Very disappointed
Very disappointed with the behaviour of the company.
Ordered parts online and after a week, when I have expect the parcel to arrive, they sent email just being sorry for late reply, telling me the part is 40% more than I have paid, offering £10 good will discount.
I have suggested to honour the price or refund me 20% more for my inconvenience and wasted week of waiting.
The even didn't reply to this, on the other side, they return the money.
Ordered cheaper than with the "good will discount" from reputable seller from ebay.
Not really good or professional behaviour and I do really wonder how some business can get away with that.
It seems to be I can't reply to your comment, but only edit my original one.
Please confirm if this is not your company and I will be happy to remove it:
"Good Afternoon Martin
Sorry for not getting in contact sooner
The TS-0203-1065 price is £139.90 + vat, as a gesture of goodwill we would be willing to offer this for £129.90 + vat, that would be a difference of £36.00, otherwise it would be a full refund as this item can not be sold at the price on the website, please let me know how you wish to proceed
Kind regards
Lee Padgett