Appalling Experience
Appalling Experience – Strongly Advise Others to Stay Away
Our experience with this dealership has been nothing short of infuriating. Just two days after purchasing a vehicle, a major fault became apparent. We returned the car three separate times in a genuine effort to get the issue resolved, showing far more patience than the situation deserved. Throughout this ordeal, we repeatedly requested detailed documentation of the repairs—basic transparency that any reputable business should provide—but were met with outright refusal and evasiveness at every turn.
The dealership failed to properly repair the issue, and the fault kept recurring. Eventually, we had no choice but to request a refund. Despite the ongoing disruption, stress, and time wasted for our family, they refused to issue a full refund, using the fact that the car had been driven as an excuse. That reasoning is utterly ridiculous given that the problem surfaced within 48 hours of purchase.
To make matters worse, they pointed to minor bumper damage—clearly present when we bought the vehicle—as a further excuse to reduce the refund amount. This tactic felt like nothing more than a deliberate attempt to avoid taking responsibility.
In our opinion, this dealership is far more concerned with protecting their profits than treating customers fairly or ethically. Their lack of accountability, honesty, and basic decency was astounding. If you’re considering buying from them—don’t. And if you already have, be extremely cautious and act fast at the first sign of trouble. We will never recommend this business to anyone.
29 de septiembre de 2025
Opinión espontánea