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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kenny (Kenneth) has been working for our organisation for longer than my couple years and has always been an absolute pleasure to deal with. Any issue I've had in the past, he has ensured that he make... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Maged and Emma have provided excellent customer service to my office, Regular updates on ordered parts were also received. Maged was a very pleasant guy to deal with 😊

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paul is amazing worker, honest, and never leaves the job unfinished. Always listens to feedback and helps pass it on to his manager. (North Wales - Mold). Always completed the tasks of making sure... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kenneth is amazing! Always a pleasure to see him in the morning at Imperial College. Thanks Kenneth! You keep the caffeine in our blood to run this place!

La empresa ha respondido

Información sobre la empresa

  1. Asesor de alimentos y bebidas
  2. Proveedor de máquinas de café
  3. Máquina expendedora de café
  4. Proveedor de productos comestibles
  5. Distribuidor de máquinas expendedoras automáticas

Escrito por la empresa

We believe in better breaks. Going beyond great food and drink to create spaces where people can relax, recharge and return to work with renewed enthusiasm. Using our data and technical know-how, we work with businesses to shape workplace services around both your needs and your team’s. Helping to boost motivation, productivity, and create a space where everyone can thrive.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 40% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I’m completely satisfied

I’m completely satisfied. High quality coffee, never out of service.
Thanks to Kenneth for his efficiency and professionalism.

22 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. Yes, we are proud of our Ferns coffee, but it's only high quality if the machine is working. We'll pass your comments onto Kenny.

Valorada con 5 estrellas sobre 5

Maged did a great job

Maged did a great job. He helped to find the isolation valve so the filter could be changed. Sounds easy but locating it was a challenge.

10 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. Maged is great at what he does! We'll pass on your comments.

Valorada con 5 estrellas sobre 5

Kenny has been a great asset to our company

Kenny (Kenneth) has been working for our organisation for longer than my couple years and has always been an absolute pleasure to deal with. Any issue I've had in the past, he has ensured that he makes it to the problem station in record time. Very grateful to have him here and keeping our machines running. Always nice to say a quick hello when he's around too.

15 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. It's important those machines are working, so a big well done to Kenny from us too. We'll pass this feedback onto the team.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Kenneth is very helpful, friendly and always happy to help.

15 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. Yes, we're glad we have Kenny on the team, he always goes the extra mile.

Valorada con 5 estrellas sobre 5

Repair

Maged and Emma have provided excellent customer service to my office, Regular updates on ordered parts were also received. Maged was a very pleasant guy to deal with 😊

14 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We love getting this feedback and well be sure to pass it onto the team.

Valorada con 5 estrellas sobre 5

Kenneth is fantastic

Kenneth is fantastic. He's prompt, professional and such a great guy to have a quick chat to while he's keeping our coffee machines working. Thank you

14 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We'll pass this great feedback onto Kenny. It's important to keep those machines working at all times!

Valorada con 5 estrellas sobre 5

Kenneth is amazing

Kenneth is amazing! Always a pleasure to see him in the morning at Imperial College. Thanks Kenneth! You keep the caffeine in our blood to run this place!

13 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We'll pass this great feedback onto Kenny. We all know how vital good coffee is!

Valorada con 5 estrellas sobre 5

Kenneth is always so professional and…

Kenneth is always so professional and friendly. Thanks for all your hard work :)

13 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We'll pass this great feedback onto Kenny.

Valorada con 5 estrellas sobre 5

Kenny is the best

Kenny, our engineer keeps us alive through maintenance of our coffee machines. He is a real gem and the coffee is also great! Thanks Kenny x

13 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. Great to hear Kenny is doing a great job as always. We'll pass this onto the team.

Valorada con 5 estrellas sobre 5

Kenneth does a great job.

Kenneth is a great person to have around, always friendly, polite and professional, he keeps the machines running and always with a kind, personable manner and a smile, can't fault him or the service at all, thank you.

13 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We'll be sure to send this onto the team. Kenny does have a great manner and work ethic.

Valorada con 5 estrellas sobre 5

Paul is always polite

Paul is always polite, please and courteous when on site. A pleasure to deal with and a credit to his company

8 de abril de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. That is excellent to hear. We'll be sure to send this onto the team.

Valorada con 5 estrellas sobre 5

Top notch service

Absolute great service from start to finish Paul was super friendly and so helpful and will definitely recommend

27 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We'll be sure to send this onto Paul and the team

Valorada con 4 estrellas sobre 5

Respectful, friendly and efficient

I work as a receptionist in a college and this company is great. Whenever there is a problem or the machine needs stocking up Maged or another team member come as soon as possible. They are respectful, friendly and polite.

26 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We'll be sure to send this onto the team.

Valorada con 5 estrellas sobre 5

Cofee machine…

Mark Price maintains our coffee machine in a quick and professional maner. Allowing us to work efficiently, as engineering runs on coffee.

23 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. Mark will be delighted to hear this and we'll be sure to pass it on

Valorada con 5 estrellas sobre 5

2468 Rubbish as a company, but Stuart is fab

Stuart Athersmith is a great guy who comes and fills up our machines and he is definitely worth 5*. But the company is rubbish and are only worth 2* at the most. We are often having to chase the company to get things fixed or to have the machines filled up.

19 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We're sorry to hear you have had some issues. Please could you email info@2468group.com and we will look into this straightaway to ensure it doesn't happen again

Valorada con 5 estrellas sobre 5

I see Mark in my canteen first thing…

I see Mark in my canteen first thing one morning a week, he is always cheerful, polite and I can see he really looks after our machine. This morning he took the time to explain what was wrong with our machine and set about fixing it. Id just like to say to 2468 you have a good asset there, top man, thanks Mark Price.

17 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. We do have a good asset and Mark is an important member of the team. He'll be delighted to hear this feedback.

Valorada con 1 estrellas sobre 5

When a Simple Task Becomes a Total Headache

What should have been a simple job—replacing a hot water tap & water cooler, and removing and old water cooler—has turned into a completely unnecessary headache. You’d think this would be straightforward, right?

Unfortunately, for 2468 Group, this seems to be an impossible task.

I have chased multiple times over the last couple of months to get this work completed and have received almost no meaningful updates in return. The lack of communication, repeated delays, and constant need for me to follow up have created such a level of frustration that I have now withdrawn the request altogether.

Once again, I was given a date for completion.
Once again, the date came and went.
And once again, there was no communication whatsoever.

The entire experience has been an absolute shambles.

17 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Hi, I am so sorry you have had this experience. Please could you email info@2468group.com with all the details of this and we will have somebody reach out to you. We would like all our customers to have a great experience when working with us. Please accept our apologies and let us get to the bottom of the issue. Thanks

Valorada con 5 estrellas sobre 5

Mark Price is friendly

Mark Price is friendly, quick and helpful :) He visits our sites almost every day and always perfect. Thank you Mark

17 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. Mark will be delighted to hear this

Valorada con 5 estrellas sobre 5

Simon was great

Simon was great he came
To install our machine cleaned and serviced it left us all very happy great service and friendly guy top man 👌🏻

16 de marzo de 2026
Opinión espontánea
Logotipo de 2468 Group

Respuesta de 2468 Group

Thank you for taking the time to share your feedback. That's great to hear Simon did a fantastic job. We like to make breaks matter!

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