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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reput... Ver más

Valorada con 5 estrellas sobre 5

John from Alings came promptly on time also informed me via call 20 minutes before arrival he was very polite professional knows his work immediately knew the issue and fixed it straigtway . Thanks... Ver más

Valorada con 5 estrellas sobre 5

We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly... Ver más

Valorada con 5 estrellas sobre 5

Jessica rocks! She was absolutely brilliant sorting out our emergency with badly leaning pipe. She was friendly, efficient and professional. Even detected secondary leak that saved us lots of has... Ver más

Información sobre la empresa

  1. Ingeniero de gas
  2. Servicio de drenaje
  3. Empresa de gas
  4. Servicio de instalación de gas
  5. Gasista

Escrito por la empresa

We are A. Lings Group Limited. Established in South London and surrounding areas since 2014, we are a professional Home Emergency business. We are a Gas Safe Registered business, fully insured with a public liability, public indemnity insurance and employees liability insurance. Our honest and high standard of service means we are privileged to have a personal working relationship with our customers and we take pride in our reputation. You may have seen our eye-catching vans and bright logos! We have a highly skilled trades team and office team who are happy to assist you at all times. The team has now grown to multiple vans and trades and offer a 7 day call out service. We also operate 24 hours a day where needed. Our knowledge of Gas, Heating, Plumbing and Drainage is fantastic on domestic systems and our engineers are fully qualified with a minimum level 2 Diploma, ACS Gas qualifications or Jetting Association qualifications dependent on trade. We are constantly improving our business and are expanding on the trades we already provide.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

511 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Alings was engaged by homeserve company…

Alings was engaged by homeserve company to carry out a water leak repair inside my house.
A plumber was sent to investigate the leak. She was very professional and dedicated to find the leak. She did this by digging on concrete floor and using specialised equipment she found the problem. Jessica spent two days investigating and found the exact spot of the leak and fixed it.
Jessica recommended to HomeServe that external specialist engineers should investigate further because although she fixed the leak indoors, the water meter was showing there is consumption of water, with the stopcock closed, indicating a secondary leak.
The reason for 4 stars out of 5 is not linked to Jessica as she showed she was an excellent plumber, but by my experience with the external engineers workmanship, who did not achieve an effective/leakproof connection between the newly installed water pipe in the garden to the lead pipe, 1.6m away from the water meter outside.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well done .. you smashed it !!!

After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reputation of his business and will take it upon himself to resolve any outstanding problems and go the extra mile, in a "win/win" successful outcome for both parties concerned
Many thanks Aaron for your integrity on this one
Well done .. you smashed it !!!
KR
Richard Perrott

3 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Russel truly excelled in his work

Russel truly excelled in his work. He approached the installation methodically, quickly identified the issue, and resolved it promptly. His politeness and courteous nature were very much appreciated. I would strongly recommend his services.

19 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

did not turn up on the accepted job…

did not turn up on the accepted job order for the second time. did not even call during the day to let me know, to think that the alloted time for the engineer appointment is from 8am to 6pm. belatedly re-scheduled the visit on next day - the day i am not available. what is the use of asking customer for availability, when after taking time-off from work, they can just turn up anytime/anyday they want.

9 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incompetent & Expensive - Avoid completely

Hello A lings - I can provide email evidence of all the points I have raised in my review. I am sure you would not like that evidence to be listed here. So pls don't hide behind long political response. My review stands and I do not recommend you at all

--++

I hired these guys for doing two EICR renewals at my rental properties because I had heard a lot of good things about Russell (the electrician). However, after hiring them, they contracted out the work to another company - RHD electrical - from where it was downhill all the way. The cost quoted were very high, the initial ECR reports took painfully long time to reach me, the reports failed the EICR and they quoted astronomically high price for repairs which included duplicate EICR costs which are not required by law. It took multiple back and forth before they realized mistakes in their own quotes and corrected them - by which time they were almost at the end of 28 days of legal deadline for remedies. I had to beg my tenants to let them come in for carrying out the remedial work - after which the whole process started again. Delays in sending out the final report despite multiple reminders - and the remedial report and on top, the remedy report still classified the work as unsatisfactory - requiring me to carry out further remedies on the work that these guys had carried out based on their own investigation!!! As it turns out, some incompetent form filler in their office had made the remedy report and classed it as 'unsatisfactory' instead of 'satisfactory'!! Extremely painful experience - avoid with a barge pole if Russel is not involved. No response to my repeated complaints yet.

18 de noviembre de 2025
Opinión espontánea
Logotipo de A Lings Group Limited

Respuesta de A Lings Group Limited

Hi Praveen,

Thank you for taking the time to leave a review. We are sorry to hear that you feel this way, as this is not the experience we aim to deliver.

We would like to clarify a few points:

1) All pricing was provided up-front as a no-obligation quote.
You were under no pressure to proceed and this is the first time you have raised any concern regarding cost. You then instructed us to carry out both the EICRs and the remedial works, again without raising any pricing concerns at the time.

2) There were no mistakes in our quotations.
You requested additional clarity on certain items during the process, which we were happy to provide. All queries were answered promptly and accurately.

3) There were no delays in issuing your reports.
Reports were sent within normal timeframes, and as a gesture of goodwill we provided updated EICR reports free of charge, even though we had made it clear from the beginning that these would usually incur a fee. You were not charged for any repeat EICRs.

4) The classification issue you mentioned was an administrative error on the remedial certificate, which was corrected immediately once you notified us. This did not affect the safety of the installation or the work completed.

5) We have not received any formal complaint from you.
This review is the first time you have expressed dissatisfaction. We encourage all customers to contact us directly so we can resolve any concerns quickly and professionally.

We genuinely value your feedback and would be happy to discuss anything further if you would like to contact us directly.

Valorada con 5 estrellas sobre 5

A Links

Russle was Friendly and honest , happy with the service, thank you, A Links.

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emergency callout

Had small emergency, Russell came round in good time, found the fault, communicated the issue clearly, and fixed the problem very quickly. An excellent job overall and super pleased with the work completed.

1 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Russell was brilliant

Russell was brilliant . Courteous friendly, knowledgeable and cleared up after fitting a light and new wiring . Would recommend

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star service

Really impressed with the service, had a blocked toilet and Russel came out the same day and was able to fix the problem. He was very friendly and kept me up to date when he would be arriving.

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Russel did a fantastic job

Russel did a fantastic job. He systematically worked through the installation, isolated the problem and fixed it in no time. He is very polite and courteous. Highly recommend.

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Russell attended my property within the time frame he told me.
He got straight down to trying to establish the fault and find fault within a minute. He was very professional throughout and done job within 10 mins.
Great service

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tremendous Job from Russell…

Russell has done a tremendous and Professional job in getting our Electrical back on where we had no Power on house sockets for 3 days.
He was able to find the fault in a place where no one could have thought.
So happy with his services and couldn't ask for more from Russell.
Thanks Russell for sorting our Electrical.

27 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Russel was great

Russel was great, came out on bank holiday Monday and made the electrics safe to use after a leak upstairs. Very efficient and highly appreciative of his work.

26 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and helpful

A Lings were appointed by our insurers, Direct Line. Speedy attendance and diagnosis of the cause of the water leak by Louis with helpful advice on minimising further damage. Sonny fixed the leak after the weekend, told us exactly what he was doing and the reasons. Very happy with everything from this professional and helpful company.

19 de mayo de 2025
Opinión espontánea

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