragmented spreadsheets and manual legacy processes with automated workflows embedded directly in everyday tools, Worksome empowers businesses to turn talent needs into deployed resources with total autonomy. Why leading enterprises choose Worksome: AI-Enabled Efficiency: Our engine automates the friction of talent operations, from sourcing to final payment. Built-In Compliance: Stay ahead of local labor laws and tax regulations across all 150+ countries and all 50 states across the US. Automated Workflows: Replace manual friction with automated hiring and payouts that scale with your business. Total Visibility: Gain a single source of truth for your entire external workforce in one unified platform. Designed for teams that move fast, Worksome is the most intelligent way to manage your external workforce. Our AI-enabled engine turns talent needs into deployed resources, helping companies hire, onboard, and pay freelancers and contractors with total autonomy and built-in compliance. Scale your workforce confidently and give your teams the freedom to focus on what matters most.


Información de contacto

  • Worksome ApS Dampfærgevej 7, 2100 , Copenhagen Ø, Dinamarca

  • worksome.com

1,7

Muy malo

TrustScore: 1.5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Unsupportive and impersonal

My first experience with Worksome as a freelancer and there has been constant confusion and issues. Firstly picking up hefty Employer's NI costs which HMRC said themselves was against their guidelines and is illegal. Secondly I had Employer's pension and Employee pension deductions passed on before even being enrolled. You get replies on customer service but the whole platform and they way it's set up is impersonal and unsupportive with complicated matters. I would really avoid having to use the platform again as it's been costly and complicated.

30 de septiembre de 2022
Opinión espontánea
Logotipo de Worksome

Respuesta de Worksome

Hello there,

Thank you for taking the time to provide your feedback.

We apologise that your first experience with Worksome wasn’t the positive one that we all would expect and we’ll make sure that future interactions meet our high standards.

I believe that we’ve located the conversation that you did have with us and I understand that you have received a response to clarify our setup with regards to deductions.

I would however love to make sure that you are happy, so please reach out to us in support and we’ll arrange a call to discuss this further.

Best wishes,
Worksome Team

Valorada con 1 estrellas sobre 5

Worksome are a terrible platform

Worksome are a terrible platform. Avoid if you are trying to make a career as a freelancer or contractor in the UK. They won't set up dedicated Pension contributions in their payroll, for no valid reason. If you want a serious umbrella company, go to Parasol or someone that knows how to look after UK contractors.

26 de agosto de 2022
Opinión espontánea
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Respuesta de Worksome

Dear Max,

Thank you for your review.

We are sorry to hear that you had a frustrating experience with setting up pension contributions via our payroll service, but we really appreciate you bringing this issue to our attention.

We set a high standard for ourselves, and apologise that this standard wasn’t met in your interaction here with Worksome.

My understanding is that one of the team reached out to you and the issue is now resolved but please contact our support team if you need any further help at all.

Best wishes,
Worksome Team

Valorada con 2 estrellas sobre 5

Har haft 2 dårlige oplevelser med…

Har haft 2 dårlige oplevelser med freelancere fra Worksome. Jeg kan egentlig godt lide ideen og platformen osv. men der er alt for få ratings af freelancere indtil videre, så risikoen for at få fat i en dårlig er stor.
Alt i alt har jeg betalt gebyr til Worksome for at blive taget ved næsen af freelancere. Det er sgu lidt surt.

2 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

One of the slowest companies I have…

One of the slowest companies I have worked with. Payments are never ever on time. They are equally as bad a Parsol. The employees are prompt at responding and I can't really blame them. The overall process of actually getting paid is one of the worst UX ever! I left my agency 4 weeks ago and still waiting on payment from Worksome!

1 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Violating IR35 by having me pay the…

Violating IR35 by having me pay the employer's National Insurance for them.

The law clearly states:

In accordance with Chapter 10 of the Income Taxes (Earnings and Pensions) Act 2003, and considering the below conditions, the End Client has concluded, that in the case of this engagement, the Worker is considered: Inside IR35 Because of this, the Worker will be classed as employed for tax purposes for this Engagement and their earnings will be subjected to the same level of tax and national insurance as if they were an employee.

It's clear as day. Worksome claim it's nothing to do with them, but they are the intermediary and this is within their contract. They should not allow employers to use their site to violate employment law.

7 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Late payers

Knowing full well that this year Christmas involved a 4-day bank holiday they prepaid my bill on 25th (it became due on 26th) knowing full well it would be paid at least 3 days overdue. When I complained and said the delay had put me in financial difficulty, this was blamed on the bank holiday and I was told to 'have a great day [smiley face]' - not once, but twice. You couldn't make it up!

Typical Big Corp, only care about their own and their clients' cashflows; despite claiming to 'factor' payment for free, they do nothing to ensure it's made on time! Avoid if you can.

UPDATE: and typical Big Corp response too. Horrible company! Most companies pay BEFORE a bank holiday, not afterwards. Just goes to show where it's priorities lie - and it's not with looking after the freelancer. I would have preferred not to get a response at all, rather than this one. But at least it proves my point nicely. Keep on digging worksome, you're showing everyone what you're really like.

29 de diciembre de 2021
Opinión espontánea
Logotipo de Worksome

Respuesta de Worksome

Hi Kryssie

Happy New Year and thanks for taking the time to share your feedback for us on Trustpilot.

I'm sorry to hear that your experience with our support team wasn't helpful. I can assure you that my colleagues had the best of intentions when getting back to you. We do apologise if the [smiley face] came off as insensitive given the seriousness of the situation.

Now, regarding your factored payment falling on a bank holiday. The terms for factored payments are actually clearly stated in the contract you accepted when starting your project. Just for reference, the terms regarding bank holidays are as follows:

"Should this date fall on a weekend or public holiday, the payment will take place on the next available business day."

So based on the contract terms you were actually paid on time and as expected.

Should you have any further questions regarding the payment terms I'm happy to answer these personally. Feel free to reach out to our support team and ask for Tobias.

I hope this helps.

Have a great day.

Valorada con 5 estrellas sobre 5

Really easy platform to use and should…

Really easy platform to use and should any problems occur (not that there's been many) I always receive a quick response.
So good, I have actually recommended to other freelancers as well as companies requiring freelancers.

24 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not great for my line of work

Not great for my line of work. Freelance sound editor. After 12 months not had a single job from it despite having an impressive CV. Putting myself forward for simple clean up jobs. But nothing. Wouldn't recommend for audio post freelancers.

18 de agosto de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Worksome works pretty well

Worksome is generally a nice platform for freelancers. Set up was easy enough and I get paid pretty quickly on it. There are a few UX things I don't like but generally it is well designed.

9 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot recommend Worksome enough

Cannot recommend Worksome enough - as a freelancer I actually prefer it to working with agencies as everything is so simple. Great platform to use, the most responsive, helpful team and I'm always paid on time.
Looking forward to 2021 with these guys!

20 de diciembre de 2020
Opinión espontánea

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