World Cue Sports Opiniones 

230
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... Ver más

Valorada con 5 estrellas sobre 5

Hi there I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a Peradon Venom cue from worldcuesports.com.au, and I couldn’t be happier with the experience. The cue arrived quickly and was packaged with great care — very secure and professio... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para billar

Escrito por la empresa

World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

230 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(230)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Back in the game

I was returning to the game after many years and Mike provided expert sound advice.I purchased a new snooker cue which has performed as was promised.I would recommend World Cue Sports to anyone for snooker or pool.

14 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

GREAT

I've received the cue within a week. quality of the cue is great, worth the money

8 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star service and processing the…

5 star service and processing the order. high quality products as well as extremely fast shipping. highly recommended and will definilty come back when I need another snooker cue. :)

7 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased a cue and have had a…

I purchased a cue and have had a problem with it and sent a email 1 week ago and a video of the cue and to date not a response the cue in hot weather warps and is not good I the timber was ro be the best of the best but not happy at all
With what's been supplied and would be very careful for anyone to purchase sight unseen

Please see text after world cue sports reply
My text below
Maybe if you sent a info pack on how to maintain cue when you sell one it may not of happened maybe in future think of the customer's needs not money in the bank

World cue sports response
It's on my site under cue maintenance and has been for many years. Toilets don't come with toilet paper 🧻. If I did that I would also need to send a video on how to change a tip, stun, screw back and how to knock in a hundred break.

My opinion is not use this company at all they helped gave advise resolve the problem but not very nice manner after text and there reply to my issue
They did try to call how ever I asked for all correspondence in writing
Buyer beware

4 de noviembre de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Client sent me a text at 353pm and i responded one minute or less later! as per many people i get many bogus emails so hadn't even seen this email or video. As its a video and a large file that goes straight to spam anyway as most computer people do to keep of my server.
I advised what to do as it would be a oiling issue and its a peradon newbury which is maple so obviously needs oiling.
Sent a link to where to get the oil from bunnings and a link to my website on cue maintenance as well.
Honestly people that can't send a text or call before leaving a review will never own a business themselves.
How about respect and old fashion values and contact a person via phone before being a keyboard warrior.

Mick

Valorada con 5 estrellas sobre 5

Absolute legends

Absolute legends, super easy to get in contact with and always transparent with shipping times etc.
It really can’t get much better than here. Wouldn’t shop anywhere else.

17 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sloppy and Arrogant Customer Service

I ordered the cue with the illusion that it was in stock. After paying the circa $330 in full, I was advised that low and behold the last cause was just sold before my order, So I would need to wait 2 weeks for delivery. Not a great start, but I accepted the delay at face value. I received the cue and immediately rolled it on a slate table to check straightness (as done as a final quality check by Peradon in their production video). To my dismay, the brass tip ferrule was not straight. I sent an email to Mike at World Cue Sports expecting a resolution, but instead, I got told that I was mistaken and the cue was perfect as checked by him prior to dispatching. I was also told that no cue is straight and that rolling the cue on a slate bed is not a method for checking straightness. I guess the oldest cue manufacturer in the world is wrong to use this as a quality checking process. So I guess that means I am stupid and blind. Oh well, another great example of arrogance clouding judgement and although I am annoyed that I paid such money for a cue I am not happy with, writing the truth about my experience is somewhat satisfying. Below is the correspondence between Mike and me:
Hi Mike, I received my cue on Friday. Thank you. After checking the cue on a slate based table I have noticed that although the cue shaft is straight, the tip is not. It seems that the brass ferrule and subsequently the tip is not true. Not something I'd expect from a cue at this level. I'm surprised that it got past quality control at Peradon and equally surprised that the cue was not checked by World Cue Sports prior to dispatching. Disappointing. To wait two weeks for something only to find this is not very good.

How are you going to resolve this?

Mike's Response:
hi Adam,

I check every cue and it was fine before leaving.
If you’re checking on a slate table you can’t roll over joints on a full size table.
Also, this is not the way to check a cue if you look online.
Everyone does this but the true way is sighting like a gun and turning.
Cues aren’t ever straight tapered.
Also, if its raining wait for the weather to change as its wood and also freight and climate also changes cues.

Your Sincerely,
Mike Sharp

14 de octubre de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

I saw your email today and i asked that you let it settle and re check. Send it back and i'll check it out. Tried calling but of course no answer. They way you handle it leaving negative comments, bagging my company, threats doesn't inspire anyone to want to help!
Mick - PS the things above in checking a cue are 100% ask others and transport and weather makes a big difference.

Valorada con 5 estrellas sobre 5

Awesome

I’ve had the pleasure of dealing with the guys on a number of occasions and will not be looking anywhere else. Well priced and a fantastic service, can’t be beaten.

12 de octubre de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Thanks Niall

Valorada con 3 estrellas sobre 5

My only gripe is the postage to…

My only gripe is the postage to expensive if it’s costing that much to send stuff you sending it with the wrong courier. If people are spending over &
$100 postage should be free .

11 de octubre de 2021
Opinión espontánea
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Respuesta de World Cue Sports

I don't have massive mark ups check the product then the cost overseas and you'll see i match many without my added costs. Freight isn't free check around on what things cost for freight. Add free freight people do this and add extra to the sell costs. Mick

Valorada con 5 estrellas sobre 5

Epic

Fast, friendly and with good products. Epic combo!

8 de octubre de 2021
Opinión espontánea
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Respuesta de World Cue Sports

Thanks Dean

Valorada con 5 estrellas sobre 5

Pool table lights

Hi, Thank you for your on the phone advice, my order was received in good order. I'm very happy with my purchase and the prompt service

Thank You

29 de septiembre de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Thanks Sam

Valorada con 5 estrellas sobre 5

A pleasure to deal with will buy from…

A pleasure to deal with will buy from again A1 seller. Loved the communication and the packaging of my cue stick was top class, Keep up the good work.

29 de septiembre de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Thanks Roen, happy cueing

Valorada con 5 estrellas sobre 5

Mike was very helpful with the sales…

Mike was very helpful with the sales side when i purchased a quality hard case from this business. Great friendly service and great advice for those who want to listen. Thank you for your help Mike.

25 de agosto de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Thanks Pete, yes some don't want advice but happy to offer it. I purchase goods i would use and don't promote things that i don't believe in. Makes it a lot easier

Valorada con 5 estrellas sobre 5

First time ordering here and it was…

First time ordering here and it was really easy and I actually got what I ordered lol and it didn’t take long to get to me either so was wrapped. Cheers 🎱👍🏻

23 de agosto de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Thanks for the review Shannon and i hope to see some other orders soon.

Valorada con 5 estrellas sobre 5

Excellent Service

Aside from a quality product the customer service is next to none. Quick and efficient well packaged and professional.

23 de agosto de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Thanks Chris, we try as hard as we can.

Valorada con 5 estrellas sobre 5

Predator pool cue

Placed order, received order on time and very well packaged in a protective tube. Very good retailer who will share information and knowledge over the phone and stocks quality products at great prices.

22 de julio de 2021
Opinión espontánea
Logotipo de World Cue Sports

Respuesta de World Cue Sports

Thanks Leigh, we try to offer the best advice and pricing as well.

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