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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Valorada con 5 estrellas sobre 5

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Ver más

Valorada con 1 estrellas sobre 5

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Ver más

Valorada con 4 estrellas sobre 5

Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. también en la categoría
  3. Comercio
  4. Tienda de encimeras

Escrito por la empresa

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

318 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 1 semana

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3,8

Todas las opiniones

(318)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant

After looking for a Cream Wasing Up bowl and Drainer eventually found just what I was looking for with Addis, great! Easy ordering and delivery, very pleased.

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, great laundry basket, slim but holds loads, good quality, would recommend.

18 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not fit for purpose!

Purchased an Addis 30L soft close bin from B&M. Worked fine for the first 3 days. Now the bin lid closes half way and has to be pressed by hand to close fully. When emptying the bin the inner bucket handle detached allowing the contents to spill on to the floor. Will be retuning for refund.

15 de octubre de 2025
Opinión espontánea
Logotipo de ADDIS Home

Respuesta de ADDIS Home

Hi Michael,

Thank you for taking the time to share your feedback.

We're sorry to hear of your experience with this bin.

If you are able to, please could you send us more information to info@addis.co.uk because this is not feedback we have received previously and it is something the product managers would be keen to look into.

Kind Regards,
Addis

Valorada con 5 estrellas sobre 5

Fab!

I have loads of these at home on walls, bunk bed and hidden inside cupboards - I stick the sticker up for 24 hours before attaching the caddy and they are brilliant. Hold loads, really secure. Fab.

14 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero stars!

If I could give no stars, I would. Ordered products have not arrived. Contacting Addis has been impossible. When you phone customer service it either drops the call or goes to voicemail with no returned call.
Delivery tracking says delivery attempt was unsuccessful, but nobody has attempted a delivery. I have requested a refund. Let’s see how they deal with that.

11 de octubre de 2025
Opinión espontánea
Logotipo de ADDIS Home

Respuesta de ADDIS Home

Hi Martha,

Thank you for taking the time to share your feedback.

We're very sorry to hear about your experience and that your order didn't reach you. According to the tracking information the courier made three delivery attempts and text notifications, and held the parcel for the allocated time before returning it to us.

We do our best to respond to all emails within 5 working days and voicemails within 72 hours, though it seems we did not receive your voicemail - our apologies for that.

As soon as we received your email we processed a full refund. We hope this has now been resolved to your satisfaction, and we appreciate your understanding.

Kind Regards,
Addis

Valorada con 1 estrellas sobre 5

Company cant seem to find their own product

Company cant seem to find their own product. Strangely, they dont recognise the product number on the back, and dont seem to answer straightforward questions.

19 de septiembre de 2025
Opinión espontánea
Logotipo de ADDIS Home

Respuesta de ADDIS Home

Good Morning,

Thank you for taking the time to leave us your feedback and I am sorry to hear that you are disappointed with your experience with us.

Sometimes the product number on the back is the retailer's own and specific to them and unfortunately we don't have access to these retailer's systems to check a product number, which may be why the product number in this instance was not recognised.

Please respond to our request for additional information so that we can look into and resolve this for you.

Kind Regards,
Addis

Valorada con 5 estrellas sobre 5

Excellent description of item

Excellent description of item so I knew what I was getting and therefore no disappointment when it arrived. It was well-packed and came when expected. I'm using it and it is excellent.

30 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb customer service

Had an issue with a rotary washing line from Addis, I’ve had it 4-5 years so wasn’t expecting much from my dealings with them, but I have received exceptional customer service. I went on the website to find they had a spare parts form, so I sent my request into them. I received a quick response back the next working day and then within 48hrs received the part which has now fixed the washing line to live another day. A superb response by Addis & this will without doubt make me look for the Addis make whenever I am after anything else, thankyou Addis.

2 de septiembre de 2025
Opinión espontánea

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