The customer service of World of Wheelchairs is second to none. I cannot express enough the kindness, compassion and efficiency shown by Roy, Tom and Kat when we had a problem with a wheelchair that w... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... Ver más
La empresa ha respondido
Great service and communications. Bought a couple of parts for a friend's wheelchair, parts arrived as agreed and were easily fitted. WoW we're a great find and will definitely use them again should... Ver más
La empresa ha respondido
Excellent service of good product and price Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.
Información de contacto
8 Victoria Street, DN14 5DZ, Goole, Reino Unido
- 01405 947340
- hello@worldofwheelchairs.com
- worldofwheelchairs.com
4,7
Excelente
71 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It was very easy to order
31 de marzo de 2025
Respuesta de World of Wheelchairs
Hi Caroline,
Thanks for your review! Great to hear the ordering process was nice and easy.
If there’s anything we could’ve done to make it a full 5-star experience, feel free to let us know — we’re always looking to improve.
Great price and excellent service
Great price and excellent service. Wheelchair well packaged and delivered quicker than expected. I would definitely use them again.
26 de marzo de 2025
Respuesta de World of Wheelchairs
Hi there,
Thanks so much for the lovely feedback! We're really glad you were happy with the price, service, and speedy delivery.
Great to hear you'd use us again — we’d be more than happy to help anytime
Respuesta de World of Wheelchairs
Hi there Ian,
Brilliant to hear you’re loving the new wheelchair and had a great experience with us!
Thanks for taking the time to leave a review — we really appreciate it. Give us a shout if you ever need anything.
Received wheelchair but no cushions I…
Received wheelchair but no cushions I purchased but I realise that they wouldn't be of any benefit but would consider exchange for the bag
Mrs Jeannette Thomas
1 de marzo de 2025
Respuesta de World of Wheelchairs
Hi Mrs Thomas,
Thank you for your feedback. We’re sorry again for the initial issue with the out-of-stock cushions, but we’re glad we were able to arrange a swap for in-stock items that better suited your needs.
We always aim to make things right quickly, and we really appreciate your patience throughout the process.
If there's anything more we can do, please don’t hesitate to get in touch.
Many thanks,
Tom
Good all round
Initial help given over the phone was invaluable. Ordering was straightforward and delivery was prompt. Pricing competative.
20 de febrero de 2025
Respuesta de World of Wheelchairs
Hi Bob,
Thanks for the great review! We're glad the phone support was helpful and that everything from ordering to delivery went smoothly. It's great to hear you found our pricing competitive too.
If you need anything else, just give us a shout.
Very disappointed about dimensional…
Very disappointed about dimensional information on website particularly the overall width of wheelchair
15 de marzo de 2025
Respuesta de World of Wheelchairs
Hi Mr Rickwood,
We’re sorry to hear you’re disappointed. The wheelchair dimensions are listed on our website, but we understand these things can still happen — which is exactly why we have a quick and easy return/swap process in place. I know Tom has already been in touch, and a smaller model is on its way to you now.
We always encourage customers to double-check measurements before ordering to ensure the best fit, and we’re glad we’ve been able to speak with you directly to get things sorted.
As advertised..well priced.
The wheelchair was completely as advertised. It was delivered on time and packaged well. The wheelchair is well made, sturdy and user friendly.
1 de marzo de 2025
Respuesta de World of Wheelchairs
Hi there Christina,
Thanks for the 5 stars! We’re really pleased the wheelchair met your expectations and arrived on time. It’s great to hear you’re happy with the quality and ease of use of the chair :)
Product was exactly as described
Product was exactly as described, A first class wheelchair, at a very good price, goes well over grass, gravel, wet leaves and poorly maintained pavements, all important areas can be adjusted to suit the user, the pneumatic tyres are a godsend on rough ground, it puts the solid wheels in the shade for comfort.
The chair arrived within 48 hours of my order, first class service for a first class wheelchair.
9 de marzo de 2025
Respuesta de World of Wheelchairs
Hi Marc,
Thanks so much for the detailed review — we’re really glad to hear the wheelchair is performing so well for your needs and that the adjustable features are proving useful. Pneumatic tyres do make all the difference!
Delighted it arrived quickly and that you're happy with both the product and service.
Efficient and quick
The website was easy to use and my wheelchair arrived really quickly. It works great.
28 de febrero de 2025
Respuesta de World of Wheelchairs
Hi Hannah,
Thank you so much for the lovely review! Great to hear the website was easy to navigate and that your wheelchair arrived quickly. Even better to know it’s working well for you — that’s exactly what we like to hear.
Sisters wheelchairThey are the best company I have ever…
They are the best company I have ever done business with nothing was to much trouble for them and would highly recommend them
20 de marzo de 2025
Respuesta de World of Wheelchairs
Hi David,
Wow — what a compliment! Thank you so much for your kind words. We’re genuinely thrilled to hear you had such a positive experience with us. I'm glad we managed to work out a solution that worked for you.
It means a lot that you’d recommend us, and if there’s ever anything else we can help with, we’re just a call or message away.
Excellent wheelchair.Good service
Excellent wheelchair at a very reasonable price. Fast and efficient service.
3 de marzo de 2025
Respuesta de World of Wheelchairs
Hi David,
Thanks for the great review! We’re really glad you’re happy with the wheelchair and the service you received.
Appreciate you taking the time to share your feedback.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.