Don’t use them. They refuse to pay for the repairs on my car even tho they were covered . You have to get there permission for repairs and prove the work needs doing. A invoice from a garage is Not ex... Ver más
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Consulta las opiniones de los clientes
Bought a 2016 E class from Junction 17, paid for A1 warranty for the year, handbrake stopped working and they are refusing to cover it. From my experience dealing with them, they will give you 1 sente... Ver más
La empresa ha respondido
I only recently had purchased a used Mercedes convertible and the dealer gave me a 3 month warranty. Within 6 weeks I experienced a problem closing the roof so took it to an independent Mercedes garag... Ver más
La empresa ha respondido
Emails answered quickly. Ellie was particularly helpful. Everything explained fully. (Might not be what you want to hear in terms of having to top up payment yourself for the labour charge as the war... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de automóvil
- también en la categoría
- Tienda de accesorios para automóviles
Información proporcionada por diversas fuentes externas
Used Car/Van/Bike/Motorhome guarantee schemes that actually work for both customer and dealer. A refreshing change in the market. DM for more info
Información de contacto
Oakhurst Road, LS11 7HL, Leeds, Reino Unido
- 01132 709488
- claims@a1approved.co.uk
- www.a1approved.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 83% de las opiniones negativas
Suele responder en menos de 48 horas
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Like I said before I had cover my car…
Like I said before I had cover my car was not drivable as the whole rear air suspension had bust was on the tyres! So tell me how do I drive to the mot centre! Absolute con!

Respuesta de A1 Approved
Not worth the paper its written on i…
Not worth the paper its written on i definitely rate these to 0 wont renew our cover with these crooks just as bad as direct car credit only out for ur money yesterday AA ATTEND said Turbo has gone in the vechile anways we have gold warranty there saying it isnt covered definitely do not recommend these at all and I can see they have more bad reivews then good

Respuesta de A1 Approved
I’m very happy to say A1 is number one…
I’m very happy to say A1 is number one I clam and they sort it out so quickly and get the work done thanks for avery think

Respuesta de A1 Approved
First class company
Van had to go into the garage for a fault on my braking system. The garage contacted A1 approved. Later in the day I received a call stating A1 would be covering the cost

Respuesta de A1 Approved
Absolute scam
Absolute scam. Purchased a car at car time bury. My warranty I signed for included break down cover with platinum cover. I needed break down cover today and they told me I'm not on the system and i will have to pay for them to come out even though I signed the contract at the dealership and paying for the warranty monthly. Avoid these scamming artists with misleading/fraudulent contracts!! Cancel it immediately!!!

Respuesta de A1 Approved
Brought a 2019 Mercedes the same day…
Brought a 2019 Mercedes the same day got a EML light.
Called a1 approved they paid for the diagnostic and approved repair in the same day. Brilliant company

Respuesta de A1 Approved
Warranty is a complete waste of money
Bought a car through Hippo 11/24. 6 months later and 6000 miles later the gearbox is failing. Cost to repair £1400. Apparently this is categorised as general wear and tear. I thought gearboxes were supposed to last 120000 miles. The £50 per month for 10 months to cover me for something major going wrong was pointless. My advice is prepare for the worst if you can, put £50 per month in a savings account. Then deal with it yourself should something go wrong, because that is what you will end up doing anyway.

Respuesta de A1 Approved
Bought warranty in 2023 only done less…
Bought warranty in 2023 only done less than 8000miles within 18 Months told me not possible to claim dealership ceased trading there not responseable for warranty? All documents related to their name ?

Respuesta de A1 Approved
Where is the minus star?
If there was a minus, or a “danger” star, I would use that.
This company is nothing but a scam, cost me £400 per year and refused to pay for ANY repairs. Made up an excuse for reasons not to pay out, I’ve had to go through my lawyers to take them to court. Please avoid at ALL costs!

Respuesta de A1 Approved
Had a small issue with new car and they…
Had a small issue with new car and they dealt with it quickly and efficiently, really pleased would highly recommend:)

Respuesta de A1 Approved
First Class Customer Care
I wasn't sure about taking out an extended warranty but I was glad when I did.
My vehicle was delivered with an intermittent fault, and I didn't fully recognise it for around 4 months, it was a faulty fly wheel and clutch.
Although it could be argued that A1 had no liability in this case, they stepped in to support me nonetheless.
A1 liaised with the leasing company on my behalf and negotiated with them to split the costs of the repair. I was astonished by how forthcoming they were.
I was extremely nervous about the situation but A1 sorted it and the vehicle was repaired with no inconvenience to me.
Unbelievably, my luck fell short again when another fault occurred several months later and an engine manmanagement light came on.
As with before, I reported the problem to A1 and they immediately took ownership. The fault was again fixed with no cost or inconvenience to me.
If I've learned anything, it's that this company can be relied upon and I know now that trusting them with my vehicle warranty was the right thing to do. I dread to imagine what these issues would have cost me if not.
I'm grateful to A1 for being reputable, professional, and trustworthy. I've never had any trouble getting through to them and they're always quick to help. I fully recommend.

Respuesta de A1 Approved
A1 are so well organised and quick to…
A1 are so well organised and quick to process my claim. Great service!

Respuesta de A1 Approved
Trusted, professional and knowledgeable 🤙
First time having a car remapped. I untrusted Andy and Blair with my Audi Q3 2.0 tdi sline.
My car ran at 138 bhp 377nm. After the map it came back with 184 bhp and 442nm. Quick chat with And before leaving and explained what to expect.
Car runs faultlessly, no flat spots through the whole range.
Both Andy and Blair are professional, knowledgeable and courteous.
Top job and worthy of the 5 stars.
Would most definitely recommend.
Thanks again guys 🤙✅
Great customer service.
Had a problem with my new car after only a few weeks. Karl at A1 was very helpful and dealt with my claim very promptly whilst I was in the garage getting my car fixed.
Great customer service , quick response and Great customer service. Highly recommend

Respuesta de A1 Approved
Ben was absolutely amazing
Ben was absolutely amazing. He was able to offer me a great deal and put my mind at rest. Thank you Ben.

Respuesta de A1 Approved
Absolute sham...
Absolute sham... Sold as a high end, prestige car, warranty company, yet will only cover labour costs up to £50 pound per hour and won't cover diagnostics. If you value your car at all I would avoid at all costs.

Respuesta de A1 Approved
Brilliant service
Brilliant service. Easy, fast and so efficient.
Can't recommend enough 👍

Respuesta de A1 Approved
Do not recommend
I had a car 2 days before a fault came up. I done all that A1 asked, took to garage, got diagnostic. Garage spoke with them over the phone as they requested. Got estimate as requested. A1 then 3 weeks later after me calling every couple of days to chase authorisation decided they now wanted a photo evidence (of electrical fault). I have had nothing but stress and trouble, and still not sorted. Do not recommend. Stay clear!
Since the response a video of the EGR valve has been provided to A1 and still not helpful !!! Asking for proof it isn't other things, when clearly a garage know what they are doing. Beyond stressful, please please, do not think about using these people if you want a stress free experience

Respuesta de A1 Approved
Ben is a great sales man!
Ben is a great sales man!! Thank u for ur help today in renewing my warranty

Respuesta de A1 Approved
Great experience
Called at 10am to report an engine management light on, advised to book it into a garage and they will cover the cost of diagnostic test. By 10.30am the garage found the fault code and sent invoice to A1. I drive away just after 11am after they made payment directly to the garage. Couldn't fault the service, friendly and helpful. Never known a warranty company to pay the garage directly over the phone. Highly recommend

Respuesta de A1 Approved
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