Your services are appallingly inadequate. For an international airline, the level of disregard you show toward your passengers is staggering. While I recognize that a single customer’s opinion may n... Ver más
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Consulta las opiniones de los clientes
The actual booking was okay, but any flight management after booking has been a nightmare. The website is either broken or broken by design, and it is absolutely impossible to reach anyone who works t... Ver más
Worst airline I’ve ever experienced. They split up my family’s seats without notifying us or giving us a reason and then lost our bag. We can see its location with AirTag but no one will help or eve... Ver más
Terrible, unresponsive customer service...if you can actually reach someone. Don't know how they get away with treating paying customers so poorly. Never again with Air France! Check out all the Faceb... Ver más
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Flying Blue
Air France gives Flying Blue great visibility into the opportunities to use their accumulated points.
So far so good!
Trip From Seattle To North Africa.
I was able to buy a round trip ticket with reasonable price with the dates I had in mind. There were several options and choices that were clear and easy to navigate through. I was happy with my purchase.
Great and nice
The site was unusually easy to use
The site was unusually easy to use, in fact, so easy that I booked my flight right away rather than searching other options. One improvement would be to show only non-stop flights as an option, even if they are on an adjacent date. Once I realized that non-stop flights were available on my return flight, I went back to find the same with more flexible dates.
Very easy website to use and to book…
Very easy website to use and to book flights with miles.
Your app is very user-friendly
Your app is very user-friendly; as well as; very informative. I really enjoyed it!
THIS AIRLINE IS A TOTAL SCAM!!
THIS AIRLINE IS A TOTAL SCAM!!! Paid 1200 Euro for a ticket to San Francisco on the 1st of July and they lost my luggage. After waiting for 2 hours at the customer support line they respond saying that they don't know where my luggage is. It's been a week now and still no information. THOROUGHLY DISAPPOINTED, CAN'T RECOMMEND THIS AIRLINE, WILL NEVER FLY WITH THEM AGAIN!!!
So far so good.
This is the first time that I have had an opportunity to use Air France and I loved my experience so far. Purchasing my ticket has been very easy. I appreciate the clarity during the process.
Great and easy access to info to book…
Great and easy access to info to book flights using points!
A very friendly web page with flexible…
A very friendly web page with flexible options to choose from.
Pretty impressed with the ease of…
Pretty impressed with the ease of booking a ticket on the website!
I was able toarrange my website easily
I was able toarrange my website easily. Merci beaucoup.
Purchasing on line ticket is so easy to…
Purchasing on line ticket is so easy to avail. The system and navigation is an straight forward process.
Very easy to navigate
Very easy to navigate. My favorite feature is the ability to see prices on different dates. It gives me a enough information to make a decision on my purchase.
I like the flow and the layout of…
I like the flow and the layout of booking process. Concise and to the point.
Just wish the fares were a bit more cheaper but the world is going through a turmoil so it is expected.
Staff would not allow me to use the…
Staff would not allow me to use the restroom after an 8 hour flight. Pilot took 30 minutes to land the plane while staff would not allow me to use restroom. We were just waiting for the gate and they had no sympathy while I tried to use the restroom. I was on the verge of tears.
It took me a while to understand your…
It took me a while to understand your website but once I did I was successful in booking my trip. Thank you.
Easy website to work with
Easy website to work with. I did my two bookings with no issue.
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