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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent food and outstanding service. I've tried most raw pet food companies due to fussy cats and they absolutely LOVE 4PAWSRAW. Not only that, the food arrives the next day, the team are super... Ver más

Valorada con 5 estrellas sobre 5

Our super fussy pup wouldn’t eat any food we tried, wet, kibble and other brands of raw. He is now obsessed with this brand and we are yet to find something he doesn’t approve of! The quality is amazi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

🌟 FIVE STARS! 🌟 Fantastic pet food company … Sam & her team are knowledgeable, pleasant & easy to contact. We’ve been getting our fussy Rag Doll cat Wilbur his raw rabbit food from there since start... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always an excellent service from 4pawsraw on all counts. Easy to order on their website, good delivery service, frozen products arrive well packaged & well insulated. Top quality dog food, easy and h... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas
  2. Tienda de animales

Escrito por la empresa

Raw and natural pet food, treats and health products.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(52)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great advice shared and always keen to…

Great advice shared and always keen to listen to our dogs ailments! Customer for life achieved! Thank you!

25 de abril de 2024
Opinión espontánea
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Respuesta de 4PAWSRAW

Thank you very much for your review. Always available for advice

Valorada con 5 estrellas sobre 5

Dogshopl

Cheerful, helpful staff excellent range and value for money. Couldn't be improved in anyway.

10 de abril de 2024
Opinión espontánea
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Respuesta de 4PAWSRAW

Thank you for your review and positive comments.

Valorada con 1 estrellas sobre 5

Dreadful.

Came in to grab some of the rabbit hide for £3.50 - first time visiting and will DEFINITELY be my last.

Picked up two of the rabbit hides looked okay but what an AWFUL smell, actually wretched ( now I know this is dead rabbit skin and has a smell believe me I’ve had rabbit ears before and the smell of dead isnt new to me) this was something else. Looking at the hide which was incredibly greasy I see these little blobs moving so naturally poked it with my nail. MAGGOTS. No wonder it stunk like decay. Absolutely disgusting and appalling. I chucked them down and rushed out. If I could have mustered a picture over my need to violently spew I would have.

No staff interested (not even a hello when we entered) as they were all too busy chattering in the back.

13 de marzo de 2024
Opinión espontánea
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Respuesta de 4PAWSRAW

Hi Gemma, I am really sorry you were not happy with your experience at our shop. We are always very interested in our customers, and may have been having our afternoon de-brief after a busy day. I agree that the rabbit pelts are a rather revolting item with a unique smell that some people may not be able to tolerate. They smell just like that on arrival in their sealed bags of 10. They are greasy because of the subcutaneous fat from the rabbit, and they are just naturally air dried with no chemicals. Despite that, we have many doggy customers that absolutely love them. I take comments very seriously, and have carefully examined every pelt in the shop, and have not found any evidence of maggots or other nasties. We have stocked these pelts for a long time and have never had such a problem. Sorry once again, and I hope that you might give us another chance.

Valorada con 5 estrellas sobre 5

Wouldn’t go anywhere else!

Our pups love the food and all the treats. Great staff, very friendly, very knowledgable and great for advice.

1 de noviembre de 2023
Opinión espontánea
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Respuesta de 4PAWSRAW

Thank you so much for your kind words. So pleased you pups enjoy it x

Valorada con 5 estrellas sobre 5

Best food i have used yet I highly…

Best food i have used yet I highly recommended this food and company although has missing things in first order quickly sorted and received in few days

14 de septiembre de 2023
Opinión espontánea
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Respuesta de 4PAWSRAW

Thanks so much for the review. Apologies for any mistakes, but you can rest assured we will always rectify anything from our end.

Valorada con 5 estrellas sobre 5

Bad with delivery, good with resolving customer problems.

I’ve had several issues with the delivery of these orders which is down to DHL or ordering close to the deadline of 2pm on a Thursday. I’d advise everyone ordering ahead of time because even though the payment goes through there’s sometimes issues and it goes through after the deadline which means you won’t get any order until the following Tuesday/Wednesday. They do rectify their issues but sometimes just takes a while for customer service to respond.

28 de septiembre de 2023
Opinión espontánea
Logotipo de 4PAWSRAW

Respuesta de 4PAWSRAW

Hi, so sorry you had a poor experience on this occasion, as we value you as a regular subscription customer. There was a slight delay in this particular order due to a payment error, and the order landed with us after 2pm on Thursday. We do not despatch frozen goods on Friday/Saturday/Sunday, to minimise the risk of delays by DHL over the weekends. The issue was rectified as we always try to do. I hope that you have been happy with orders since. Best regards, 4PAWSRAW Team

Valorada con 5 estrellas sobre 5

Arrived early next day and great quality and priced

Arrived early next day, frozen through, and great quality products. With green tripe I hope I can heal my puppies IBS and hiccups along with slippery elm. He absolutely loves fish so I'm feeding him mostly sardines and mackeral which is comprehensive but I add a little beef liver and green tripe in there as well. Will stick with you guys especially due to the tripe as he will be thriving from that now thank you

9 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb in every way! Thank you so much😊

So happy with my order. It's in 140g blocks which makes taking a block out of the freezer each day easy, I was getting kilo bags elsewhere which I was having to portion up into 5 smaller bags on arrival or they would freeze into impenetrable solid blocks so no more wasted plastic freezer bags or time. The packaging is minimal, the box wrapped in foil sheets to keep it cold (survival blankets) and will be reused in numerous craft projects. Impressively arrived the day after ordering and was still frozen on arrival.
I'm also paying less than my previous supplier and most importantly of all my dog is loving it. She's been on raw food for a few months now and she is a different dog, perkier, more alert but also more laid back, I would never go back to tinned or complete "dog food" and feel incredibly guilty that I ever fed that stuff to her..

15 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible service!!

Incredible service, friendly staff and top quality meat! We have been going to 4pawsraw for awhile now, would recommend to friends and family and will continue to come back every time! They make changing to a raw diet seem like a lot less of a daunting task!
Also we have one very happy healthy pooch!

14 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just got an 8 week old puppy that has…

Just got an 8 week old puppy that has been weaned onto a raw diet.
I chose a variety pack so I could see which flavours went down well, duck being a winner so far.
I liked the minimal packaging and the food comes in 4 x 140g cubes so easy to store in freezer and easy to remove a portion to defrost.
I thought the courier charge was very reasonable and you can get up to 25kg sent for just over £7.
It comes packed in a sturdy box wrapped in a foil blanket but is then put into a bigger box which means during transit and being thrown around it had almost destroyed the outer box.
Cost wise including delivery they are on a par with other suppliers so maybe a subscription discount would keep customers coming back

5 de noviembre de 2021
Opinión espontánea

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