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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been a customer of Accupos for decades. We recently upgraded to their Android POS System and I wish we would have done it sooner. Their customer service line is always reliable. We normal... Ver más

Valorada con 5 estrellas sobre 5

We had some issues integrating Accupos with our Sage Canada software however Mike has been wonderful and extremely helpful in rectifying any issues that come up. He tirelessly tries to find a solution... Ver más

Valorada con 5 estrellas sobre 5

Darren is amazing needed to order 2 printers with overnight expedited shipping he made sure it was taken care of ... then he went above and beyond making sure fed ex delivered on time.. he also expati... Ver más

Valorada con 5 estrellas sobre 5

Mike is the Best. He always understands my problem, and fixes it. Always Patient and supportive. Answers emails right away not 2 days later. A definite 5.

Información sobre la empresa

  1. Servicio de business-to-business

Escrito por la empresa

AccuPOS: The professional choice Empower your business with an advanced POS system designed to streamline your operations. We provide the tools you need to manage your business efficiently and securely, end-to-end. Since 1999, thousands of businesses worldwide have trusted us as their partner. We are committed to understanding your unique needs, delivering expert solutions, and ensuring complete 24/7 availability. Developed from real-world industry experience, our system adapts specifically to your business needs.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(287)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

PROFESIONALISM!!!

PROFESIONALISM!!!
Since day one I've been working with AccuPOS are helpful in every way. They are very knowledge and always get things fixed.
I will definitely recommend them to everyone will need POS system!

GOOD JOB!

20 de julio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the great feedback and partnership Laura...much appreciated!

Jim

Valorada con 5 estrellas sobre 5

AccuPos Review

Excellent after sales support from the AccuPOS team. Always willing to assist till any issues are sorted out. Connor, Corey, Mike, Shayne always helpful and responsive with my staff to make sure we are always running with little to no downtime. Keep it up guys !

20 de julio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the great feedback! We appreciate your partnership.

Best, Jim

Valorada con 5 estrellas sobre 5

Give Lachelle Brown a raise

Give Lachelle Brown a raise! From my past experiences where most reps would attempt to pass on the technical issue to someone else because they don't want to take the time to resolve the issue or they simply don't know how to, Lachelle remained dedicated to resolving the issue. This is not the first time that I have had her help me with a technical issue and I have to say that she provided excellent service in the past as well. She's truly a great asset to your team and she is the standard by which other techs or employees should be measured.

17 de julio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the great feedback! We will share it with her.

Best, Jim

Valorada con 3 estrellas sobre 5

It's OK

AccuPOS is ok … gets the basics done … very little communication … we never know when updates are ready … they don't really communicate other useful information … their technical support is usually good ...

9 de julio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the feedback Greg. I am confident we can do better on the communication. I will have a member of our Customer Service team reach out to you.

Best, Jim

Valorada con 5 estrellas sobre 5

Top job by AccuPos!

I have been with AccuPos for a few years now and I have to say the customer service is awesome. Today, spent so much time with Van on phone and he was so patient and persistent to make everything right...Kudos to him!!!

6 de julio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the great feedback Mary...we appreciate your continued partnership! We will be sure to share with Van.

Best, Jim

Valorada con 5 estrellas sobre 5

My experience with Eric Robinson today…

My experience with Eric Robinson today was one of the best I have ever encountered with AccuPos technical support in the 5 years I have been the manager of the Bald Head Island Conservancy Gift Shop. He was one of the most well mannered and courteous reps I have ever had the pleasure to deal with in your technical support arena. His positive demeanor and can-do attitude speak volumes about his willingness to help the AccuPos consumer and makes me feel more confident in AccuPos' support functions than I have been in the past. He dealt with the issues in a timely and responsible manner all the while we were running a busy register and helping customers. I just cannot say enough great things about him today. He will go down in my book as one of the best reps I have ever encountered. Please give him kudos because I really had lost faith in your company until my experience with Eric today. He has redeemed my positive attitude towards your company. Please feel free to call me with any questions. Eric should be training all of your technical associates as there have been a few there that are not as friendly and eager to help. I truly appreciate all that he did for us today!

30 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the feedback Pamela. I will be sure to share with Eric. I will also have a member of our Customer Service team reach out to you to ensure all is working well.

Best, Jim

Valorada con 5 estrellas sobre 5

We are using all of there products at 2…

We are using all of there products at 2 stores and are about to put it in 4 more of our stores. works great with QB enterprise their tech support is the best in the business hands down.

26 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the terrific feedback Shawn. We truly appreciate your partnership!

Looking forward to great things!

Best, Jim

Valorada con 5 estrellas sobre 5

I would gladly recommend this company

I would gladly recommend this company. But regardless of the company, the staff themselves do the work. Like ERIC, I just talked to him for a minute or so then the problem was solved ASAP. Thanks to people like ERIC. It was fantastic! More power to you ERIC. Thank you so much for the help.

15 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thank you for the great feedback Jean! I will be sure to share with Eric.

Best, Jim

Valorada con 5 estrellas sobre 5

Great support team!

The AccuPos customer support team are so very friendly and thorough. Whenever we have a support question, they won't let us off the call until our problems have been resolved
Thank you!

13 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the great feedback Bill!

Best, Jim

Valorada con 4 estrellas sobre 5

I wasn't so sure the person I talked…

I wasn't so sure the person I talked with knew as much about the AccuPOS system as one might think. I asked him a couple of questions about reports and before looking into it further, he automatically said "I don't think so," and I felt like I had to push him to look further. Ultimately, we did find the reports I was looking for. Maybe should change immediate reaction to a more proactive mood.

13 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thank you for the feedback Evett. I will be sure to address this with our Technical Support representative.

Best, Jim

Valorada con 5 estrellas sobre 5

We're big fans of AccuPOS at Cape Cod Beer!

We're big fans of AccuPOS at Cape Cod Beer! After years of struggling with another POS system we have FINALLY found something that fits our needs both in our retail operation and our tasting bar. The support folks at AccuPOS are super helpful ( and really nice!).. and they have some excellent integration experts to help sort thru quickbooks stuff when needed. A+ across the board from us! Cheers!

8 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the great review Beth and your continued partnership! We appreciate that you took time out of your day to share.

Best, Jim

Valorada con 3 estrellas sobre 5

1 star to 3, this company is working hard!

I gave a 1 star review & have since had worse & better experiences with tech support. After a month of working with tech support for 9+ hours a week they helped me to find the perfect fit. Now that I have been working with Jordan the stars are moving up from 0 to 3. Jordan is a 5 star tech & I would recommend requesting him if you are running a bar or restaurant. He knows the software & understands functionality from working in restaurants.
I was impressed when I received a call from the VP of the company to address my last review and concerns. The level of service I am receiving now is 5 Stars. The reason I have not rated them 5 stars is because when an unforeseen issue arises (multiple times a week) I still have to call & speak with the on call team which has been so unpleasant.
I do hope to be able to give them a 5 star in the future.

8 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for the feedback Sawithia. It was good to connect with you yesterday. I am confident we will earn a 5 going forward.

Best, Jim

Valorada con 4 estrellas sobre 5

I appreciate how helpful and courteous…

I appreciate how helpful and courteous the tech side is when we call with an issue even on weekends.

7 de junio de 2018
Opinión espontánea
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Respuesta de AccuPOS

Thanks for sharing this feedback David. It's good to hear.

Best, Jim

Valorada con 5 estrellas sobre 5

The service desk person I spoke with…

The service desk person I spoke with was very knowledgeable and solved a complex problem we were having for years.

30 de mayo de 2018
Opinión espontánea
Logotipo de AccuPOS

Respuesta de AccuPOS

Thanks for the great feedback Pamela!

Best, Jim

Valorada con 5 estrellas sobre 5

So far my experience has been amazing

So far my experience has been amazing! From the customer service to the support team to the actual product, I am very happy with AccuPOS! Niko in particular is always kind and especially helpful when we speak! Thanks for the great service!

25 de mayo de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Printer issue

The support guy was pleasant to talk to and resolved my printer problem in a timely manner.

21 de mayo de 2018
Opinión espontánea
Logotipo de AccuPOS

Respuesta de AccuPOS

Thank you for the feedback Cayce.

Best, Jim

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