Bell Opiniones 1742

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited Bells after a really disappointing kitchen appointment elsewhere. We had the most uplifting experience from the moment we walked in! Everyone said good afternoon with friendliness no pre... Ver más

Valorada con 5 estrellas sobre 5

Lovely looking electric stove with realistic flame, sleek and modern design. Low fan noise when heat is on, soon warms the room up. Comes with a remote control to change flame and bed settings and... Ver más

Valorada con 5 estrellas sobre 5

We visited the store less than two weeks ago where we had an excellent experience. The sales people were helpful, knowledgeable and efficient without being pushy. They delivered our fire this morning... Ver más

Valorada con 5 estrellas sobre 5

Keuco is an excellent brand. The toilet roll holder is expensive but absolutely well worth it. Bell was the cheapest retailer online. Product well wrapped & delivered quickly 👍🏻

Información sobre la empresa

  1. Tienda de muebles
  2. Reformas de baño
  3. Tienda de pisos
  4. Tienda de parrillas
  5. Reformas de cocina
  6. Tienda de estufas a leña

Escrito por la empresa

Bell are passionate about design and enhancing your home and garden with quality products. We’re working tirelessly on evolving our store as we’re driven at becoming the best interior design showroom in the UK. We partner the finest brands from Mackinosh, Villeroy & Boch, Hansgrohe, Charnwood, Rais, Stovax, Amtico, Kamado Joe, Traeger plus many more, that are equally as passionate about offering you the best style for life.

Bell

Escrito por la empresa

The Home LifeStyle Store

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I have waited patiently since March 25…

I have waited patiently since March 25 for my order & Still Nothing!! I have sent several email with only one reply since then? I would like a full refund this includes the £7.95 “special delivery” (special what a joke) to get to me quicker!! Enough is enough! Still NO item shocking customer support just a generic email that nobody follows up!! AVOID save your money go elsewhere!

25 de marzo de 2026
Opinión espontánea
Logotipo de Bell

Respuesta de Bell

Good Afternoon Chris,
Thank you for your feedback. I’m really sorry to hear how frustrated you feel about your experience. We did send an email a few days after your order was placed to update you, as the item you selected was unfortunately out of stock at the time. The product page did advise “call for availability,” as we did not have a confirmed lead time from the supplier due to a distributor change with Traeger. In that update, we explained the situation and provided the option to either wait for new stock to arrive or receive a full refund. We also responded to your most recent email a couple of weeks ago to follow up on this and again offered those same options. We do genuinely try to keep our customers informed and supported, so I’m sorry this hasn’t come across in your experience. As requested, your full refund, including delivery, has now been processed this morning.
Regards, Sarah Masters

Valorada con 5 estrellas sobre 5

Awesome

Awesome, I ordered the wrong item, they easily helped and organised a collection and replacement, greay customer service, thank you Paul

14 de abril de 2026
Valorada con 5 estrellas sobre 5

A visit to Bells

We visited Bells after a really disappointing kitchen appointment elsewhere. We had the most uplifting experience from the moment we walked in! Everyone said good afternoon with friendliness no pressure. We walked in and saw a kitchen that made us feel how you should when making such a big purchase!! It was an ex display kitchen, not something we even realised you could purchase.
We cannot thank Claire Hunt enough her helpfulness, expertise, problem solving, making it work and going generally going above and beyond to help us. You are AMAZING 🤩
We made several visits to Bells had a coffee, shopped cards, art to match our new kitchen ofcourse!
In each visit we were greeted in such a friendly manner by all the staff there. It is a truly lovely shopping experience from a card to a kitchen purchase, we highly recommend ⭐️

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The fire is great, service is fab

The fire is great. The service and delivery from Bell was very good. I can’t stand companies that don’t deliver on their promises. Easy to navigate around the site and delivery was prompt. Would use them again. Thanks

12 de marzo de 2026
Valorada con 4 estrellas sobre 5

Good place to buy but their delivery…

Good place to buy but their delivery restrictions made it very awkward. Originally insisted someone had to be in to accept the delivery and said there would be a charge if we were not there to take it. I phoned and explained we would likely be out during the day so I said that maybe I should just cancel the order - told there would be a charge despite have no more than a general idea when it would be delivered so could hardly stay in all day. They then said it could be left at the property if I emailed to say I would accept responsibility for it (I have lots delivered without me be here!! I emailed accordingly. The next day they arrived when i was out and did not leave the parcel - very frustrating. Call Bell and they eventually arranged for a delivery later in the day. So all ended well. However, a very frustrating process and I would not have ordered from them if I knew they were so restrictive.

20 de marzo de 2026
Valorada con 3 estrellas sobre 5

Company and product was great, delivery was diabolical

Company and product was great, the delivery service was diabolical, the driver blocked my neiboughs driveway and he could not get out, when she got it off the lorry she was not helpfull in helping to get it to the front door and just left it sitting in the middle of the driveway so no cars could get in or out

20 de febrero de 2026
Logotipo de Bell

Respuesta de Bell

Hello Lee,

Thank you for your feedback regarding the delivery.

I have reviewed the delivery photo along with the location, and I can confirm that the dispatch emails do state that delivery is to be made on a kerbside basis. From the proof of delivery image, it appears that the driver placed the item by your front door, which goes beyond what would typically be expected for a standard kerbside delivery.

That said, we do value your feedback and will ensure this is passed on to the delivery company for their review. We will also include your comments regarding the driver blocking a neighbour’s driveway; however, we will note that in a cul-de-sac it can sometimes be difficult to avoid this entirely.

If there is anything further you would like to discuss, please do not hesitate to let me know.

Kind regards, Bell Customer Care Team.

Valorada con 5 estrellas sobre 5

Efficient service

Efficient service . Emailed immediately with shipping details and a phone call to confirm delivery. A great quality product . Very happy with the product.

19 de febrero de 2026
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Delivery on time and well packaged. Great communication throughout, great value and first class follow up from Paul in the online sales team.

9 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great price

Keuco is an excellent brand.
The toilet roll holder is expensive but absolutely well worth it.
Bell was the cheapest retailer online.
Product well wrapped & delivered quickly 👍🏻

17 de noviembre de 2025

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