Hi Kevin, thank you for your review and feedback. Firstly, apologies that this reply is for your feedback left in 2023. However, because we use Review IO as our automated feedback generator, Trustpilot is not monitored, and your review has just been brought to our attention.
Just for clarity, we do not sign anyone up for our newsletters; this is an opt-in service only. We apologise this happened and we have no expiation as to how that would even happen in the first place. We process thousands of sales a year, and this is the first time this situation has been brought to our attention. Thanks in advance for your understanding. Kind regards, AJ's