Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

For the third time in my career I had the pleasure of joining the wonderfully talented Melanie Franklin for another brilliant course – Neuroscience for Change. This course is based on the wo... Ver más

Valorada con 5 estrellas sobre 5

Melanie was an outstanding trainer who really brought the topics covered in the course to life for me. Using her vast experience of the change management and business arena, she was able to put contex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A really great course! It goes at a fast pace but, you are able to discuss topics in break out rooms as you go along which really helps to embed the learnings. Melanie is highly skilled, highly know... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Inspiring and energising. It's a really intense course but I can't recommend it enough. Melanie brings the syllabus to life to make sure you get your qualification and then she goes above and beyond... Ver más

Información sobre la empresa

  1. Consultoría de negocios e informática
  2. Centro de entrenamiento
  3. Institución educativa

Información proporcionada por diversas fuentes externas

We constantly seek ways to help individuals and organisations to be more efficient through use of proven tools and techniques. Our qualification based courses on Agile Project Management and Change Management are supported by 1-2-1 coaching and also on-site consulting. All delivery is by Melanie Franklin who is an active accredited Change Management Consultant, author of 8 books, regular blogger and also provides free webinars and public speaking. Her direct and no-nonsense delivery is done with humor and passion and always with 100% commitment.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

796 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(796)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Agile Change Management Course

Melanie was extremely thorough in the course delivery. Really enjoyed the course and learned a lot from the 2 day sessions.

1 de octubre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Delighted you learned a lot, and that you really enjoyed the course, thank you.

Valorada con 4 estrellas sobre 5

Enjoyed it thoroughly

Session was great, but scope is too much to take in 2 days. It will be good if this can be spread up in 3 days.
Melanie's knowledge and insight on the subject is invaluable. 3 days would mean participants like us will get better chance to learn from her experience.

1 de octubre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Delighted you found my experience helpful. Always a difficult one to get the amount of time we want for training courses, but you have given me an idea about putting primers on my online course catalogue as preparation for time spent with me, thank you.

Valorada con 5 estrellas sobre 5

Melanie Franklin's Agile Change Management course

The Agile Change Management course run by Melanie was great. It was packed with useful pragmatic ideas and cohesively presented in an engaging way.

1 de octubre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Great to hear you found it packed full of ideas - I love it when people leave the course more able to do things for themselves than they could before. Thank you.

Valorada con 5 estrellas sobre 5

Melanie Franklin makes the complex - simple

Melanie Franklin is one of the most dynamic and progressive thought leaders on change and attaining real benefits for organizations. What I valued the most was Melanie's keen ability to take complex topics and decompose them in a way that makes good sense. Melanie provides models and approaches that are elegant - simple, but yet effective. I feel very fortunate to have been able to take Melanie's Agile Change Agent course; I am now more confident in my ability to apply what Melanie taught to help my organization become more agile. Take any opportunity you can to learn from Melanie's wisdom.

30 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Great to know that I am applying good sense to the complexities of change management. We are all impacted by change at work and I want to demonstrate ways we can navigate through this successfully. I am delighted I have helped with your confidence in helping your organisation become more agile.

Valorada con 5 estrellas sobre 5

Excellent course and expert facilitator

A very good course, lots of practical examples and opportunities to discuss how the content can be used within our own companies.

The story telling really makes this intense course enjoyable!

Thanks for you help Melanie!

29 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Very pleased you enjoyed the practical examples and the opportunities for you to discuss how to apply it to your situation. Thank you.

Valorada con 5 estrellas sobre 5

Supportive, knowledgeable and flexible.

The Agile Change Agents course was attended by a very mixed group and Melanie responded really well to this.

I know some people really enjoyed the anecdotes and experiences that Melanie drew into the course to explain or demonstrate learning points, where others would have preferred to stick to the material. That's a difficult one to address, as it's impossible to please everyone!

What was more important to me is the way Melanie flexed the agenda as a direct response to feedback. On the first day, some of the group provided feedback about their learning style and that they were struggling to understand some elements of the material. To meet the needs of the group, Melanie created additional resources to share and made amendments to the day 2 Agenda. This was all done on the evening of day one, after a full day of delivery, so I really appreciated that Melanie was so responsive to feedback and went the extra mile.

In addition, Melanie offered one to one calls outside of the agreed start and finish times, on the evening and early the next morning, again going above and beyond to support the attendees, which I know was very much appreciated.

Some of the group took up the offer of a one to one call and as I was the course organiser, fed back to me that they appreciated the extra support and said it made a big difference to their confidence.

The resources and text book provided with the course were extremely useful and pave the way to consolidate on the learning after the course.

Some people felt that there is still so much to learn and were concerned about this, but in true alignment with the conscious incompetence / competence theory, the course has highlighted the learning opportunities ahead and a real opportunity to apply the learning in a practical way.

A huge thanks to Melanie and we look forward to the next event!

23 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Thanks Miriam, until I read your review I had forgotten those extra 2 hours writing up a whole new way of looking at the agile roadmap to accommodate the needs of the group, but it was so worth it. It got them all on the same page. And the one to ones are something I am always happy to deliver, my mission is to help people have their aha moments. Thanks for sharing, I really appreciate it.

Valorada con 4 estrellas sobre 5

Really thought-provoking

A really though-provoking session which I took a lot away from.

19 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Very pleased you found it thought-provoking and that you were able to take lots away to use on your own changes. Thanks for sharing.

Valorada con 5 estrellas sobre 5

Melanie is an amazing coach

Melanie is an amazing coach. She made the sessions enjoyable and personable by telling us a bit about her past projects and why she promotes the Agile way of working. Even though we were a bit disadvantaged by not having long to do the pre-course reading - not Melanie's fault at all - the course was entertaining and insightful. I definitely feel more knowledgeable on the topic of Agile Change Management and that is all down to Melanie, so THANK YOU!

17 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

I am so pleased you feel more knowledgeable, learning about change is something that is applicable to all areas of our lives so greater insight gives you greater power. Thanks for sharing.

Valorada con 5 estrellas sobre 5

Melanie - Outstanding trainer

Melanie - outstanding Trainer on Agile Change management - able to bring the team forward as a group . This particular session had individuals from many different work levels, background, seniority within the DHSC and different experience levels, and Melanie kept us focused on the training , preparation for undertaking the external exam and as well as installing the principle of Agile Change Management in a concise and understandable manner. Please note all DHSC Change agents are volunteers, thats why the final outcome was so outstanding - We passed - and for some within this group it was their first external qualification ever - Thank you Melanie

17 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

I had no idea it was the first external qualification for some, so that makes the 100% pass for everyone on the course even more pleasurable, thanks for letting me know.

Valorada con 4 estrellas sobre 5

Melanie is clearly very knowledgeable…

Melanie is clearly very knowledgeable and hugely experienced in her field. Her enthusiasm for change was infectious and she was able to adapt the course to the majority of participants' needs as the course progressed. The only constructive feedback I can give is that the course was not fully integrated or tailored to the change we as an organisation are going through so the context for us a participants wasn't wholly applicable (we are more change facilitators than change managers). Not fair to expect Melanie to bespoke her course to this nuance, just felt like a gap. Content and support to pass the exam were still excellent.

16 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Very glad you found the content and support was excellent. I agree with your comment, it is so important to try to tailor this syllabus driven course to your specific situations wherever possible. Thanks for sharing.

Valorada con 5 estrellas sobre 5

Great course

Great course, great content, and very well presented!

16 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

So glad you enjoyed it, it was a pleasure to have you on the course.

Valorada con 4 estrellas sobre 5

Great coach and coaching skills.

16 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Thank you for calling me a coach, because in order for you to get the practical application that is the most value I do feel it is more of a coaching than a training experience. Thanks for sharing.

Valorada con 4 estrellas sobre 5

Melanie was extremely knowledgeable and…

Melanie was extremely knowledgeable and passionate on the subject.
It was a whirlwind two days of lots of information that was well presented. It was my first time on a change agent course and maybe a little too in depth for me, but I hope things will become clearer as I spring into action!

16 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

I am glad you found the information well presented because there is a lot to cover and I invest heavily in course design to ensure the information and activities and practical techniques form a cohesive story.

Valorada con 5 estrellas sobre 5

Melanie is an expert in what she does

Melanie is an expert in what she does. She led us patiently through the Agile Change Agent course and shared her knowledge easily.

14 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Thanks Hugh, it was a pleasure to have someone so experienced on the course, and it was really helpful when you shared examples relating to resilience and self-control and things that have worked for you on difficult changes.

Valorada con 5 estrellas sobre 5

Extremely engaging and entertaining…

Extremely engaging and entertaining training. The content was spot on and really got us talking as a group. Lots to take away and apply in practice. I thoroughly enjoyed the course. Mel is an incredible trainer - the days went by in a blur. I would highly recommend this course.

14 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Great to know you have things you can take away and use in practice, as that is the long term affect we wanted to achieve from this course. Thanks for sharing.

Valorada con 5 estrellas sobre 5

I really enjoyed the Agile Change…

I really enjoyed the Agile Change training course.
It was delivered at a pace that was right for me and the examples and case studies that Melanie was able to use to support and bring the material to life really made it engaging for me.

Thank you, I would highly recommend.

13 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Absolute pleasure to have you on the course, you shared great examples and contributed so much to the discussion groups. Thanks for contributing to such a great course.

Valorada con 3 estrellas sobre 5

I found the course useful

I found the course useful, but only because I already work in a very agile team and I needed the paperwork to prove I could do it.
The course tutor was obviously very knowledgeable in her field, however conversations strayed frequently.

You get a nice book with it :)

There were some very useful tools in the book.

13 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Thanks Sally, useful feedback and I am glad you found the tools in the book helpful.

Valorada con 5 estrellas sobre 5

Fantastic course delivered brilliantly

Fantastic course delivered brilliantly, full of positive techniques that can be used in the real world. Melanie tailored the course to the individuals and backed up the theory with examples that everyone could relate to. Great cohort of candidates too covering various organisations and geographies, that really added to the learning experience. Would highly recommend Melanie and both the Agile Change Agent and Change Management Practitioner courses for those involved in managing change.

5 de septiembre de 2021
Logotipo de Melanie Franklin

Respuesta de Melanie Franklin

Great to hear the techniques are helping you with your real world changes, and pointing out the value of the shared experiences from everyone on the course.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más