There were issues with me uploading. some documents. But my customer service represents. representative named Norma was a ride or die. representative. She was patient. and I could tell she genuinely.... Ver más
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Consulta las opiniones de los clientes
Well it's a very unorganized agency. Something that was to take an hour took 7.5 talked to several different agents all on different pages, all asking me for items already requested. Everything was r... Ver más
I was hesitant on completing the paperwork because of the APR. I WAS VERY PLEASED in the APR because it was so much lower than most loan companies. I'm so glad that they approved my loan. If I hear... Ver más
The pre-approval was really fast & very detailed about choosing only what you can afford to pay back,but the best part to me was they're paperless & money was in my acct. within 30mins tops.
Información sobre la empresa
Sobre Advance Financial - DE Online
Escrito por la empresa
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Información de contacto
Oceanside Drive 320, 37204, Nashville, TN, Estados Unidos
- 6153415900
4,0
Muy bueno
236 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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I did get nt much to do anything with
6 de mayo de 2026
Respuesta de Advance Financial - DE Online
Hi Jennifer. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Disappointed
Thought I was getting a loan as I went through the process I was waiting for each next step to tell me what my payments was and then all of a sudden it was complete and I find out it's a line of credit. Im 50 years old and have been doing loans for years and this was not transparent and I feel tricked. I appreciate the 1200 line of credit but doubt I will use it because the interest rate and how it works sounds like something Donald Trump would come up with. Have a great day.
11 de abril de 2026
Respuesta de Advance Financial - DE Online
Hi Michael. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Deceptive pre screen offer
Deceptive pre screen offer, evasive disclosure process, gathers financial information before disclosing payment info.
3 de abril de 2026
The site was easy to use but I had an…
The site was easy to use but I had an error pop up so I called and it was fixed right away. The associate was very nice and professional.
28 de marzo de 2026
Thanks for helping me out...
23 de marzo de 2026
Not a positive experience, difficult to contact for help
Impossible to get any help online or telephonically. Cash advance has been charged, so accumulating interest on the debt, but no funds received.
20 de marzo de 2026
Great customer service and this company…
Great customer service and this company truly wants to help you with your financial needs.
4 de marzo de 2026
Advance Financial understood my…
Advance Financial understood my concerns and was able to resolve my issue. They were efficient and made me feel less like a number but more like a appreciated client.
21 de agosto de 2025
The agent explained every detail I…
The agent explained every detail I needed to know.
20 de febrero de 2026
Customer service is poor and they scam…
Customer service is poor and they scam ask me to put my info in then ask me to send pictures of my social security card and driver license and doesn’t respond back worst experience
15 de diciembre de 2025
Application process is smooth and…
Application process is smooth and seamless. Terms could be better but when you're credit isn't great you are limited.
9 de diciembre de 2025
The process was easy from start to…
The process was easy from start to finish.
9 de diciembre de 2025
Advertised as an instant fund loan then…
Advertised as an instant fund loan then when I agree says 2-5 business days. Shady
8 de diciembre de 2025
Respuesta de Advance Financial - DE Online
Hi Andrew. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
I can't get past the confirmation code…
I can't get past the confirmation code that they're supposed to text to me. It doesn't work. I request a call instead and the app says it can't do that right now. It's a big waste of time.
16 de noviembre de 2025
Respuesta de Advance Financial - DE Online
Hi Neville. Sorry to hear about your experience. We will have someone reach out to you today to walk you through this process. Thank you for your feedback.
I’m grateful for the help you’ve…
I’m grateful for the help you’ve provided me with! I’m also grateful for young lady on your phone this afternoon who patiently answered my questions, Awesome!!!
14 de noviembre de 2025
Wasn't clear as to when I would receive…
Wasn't clear as to when I would receive my loan. Very hard to navigate online
11 de noviembre de 2025
Respuesta de Advance Financial - DE Online
Hi Dawn. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Easy access
9 de noviembre de 2025
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