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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Valorada con 5 estrellas sobre 5

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Ver más

Valorada con 1 estrellas sobre 5

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Ver más

Valorada con 4 estrellas sobre 5

Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. también en la categoría
  3. Comercio
  4. Tienda de encimeras

Escrito por la empresa

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

318 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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3,8

Todas las opiniones

(318)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Addis makes better quality kitchen…

Addis makes better quality kitchen utensils - you get what you pay for. I found it easy to order the items I wanted (not everywhere stocks Addis, you often find cheap alternatives that really don't do the job and don't last). Dispatch and delivery was very prompt and the items were exactly what I wanted. Very pleased.

11 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product and customer service

We put in an order for some seal tight containers and one of them had a damaged lid. This may have happened in transit since the box looked as though it had been crushed.
Customer service was brilliant - a replacement container arrived within two days of me contacting them.

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Microfibres pads

This is my second buy of Addis Microfibres pads. They are amazing and clean everything brilliantly.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is the bin you've been looking for

I've previously owned the same bin, but after 8 years in a boiling hot kitchen it finally started to look a bit tatty. Ordering an identical replacement direct from Addis was a breeze, super fast delivery and the bin arrived safe and sound with a friendly delivery driver. Wouldn't hesitate to purchase from Addis again.

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kitchen bins

The kitchen bins I ordered arrived on time and in perfect condition.
They are well made, sturdy and the perfect size.

9 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with my purchase of the…

Very pleased with my purchase of the metallised design ironing board cover. It fits very easily over my mid size board, particularly I liked the thickness of the padding. Certainly recommend it to any one interested in purchasing one.

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a replacement bin lid from…

I ordered a replacement bin lid from their website which I was pleased to be able to buy a replacement lid as there was nothing wrong with the actual bin it was easy to order and was delivered pretty quickly

12 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Had an issue with a spray mop and Addis were very responsive and resolved the issue in no time. Brilliant service, if only all companies were like you ! 5 stars ⭐️

25 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pefect recycled washing up bowl

I ordered a washing up bowl (made from recycled plastic) and was sent the wrong one. The nice lady I spoke to at Addis quickly resolved this for me and I was happy with everything apart from this.

The bowl is perfect, just the right size and well designed with handles.

I am very impressed that Addis produce a range of items made from recycled plastic which cost no more than the "standard" items. It would be great if the range could be expanded to include items in different colours.

13 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT PURCHASE AN ADDIS ITEM.

DO NOT PURCHASE AN ADDIS ITEM.
I bought an Addis Ironing Board believing the extra price I was paying was going to be reflected in the quality. Addis also claimed a ten year guarantee. I was wrong not only was the ironing board sub-standard - it fell apart after only minimal use. The ironing board collapsed while I was ironing and fell on my toes. Fortunately the hot iron which also fell did not cause any damage either to me or the floor covering. I was in a lot of pain and agony for weeks after. When I complained ADDIS did not feel my experience necessitated a complaint. ADDIS are useless and do not honour their guarantee. Most disappointed - I will never purchase an ADDIS product again and urge all you prospective purchasers not to do so either.

5 de marzo de 2024
Opinión espontánea
Logotipo de ADDIS Home

Respuesta de ADDIS Home

Good Morning,

Thank you for taking time to share your experience with us.

I am sorry to hear that you are dissatisfied with the product and service received. We take all feedback and complaints seriously.

As stated on the packaging of our items, the guarantee requires proof of purchase to be validated, at which point we will always honour the guarantee. Like most retailers and manufacturers, without proof of purchase we are unable to validate your guarantee.

I can see that we have not received a response from you after our latest reply where we have stated that we need your proof of purchase so that we can check which board you have, because the photos sent did not match any of the boards currently in stock on our website and you requested information on how long the board has been on the market for.

Taking a closer look, I believe that the board is the Traditional Ironing Board which was being produced and sold prior to 2014 so we do require your proof of purchase to validate your guarantee.

Kind Regards,
Addis

Valorada con 5 estrellas sobre 5

Great product

I’d been looking for a washing basket for ages and didn’t want to pay over £20 for something that didn’t look like it would last long. I remembered Addis as a name and went on their website. From easy order to quick delivery, everything went smoothly and I got the perfect washing basket that looks like it will last years!

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I still haven’t received my order after…

Could you please just refund me as it’s been over a month now since placing my order with no sign of it yet ?

19 de marzo de 2024
Opinión espontánea
Logotipo de ADDIS Home

Respuesta de ADDIS Home

Good Morning,

I am sorry to hear that you haven't yet received your order.
Please email us at info@addis.co.uk with your order number so that we can look into this.

Kind Regards,
Addis

Update 25/03/24:
Many thanks for taking the time to respond to our emails so that we could assist with this matter.
We're glad that we managed to locate your parcel and that you have now received it. Our apologies again that the couriers did not leave a calling card to advise that they had left this with a neighbour - we will be following this up with them.

Kind Regards,
Addis

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