Stay AWAY from the company. Order placed at the beginning of Nov and 4 months later the items have not been received. They haven't replied to any of the many emails and never answer the phone number... Ver más
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Consulta las opiniones de los clientes
Had a Hiscox Euphonium case recommended to me but these are incredibly difficult to get. My case had fallen apart and I was travelling to a contest in under a week. From my initial contact, James from... Ver más
La empresa ha respondido
Avoid it at all cost. Should have read these reviews before going there. So...ordered an item, payed for it, no mail ou whatsoever explaining when will I receive the package, opened a claim in... Ver más
Ordered a Yamaha violin for my daughter's birthday. Violin didn't turn up, so contacted shop who told me that violin would take 30+ days to arrive. Asked for refund, but they didn't refund payment, so... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
A Multi-Specialist Music Shop providing a wide range of Brass, Strings, Woodwind, Guitars, Accessories and Sheet Music.
Información de contacto
10 School Lane, M20 6RD, Manchester, Reino Unido
- 0161 445 4466
- sales@alangregory.co.uk
- www.alangregory.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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Disgusting company
Disgusting company, shop elsewhere. We purchased a flute case online on 10/12 and it never arrived. No correspondence from them so we had to call them on 21/12 to be told the flute bag wasn’t in stock and they were just waiting to see if it came back in stock. No apology, nothing. They only thing they could offer was a refund. As this was part of a Christmas gift this left a lot of running around to get an alternative on time. It’s 27/12 and still no refund, have had to escalate through PayPal.
Good service
Order made online and emailed confirmation received very quickly. Further emails received re dispatch and expected time of delivery. Item arrived quickly, safely and in excellent order. Recommended.
Avoid this shop
Ordered a Yamaha violin for my daughter's birthday. Violin didn't turn up, so contacted shop who told me that violin would take 30+ days to arrive. Asked for refund, but they didn't refund payment, so had to use Paypal payment dispute service to get a refund. No communications from shop or an apology. I guess they have cash flow problems. Avoid.
quick response, quick shipment and right packing
Very quick business response and an ordered item was shipped prompt timing. It travelled long way for transportation but I can found no scratch because of right packing. Simply great!
Brought Stentor case but it is fake
Brought Stentor case but it is fake. The real Stentor cases have a metal logo on the case and also the inside protective cover has the Stentor logo on it.
Update: Used for 6 months and stuff has fallen off and also started to fray. Quality is poor.

Respuesta de Alan Gregory Music & Musical Instruments
Excellent service
Excellent service, excellent product, excellent price!
Great price and dispatched very …
Great price and dispatched very quickly. A pleasure to deal with
Amazingly speedy and very reliable
My order arrived less than 24 hours after I placed it. Outstanding.
Fast reliable service
Fast reliable service. Always seem to have the item I want in stock so I get it really quickly. The first place I look for musical things I need as the price is always very competitive. I would recommend them to anyone.
Best price for a set of bass strings
Best price for a set of bass strings. They ordered some for me which arrived shortly afterwards. I would use them again.
Very helpful
Very helpful man on the phone provided good advice regarding a cello case, it was dispatched and delivered exactly when promised.
Highly recommended!
Very straightforward
Very straightforward! It was easy to order and pay, and the instrument arrived quickly and in great condition.
Ordered 'in stock' book
Ordered 'in stock' book on Friday, despatch seems to have been on following Monday. £3.50 p&p I hoped would mean a same day turnaround. Book arrived on day needed but not before causing some anxiety to pupil.
Excellent service
Needed inexpensive, lightweight violin case. Good price. Item as described. Prompt delivery at appointed time. Excellent service.
Best price fast delivery friendly …
Best price fast delivery friendly customer service highly recommended

Respuesta de Alan Gregory Music & Musical Instruments
Ordered a flugelhorn practice mute with …
Ordered a flugelhorn practice mute with a minimum of fuss. Good price and excellent service - received as stated and well packaged. Would certainly have no problem returning for future purchases.

Respuesta de Alan Gregory Music & Musical Instruments
My grandson was very pleased
My grandson was very pleased, his parents had no idea you could purchase such things, he now goes to piano practice showing of, thanks a lot

Respuesta de Alan Gregory Music & Musical Instruments
I've ordered a propac trumpet gig bag
I've ordered musical instrument accessories on many an occasion from Alan Gregory Music and have never been disappointed. Quick and easy ordering, fast delivery, well packaged and for a great price.

Respuesta de Alan Gregory Music & Musical Instruments
Product in catalog not available
I ordered a set of double bass strings. 1 week after, i ask the status of my order, i am told i will get an answer soon. 2 weeks after, i get email telling the product cannot be delivered and i am asked if i want another brand or a refund. I asked for refund, 1 week and few days after, I got the refund. Note that the article d***l f*******s is still available for sale, with a low stock!

Respuesta de Alan Gregory Music & Musical Instruments
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