Alba Rose Opiniones 861

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Although when choosing the ring it was beautiful but receiving it it stunning. Alba Rose kept me in the loop of the progress I certainly would give Alba Rose the highest recommendation. Thank you g... Ver más

Valorada con 5 estrellas sobre 5

My experience with Alba Rose was more than 5star Smooth transaction Was always kept up to date Was personally contacted by Ryan for help With an issue I had and was very helpful to steer me in... Ver más

Valorada con 5 estrellas sobre 5

Lovely way to remember our pet. Alba Rose's service was great - keeping us informed with sensitive messages throughout the process. We ordered a silver pendant to remember our dog Sirius and were very... Ver más

Valorada con 5 estrellas sobre 5

The necklace is amazing, thank you so much! Brilliant updates for the process and the final result, very happy with it all. Hopefully, won't shop there again, but very glad it's the company I went thr... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

At Alba Rose, we create beautiful, hand-crafted jewellery that holds a story close to the heart. Each piece is individually made using a small token of your loved one’s ashes, carefully encapsulated within colourful Venetian Murano glass to form a radiant gemstone that is truly one of a kind. Our specialist artisans work with exceptional care and respect at every stage of the process — from the safe handling of ashes to the final polishing of your finished piece. We treat every order as a personal tribute, ensuring that each gemstone reflects both artistry and memory. Based in the United Kingdom, we combine traditional craftsmanship with modern design to create lasting keepsakes that can be treasured for generations. Our collections include rings, pendants, bracelets, and earrings, all available in a choice of precious metals including sterling silver and solid gold. From the moment you request your ashes collection kit to the delivery of your finished jewellery, we keep you informed at every step with thoughtful updates and genuine care. Our goal is to bring comfort, connection, and beauty to those who wish to honour their loved ones in a meaningful way. At Alba Rose, we believe that memories deserve to be held close — always. Every piece we make is more than jewellery; it’s a timeless expression of love, remembrance, and the enduring bond that never fades.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

861 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Just received my order and I couldn't…

Just received my order and I couldn't be more pleased with the pendant. It's beautifully made and the service was second to none. Really happy and wouldn't hesitate to use Alba Rose again and highly recommend them.

6 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

We ordered our wedding rings

We ordered our wedding rings, and received a first class service, extremely helpful with the sizing & aterations we needed at no extra cost. We also had our rings engraved & was given great advise & guidance with this. Can’t recomend highly enough

5 de abril de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mould kit review

I ordered a mould kit for £4.95 from the Alba Rose website to have a wedding band designed to fit my engagement ring. It was sent out very quickly with the returns postage paid, I took a mould of my ring and sent it back to Alba Rose.
I received an email a few days later to say they had received my mould and would send me some images of my design shortly and also to my surprise that a £35 standard design fee would be taken from my account once they had sent me the digital images of the ring - at no point ever was I made aware of this £35 design fee until I had already bought the mould and sent it back . After contacting Alba Rose they refunded the payment quickly.
I liked the concept of not having to part with my ring, the mould kit itself was easy to use and the digital design of my ring I am really pleased with and will be ordering in the near future. Overall a good service with Alba Rose I just didn’t like that the design fee was not clearly stated.

3 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellemr service. Very quick, very professional with an excellent product.

3 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful Rings

I was told about Alba Rose by a friend and saw their rings etc. They were really nice - though not the same ones as we liked. Loads of choice was available.I visited the shop (though they didn't have the ring I liked avaliable in store but did have my OH's) and then bought online. Loved the rings - they are beautiful. Also, ordering a wax version for £6 in advance of buying the final ring was very helpful. I would 100% recommend.

1 de abril de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Alba rose

Ordered our wedding rings from alba rose as we got engagement ring from you as well and had excellent service. Used the free re size voucher - which was great!
When we got our wedding rings my partner needed his resize which was fine we had a voucher for it - a free re size. We sent it off paid for delivery. We then got an email saying we owed them money for postage back to us! This didn't happen when I sent my engagement ring off! And considering the cost of the rings I feel this was a real let down in terms of service!

1 de abril de 2019
Opinión espontánea
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Respuesta de Alba Rose

Great to hear you were pleased with your purchase, and thankyou for the feedback regarding the postal charge, we will take this on board and look to provide a better service in future

Valorada con 5 estrellas sobre 5

very happy!

Really really happy with my ring, the customer service was great, impressed with the price of everything not too expensive, could not fault them at all. Thank you so much.

30 de marzo de 2019
Opinión espontánea
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Respuesta de Alba Rose

Great to hear of your experience with us, its been a pleasure to serve you.

Valorada con 5 estrellas sobre 5

Amazing wedding ring fit perfect around…

Amazing wedding ring fit perfect around my engagement ring

28 de marzo de 2019
Opinión espontánea
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Respuesta de Alba Rose

Our shaped wedding ring service we like to think is the best in the country, and its great to see you also have had a faultless experience. All the best

Valorada con 5 estrellas sobre 5

Five star service

Since my first purchase the customer service I've received has been amazing and the timescales of receiving my order has been speedy money well spent.

27 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

The ring was absolutely beautiful

The ring was absolutely beautiful, over the moon with it! Great quality, fast delivery and quick responses, I would definitely recommend to anyone. Also as we were on a bit of a deadline, they even marked it as urgent to try for a quicker delivery. Couldn’t be happier with the service.

27 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shaped wedding ring

I really struggled to find a wedding ring on the high street. My engagement ring is twisted and has a really awkward shape. Saw this company through Facebook so was a little wary at first. I decided to order a ring mould kit and couldn’t believe it when it arrived only two days later! I followed the step by step instructions to mould my ring and sent this off. The whole process was easy and stress free. I paid for the VIP package so I could have tweaks on my design and also got £50 off my order. The team are only an email away and are on hand to help if needed. Safe to say I LOVE my new ring. I honestly wouldn’t have found one which fits as well anywhere else and my ring was cheaper than other rings I had found. Would definitely recommend to a friend and would use again in a heart beat. Thank you!

27 de marzo de 2019
Opinión espontánea
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Respuesta de Alba Rose

Great to hear your feedback on how your wedding ring fits with your engagement ring. We wish you an amazing wedding day :)

Valorada con 5 estrellas sobre 5

I wanted a ring to fit around an…

I wanted a ring to fit around an awkwardly shaped engagement ring.
I dealt with Ethan, who was patient, interested and keen to get things just right.
It was such an exciting moment when my ring was delivered this week, so beautifully presented, and looks just right against my engagement ring.
The whole process took 2 months and would have been quicker if I could have made my mind up sooner!
The price was also very reasonable compared to quotes I had from local jewellers.
All in all I am a very happy customer!!

20 de marzo de 2019
Opinión espontánea
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Respuesta de Alba Rose

Hi Carol,

Thank you for such a lovely review, Its great to hear that you had a great experience and that your delighted with the ring. It was an absolute pleasure working with you to make your perfect wedding ring.
From all at Alba Rose, have a beautiful wedding day :)

Valorada con 5 estrellas sobre 5

Excellent service!

I purchased my engagement ring for my girlfriend from Alba Rose. The sales lady Lauren did an excellent job, she was patient and very helpful through out the whole process as I was looking for something particular.
I would like to thank the whole team for helping me out with designing this engagement ring. Very happy with the purchase. I highly recommend Alba Rose if you are looking for GIA certified diamonds.

8 de marzo de 2019
Opinión espontánea
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Respuesta de Alba Rose

Hi Ken,

Great to hear that you were well looked after at our Rayleigh store. The team will be delighted to hear of your feedback.

Thanks again for choosing Alba Rose

Valorada con 5 estrellas sobre 5

I purchased my wifes engagement ring…

I purchased my wifes engagement ring from Alba rose 2 years ago. My experience was excellent and they never rushed me into my decision. Therefore myself and my wife decided to return recently to Alba rose to purchase our wedding bands. Our visit was very positive and we were made to feel very welcome. We received quality care and we are over the moon with our wedding bands. Thank you Alba Rose, we plan to visit soon for brides maid gifts! Highly recommended!

28 de febrero de 2019
Opinión espontánea
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Respuesta de Alba Rose

Hi Mark,

Great to have you back for your wedding ring purchases, its been an absolute pleasure to make these ring for you. We wish you a wonderful wedding day.

Valorada con 5 estrellas sobre 5

Favourite local jewellers

Dropped into the store this morning to have my wedding ring resized as it started feeling tight a few weeks ago.
Resized and reset my diamond whilst we had coffee. Less than an hour later it looks like new.
Very happy

28 de febrero de 2019
Opinión espontánea
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Respuesta de Alba Rose

Matt, great to hear you have appreciated our speedy turnaround for you. We look forward to seeing you again soon

Valorada con 5 estrellas sobre 5

Excellent Service Again!!

My second purchase from Alba Rose, excellent service, friendly staff and atmosphere. Wife loves her new eternity ring!!

28 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

we have bought a few rings from alba…

we have bought a few rings from alba rose, and have always been very pleased with both the quality and service given. we we even sent a ring back because it wasn't suitable ( our fault) and got a full refund.
kayleigh and Ryan were super helpful and we would recommend this company to anybody looking for quality jewelry at a good price... Robert and Pamela Baldwin

27 de febrero de 2019
Opinión espontánea
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Respuesta de Alba Rose

Hi Robert, thanks for leaving such a great review. Its always a pleasure to see you, and we really appreciate you choosing Alba Rose as your jeweller of choice.

Valorada con 5 estrellas sobre 5

Ruby wedding anniversary ring

I ordered a cross over ruby and diamond ring for my ruby wedding anniversary and was thrilled with the result- made in super quick time: it was great to be able to see pictures in the Internet of the different settings and metals available, and the service in the shop was professional and helpful. Free resizing too. Delighted : definitely recommend!

27 de febrero de 2019
Opinión espontánea
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Respuesta de Alba Rose

Hi Jill,

A huge congrats for your ruby wedding anniversary, great to hear you loved the ring we have made for you. From all at Alba Rose, we wish you an amazing celebration for such an wonderful milestone.

Valorada con 5 estrellas sobre 5

Great experience, beautiful jewellery!

We purchased my bespoke engagement ring from Alba Rose a little while ago and the process was so easy and stress free. Their customer service is great. I had a lot of questions and the staff were always willing to help and were very friendly and knowledgable. The ring is absolutely stunning and made to a very high standard. Would definitely recommend them...

27 de febrero de 2019
Opinión espontánea
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Respuesta de Alba Rose

Hi Ruthy,

Thankyou so much for the wonderful review, its great to hear you have had a great experience and that your happy with your purchase.

We hope to see you again soon

Valorada con 5 estrellas sobre 5

Friendly and considerate service

My family is so pleased with the stunning cremation jewellery from Alba Rose. It's been a tough time losing a very close loved one but to be able to wear a small part of them in our rings and necklaces feels really special to us. Me, my son, daughter and wife wear them everyday. We can't thank you enough.

The customer service is next to none and they really looked after us to ensure this process was as easy as can be. I would definitely recommend to anyone looking for something special to remind them of their loved ones.

27 de febrero de 2019
Opinión espontánea

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